Can't access Media Encoder CC

I have been asking this question on these forums for about 2 moinths now, with no answer.
I know this is a community forum, but it is the only way I can access any support from Adobe.
I am in Australia. i am not willing to use the 800 number, and the 'chat' is not available to me.
When Adobe released the Cloud with much higher pricing in Australia they said it was because of the increased cost of support in this country. I am yet to find any support at all for my $50 per month.
So once again - here is my problem; </end rant>
I have Premiere CC and AE CC loaded via my CC subscription.
I can not access Media Encoder through either of these programs on my desktop, or as a stand alone app. I have fully removed and re-downloaded the apps a couple of times with the same result - ME does not install.
Can you give me a location where I can download ME so I can install it on my machine.

Hi Kevin,
thanks for that.
The problem on accessing the support was that i am in Australia and do not want to conatct an 800 number form here. No local number was available for me. The 'chat' function was also not available for me at any time, so i only had this forum as a point of communication. I am ceratinly aware that this is a user to user forum.
As a result of this matter I have seen the need for better support facilities to be available, so I determined to be a more active member of these forums, to help in some way. I don't want to just complain and not do something about it myself.
I do stand by my view though that a better method of direct support from Adobe is necessary. One of the reasons Adobe gave for the higher price of software in Australia prior to the Australian Senate Enquiry was the higher cost of support in Australia. While the cost did come down since then, I can find no form of support available to me unfortunately.
Thanks for listening to me,.

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------------- or --------------------------------------
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Re: Can't reinstall media encoder CC (Windows)
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Hi,
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Can't access Media Encoder CC

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