Can't access iCloud backup

My iCloud shows 4.8gb of storage taken for my iPhone backup. However, I changed my password a week ago and it deleted all my contacts and whatnot. Now when I plug my iPhone into iTunes or attempt to restore from iCloud, I can't access that backup at all. It says none are available. How can I get my data/information back?

You can see any of the content of the backup without restoring it to your device, and as you indicated, the only option in settings is to delete it. It should contain your camera roll photos, which are included by default. If they didn't restore, about all you can do is try restoring the backup again.

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HT201302 dear sirs: can i access my backup icloud photos from windows 8 by chrome and make some changes in it

dear sirs:
can i access my backup icloud photos from windows 8 by chrome and make some changes in it
if there any solution...
Thanks

Are you talking about an iCloud backup? If so, no, an iCloud backup cannot be viewd, it can only be restored to another iOS device.

Can't access my backup to store on new phone. i see that it was backed up yesterday at 1:39 got the new iPhone 6 my contacts came over but none of my pictures

can't access my backup to store on new phone. i see that it was backed up yesterday at 1:39 got the new iPhone 6 my contacts came over but none of my pictures

What photos are you referring to? Are these photos that are in the Camera Roll and Photo Stream albums on the device you backed up, or are they in different albums? Are you signed onto the new phone with the same iCloud ID? Are the Photo Stream photos ones that have been taken in the past 30 days?
When you set up the new phone did you set it up using that backup?
Cheers,
GB

Help!Can't access iCloud (pics apps) even with correct password. Won't download my stored info on my new phone

Help!Can't access iCloud (pics apps) even with correct password. Won't download my stored info on my new phone

That happens because photo stream photos only remain in iCloud for 30 days, even though your last 1000 photo stream photos remain on your devices until deleted. When you enabled photo stream on your iPod 4, you only received photo stream photos from the last 30 days as older photos are no longer in iCloud. If you want to stream these older photos to your new iPod, you will have to create a shared photo stream on your old one that contains these photos (requires iOS 6 or higher) and invite yourself as a subscriber, as explained here: http://help.apple.com/icloud/#/mmc0cd7e99.

CAN'T DELETE ICLOUD BACKUP.....SAYS IT IS IN USE....

CAN'T DELETE ICLOUD BACKUP.....SAYS IT IS IN USE..
any idea ,I know how to delete a backup on my IPAD AIR BUT THERE IS ONE OLD backup existing and there I get this message......not possible because it is in use
thks

Hi Aaron,
Please wait for up to 72 hours and then try to delete the old backup again.
With kind regards,
David

I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?

I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?

Hello mrmacjohn,
Verifying that any iCloud account that may be signed in is signed out should resolve this error.
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Cheers,
Allen

I can't access iCloud, i keep getting a message to try again later. This is the first time i have tried to log into icloud. I know my account is working, i want to access it from my macbook. I think its looking for my old icloud email, what to do?

I can't access iCloud, i keep getting a message to try again later. This is the first time i have tried to log into icloud. I know my account is working, i want to access it from my macbook. I think its looking for my old icloud email, what to do? I have a working apple id, i dont understand, could it be linked to an old account iD?

Hi smccarrison,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting signing into iCloud:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
All the best,
Jeremy

My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

How can i use "icloud backup" with ios 4.2.1?

How can i use "icloud backup" with ios 4.2.1? I tried to update my ihpone 3G wih the newest IOs. Seems not to be possible.

You cannot.
It requires ios 5.
Your iphone can only go to 4.2.1

Icloud is greyed out in settings can't access iCloud or Twitter

iCloud an Twitter are greyed out in Settings on my iPad. iTunes says that it was backed up this morning. I can not access iCloud on my pad. Anyonelse?

A little more info is needed. How are you trying to access iCloud (via contacts, calendar, mail app)? Also check Settings>Restrictions. Not sure if turning it on would cause this, but check to be sure its not turned on.

Can't access icloud due to long running script

keep getting this error message when logging on to icloud to access my email:
can't access icloud due to long running script
And if I do get logged into icloud and try to open the email application I can't open my email or any other applicationii.
HELP

Welcome to the Apple Community.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard
Entering iCloud email settings manually in Tiger

I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago

I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago, I've tried deleting a couple of apps, signing out, rebooting, all to no avail. The button stays grayed out and will not let me select. Any ideas on how to solve this?

Greetings vahbear,
After reviewing your post, it sounds like you are having trouble backing up to iCloud. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Get help backing up your device in iCloud - Apple Support
iCloud Backup alert messages - Apple Support
Thanks for using Apple Support Communities.
Take care,
Mario

HT201317 New phone: lost old phone in a fire. How can I access my photos on iCloud from my old phone? In settings I see the storage for BOTH phones. They are separate but same account. Can I access iCloud through PC or is the info now useless since phone

New phone: lost old phone in a fire. How can I access my photos on iCloud from my old phone? In settings I see the storage for BOTH phones. They are separate but same account. Can I access iCloud through PC or is the info now useless since phone is gone?

What a crappy design. This is where Android is so much better. It seems to me like you have no control over your iPhone. It does whatever Apple has designed it to do without asking you first. On Android you can actually go in see all folders, document files, photo files etc and you have so much more control of everything. Apple s..cks!

I changed my apple id now can't access iCloud

I got hacked, the support center gave me new I'd with new email. Now I can't access iCloud because it is stuck on old Id, help please I don't want to lose everything from pictures to downloaded apps. How do I access iCloud with new email and Id? How do I change iCloud Id and keep everything?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I have a Mac OS X version 10.5.8 and recently got an Iphone4. I can not access Icloud from my computer. Is there any software, new operating system or anything I can purchase that will allow me access to the cloud?

I have a Mac OS X version 10.5.8 and recently got an Iphone4. I can not access Icloud from my computer. Is there any software, new operating system or anything I can purchase that will allow me access to the cloud?

Upgrading to Snow Leopard, Lion, or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may
apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

Can't access iCloud backup

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