Can't access mail messages?

Question

For some reason I am unable to access my emails using the apple mail application. I know new mail has arrived because I checked on the email server but the mail application load wheel in the inbox just keeps on going and going until it stops and shows no new messages.
The total unread message count is also inaccurate. There are about 20 emails unread which were accurately displayed before and now it shows 43. I counted myself to make sure that there wasn't really that amount of new mail.
Does anyone know the sollution to this?
I know a couple days ago my wireless router (which I use to obtain internet) reset and is now somewhat slower when on the net but none the less am still able to surf the web and less speed should be required to access new mail messages.
Please let me know what I can do thatks.
Dorian

Answer 1

You’re welcome.
I re-created the index and it did not fix the unread count number.
Report the names of the files and folders present at the first level of the ~/Library/Mail/POP-username@mailserver/ account folder.
In order to post the exact file names and avoid typing mistakes, proceed as follows. In the Finder, go to ~/Library/Mail/POP-username@mailserver/. With that folder open, if you’re looking at it in View > as List mode, first collapse any expanded folders so that the Finder only shows the files and folders at the first level. Now, do Edit > Select All (⌘A), then Edit > Copy (⌘C), and paste it in your reply to this post.
Post also the contents of INBOX.mbox.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.
The problem is not due to internet connection though because I am
able to go on the internet and browse just fine.
A suboptimal Internet connection alone wouldn’t cause this, but it could have a bearing on it even if you can browse just fine, so it was something to look at anyway.
I went to get info on the mail account and it only displays the emails
in 2005 and one from today from sender unknown and unknown subject.
OK. That’s the problem then. Sometimes Mail chokes on a message it cannot download and that prevents it from downloading the rest as well. You’ll have to remove that message from the server in order to solve the problem.
Problem is, you cannot assume it’s junk just because Mail shows it as such in the Account Info window, so you should look at it by other means first in order to determine whether you want to keep it. Does this account allow web access? If not, you may try using another mail client such as Thunderbird.