Can't access ITunes. Error message"Can't connect to iTunes store"

Help!

Try restarting and the iPhone.
If that doesn't do it, one thing that others have done to fix this is manually set the time incorrectly (Settings > General > Date & Time), test again, and then set it back to the correct time.
You can also take a look at this Apple doc for other ideas -> Can't connect to the iTunes Store

Similar Messages

  • I can connect to the internet and everything is working o.k. but I cannot connect to the app store. Error message reads Cannot connect to App Store

    I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.

    Hey William,
    It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
    Can't connect to the iTunes Store - Apple Support
    Note that the title is for the iTunes Store, the steps are still relevant.
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • Hi, tried to download Amazon, asked to update my security, push continue..screen goes white then error message saying' cannot connect to app store' but I'm already on it!

    hi, I'm a novice..be gentle! Tried to download Amazon Free... Asked to update my security I pushed OK...screen went white, then an error message saying ' Cannot connect to App Store', however I am already on it! Pls help!!

    Are you trying to download the amazon store app? Does this happen with all apps or just amazon?
    Try this
    Make sure IOS is updated to latest version
    (How to update your iOS device
    http://support.apple.com/kb/HT4623)
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
    (no media or data will be deleted from the device, this will only take a minute).

  • Can't access itunes store. no error message but store won't open at all. any ideas? thanks

    can't access itunes store. no error message but store won't open at all. any ideas? thanks

    i been trying to purchase music and get into my itunes account but error -1202 won't allow me to get into my account or purchase music. I spoken with the so called experts at apple and they've been putting me through the ringer with their suggestions that don't work. i've been purchasing music all before with no problems why all of a sudden this problem? Can someone please tell what to do or give any suggestions as to why this is occuring.

  • Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

    Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

    downloaded new version but I keep getting error message with download.
    What does the error message say, andrea? (Precise text, please.)

  • TS1424 itunes is downloading very slowly - The error message is "accessing itunes store" is there anything i can do to rectify the situation?

    I get the message "accessing itunes store" and this has been downloading for over an hour.  Is there anything I can do?

    Hi mad moe,
    Thank you for using the Apple Support Communities.
    When we have iTunes Store connectivity issues, the following articles usually resolve the issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers!,
    Matt M.

  • When I turn on my computer,an error message says  "AppleSyncNotifier.exe-entry point not found The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll". Can't access itunes store,sync,buy etc. Help...

    When I turn on my computer, an error message says "AppleSyncNotifier.exe-entry point not found. The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll"  Cannot access itunes store, sync phone, etc. Two weeks ago did this and Apple support had me remove and reinstall iTunes. Doing it again. Help....

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the libmxl2.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Reboot and see if all is well
    In case that your OS is Windows 7 (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "libxml2.dll"
    3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Paste file "libxml2.dll" to the location.
    5. Reboot your computer, it should not display that message, it should be clear.
    Good Luck

  • HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

    New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured  (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

    laneymenion wrote:
    Using Proxy: Yes
    HTTP Proxy: 192.168.100.15:80
    Change the Using Proxy to No
    Have you allowed itunes and itunes helper in your security software firewall?

  • I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

    Hi all
    i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

    I am having the same issue!  I see several people are having this problem, and I see there is no solution from Apple!  Why is it I only see problems on this site and never any solutions?

  • In itunes I am recieving a message that says "Accessing itunes Store..." Can anyone help for this message to go away?? It happens whenever I click anywhere in Itunes.

    In itunes I am recieving a message that says "Accessing Itunes Store..." Can anyone help for this message to go away??? It happens whenever I click anywhere in Itunes.

    Your shift key may be stuck in the down position.

  • Windows 8.1..can not access Itunes store...always tells me "explorer has encountere an error and stopped working"

    windows explorer stops working when i try to access Itunes store from PC..windows 8.1...itunes is updated to lates version for 64 bit

    Hi, mikev_01. 
    Thank you for visiting Apple Support Communities.
    Issues connecting to the iTunes Store can be due to multiple causes and not always a simple fix.  I would recommend going through each of the steps in the attached articles below.  Be sure to test the results after processing each step.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/ts4123
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Cheers,
    Jason H.

  • I can't access itunes store, error 0X80090213

    I'm not able to access iTunes store through iTunes 11.1.3.8.  I'm running Win 7  64-bit.  The error I receive is 0x80090213.  I disabled Norton Firewall, refreshed the modem and the router several times with no success.  I restored the system to an earlier time when iTunes worked but that did not work either.  I also uninstalled and reinstalled iTunes and got the same result.  The date and time on computer are properly set.  Any ideas how to fix this?  Thank you

    Try this:
    1. Go to Settings>General>Date and Time>Set Automatically>Off
    2. Set the date ahead by a few months
    3. You should then be able to connect to the store

  • Can't access iTunes Store since Leopard upgrade!

    I upgraded my G4 Powerbook to Leopard and now I can't get into the iTunes Store. I repaired my keychain, I don't have firewall or accelerator software, I didn't change anything except my OS. There is no problem with my ISP (I checked with another G4 running Tiger). When I try to get into the Store, the dialog bar will just keep running, saying that it is accessing the iTunes Store, but no go, and I don't get any error message.
    So... Any advice?

    Hi Timmy Y,
    Can you explain further please ("directly connected")? I have EXACTLY the same problem, having this week bought a new MacBook, migrated everything over from my old 17" iMac, and found that everything works perfectly on the (new) wireless network except 1) downloading dotMac mail through Entourage, and 2) accessing my iTunes account.
    I can browse music in the iTunes store but when I try to log in to my account to either buy, or authorize my new computer, I get the "Accessing iTunes Store..." message forever.
    Any tips greatly received!
    Thanks
    Jamie

  • I can't access Itunes Store from my computer (windows 7) - Itunes 11.1

    I always get the same error message: Itunes Store is temporally unavailable. Try again later.
    I've tried ALL "troubleshoot issues in Windows" from apple support, but I still can't access Itunes Store on Itunes 11.1.

    Vague.
    What have you tried?
    What happens?
    Error message?
    Any info?

  • TS1368 I am unable to access itunes store, error message states unable to complete my request at the time that it is temporily unavaiable?

    I have recently had a laptop with windows 8 on, i was able to access itunes store last night but as i was in there adding to my wishlist my laptop did an update and since then I have had this error message when trying to access itunes store. Can anyone help as i am not that good with computers. thanks

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I can't access itunes store from my ipod touch

    I can't access itunes store from my ipod touch

    Vague.
    What have you tried?
    What happens?
    Error message?
    Any info?

Maybe you are looking for