Can't access my accout to make changes

I'm trying to access my account activity and to deauthorize my computers but I keep getting an error message that says I can't connect and it suggests I update my clock, which I've done. Nothing helps. When I called tech support they hung up on me! I'm using Windows XP.

hi Gary!
okay, there's a few more suggestions about connection problems given here:
Scott Patrie, "Can't connect to music store / CDDB", 07:18pm Oct 7, 2004 CDT
... but it might also be worth checking/posting over at "using itunes music store" if you don't get many more replies. (i'm a bit behind on the state of the art on these particular issues.)
love, b

Similar Messages

  • I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

    I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

    Hi rgarden95,
    Can you please confirm the exact version of Muse you are opening the file with?
    To check the version of Muse, please click on help->About Adobe Muse CC.
    Regards,
    Akshay

  • HT201304 It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.

    Please help!
    It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device, to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.
    I understand that I can set up a different Apple ID for the kids devices, or take physical control of the device and make the changes myself. However, my teenage son is technically savvy enough to have a job in Silicon Valley, as are most young people these days. However, in order to access his devices the current way, I first have to bypass the four digit pass code. This starts a fight of why I need in the device and continues to escalate. The argument that I am the parent will gain access but the fight is simply exhausting, and quite frankly shouldn't have to happen at all. He is not yet an adult, he did not pay for his iPad or iPhone and I, as a parent, should have not only have the right to change options at will, and from anywhere, but look at history or current activity when I feel like it.
    I currently have the settings where app and in-app purchases require my password to be put in, and he must come to me to type it in, but I need more control and would like, and should be able to access any of our six devices and make individual changes simply by logging in to my account, with my password.
    If I can see all my devices on the "Lost My iPhone" app, this technology should be easy to make happen.
    C'mon parents! I have a pretty good kid, given all things that they can get into, but I am not stupid. For everything I see has been done, there is much more I haven't seen. I want my children to be kept safe and be able to know what they are looking at or listening to. We parents are the only ones who know our beliefs and what our kids can handle and when.
    Thanks for any support or information that I may be missing in order to fulfill my request.

    There are mobile device management solutions that can do this, including in Apple's OS X Server system, but most parents generally find that setting this up is more work than it's worth. If you're interested, though, there are a couple that at least purport to be free (I don't know if there are any hidden "gotchas"):
    http://www.unwireddevicelink.com/features/
    https://meraki.cisco.com/products/systems-manager
    and Apple's system:
    http://www.apple.com/osx/server/features/#profile-manager
    I don't think any, however, allow you to see current activity or browser history. iOS doesn't expose those to access from MDM solutions, to the best of my knowledge.
    Regards.

  • Can not access my iCload, after I changed ID email?

    I have an issue with the original email I used for an apple ID. I changed the ID main email, and I can not access my iCload account, or change the email ref on it.

    To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. 
    When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I can not access the email alternative to change the secret question

    I can not access the email alternative to change the secret question

    You will have to use your once a year option to deauthorize All. See iTunes Store- About authorization and deauthorization.

  • TS3274 Suddenly  got message that my AOL password is incorrect and can't access email.  Have not changed password.

    Suddenly got message that my password on my AOL EMAIL IS INCORRECT and I can't access my account .  I have not changed my password.  I tried reenterring my password in settings and that didn't work.  I shut down my iPad and restarted, but that didn't work.  Please help.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • HT204053 My email has changed and I can't remember my log on for iCloud. How can I access my account to make those changes

    How can I changed the email account for my iCloud account when it is set up with an old email account I can no longer access?  I can't remember my password for iCloud.

    An "email account" is part of the icloud account, so I'm not sure what you are asking for.
    To manage the Apple ID:
    https://appleid.apple.com
    If you need to change the password, under the Manage your Apple ID section on the right, click the link to Change your password.

  • A script can be written showing page I make changes?

    I've got a book
    I make corrections or changes to certain pages
    To print I made changes to pages
    When I wrote the text
    Which page I made changes
    Can be written a script showing

    Teetan,
    If you know where the changes are the puzzle is resolved.
    And the thread is looking for corrected pages in a last session that were not marked and cannot be easily been checked.
    What Handifem is not noticing is that comparison is (perhaps) the main tool to find differences between things...
    The idea behind using Kasyan's script is NOT exactly checking the detailed changes between two pages in different stages of proofing..
    And the happy thing is that this script tells which pages do have changes.
    This information is enough to solve the problem.
    Another method is comparing (again) two PDF made off with the last two versions.
    The result of this test shows fastly in a report which pages changed.
    Another one! Export the same last two versions (if they are very similar...) as RTF text and in Word make the comparison.
    Fortunately, this word processor is very effective doing this test.

  • Can't load websites; unable to make changes in Networks

    Dear all
    I am using a 2.5 yr old MacBook 2Ghz, and have had very few problems during this time. Recently however, I have been unable to connect to the internet. Airport is receiving a full signal but websites fail to load. When looking under System Preferences -> Network, I am unable to make any changes as the following message appears: "Another application has altered your connection settings". I cannot get rid of this message, nor navigate the Network settings and have to Force Quit System Preferences to close it! Could someone pls advise? Any help gratefully received!
    Many thanks
    Charlie

    I am also having this problem, and have been for some time. Look forward to seeing if anyone can answer this. :\

  • Migration Assistant created new account to deposit all my stuff, but I can't access that account, even after changing the password via the main acct'

    I am at my wits end.  The migration assistant created a new profile (I didnt konw that it would do this) and now I can't get into that profile with all the stuff from my old PC. 
    I have tried changing password via the main account, but to no avail.  I have researched issues with Keychain, but all it tells me to do is change the login password - that doesnt work either - I cant get to all my files.

    Migraine Assistant it's called.
    Delete the account from the main one, create a new account and transfer files manually via a regular FAT external drive you pickup at any office or computer store, Mac's can read it.

  • TS3988 my apple id is wrong on my new iphone, so can not access anything, how do i change on phone, it is correct on pc

    My user ID is correct on my PC, but not on my iphone 5, so unable to access updates or anything.  How do I change apple id on phone

    To change the ID for iTunes (including app updates) go to Settings>iTunes & App Stores, tap the ID, sign out, then sign back in with the correct ID.  For iMessage, do the same thing in Settings>Messages>Send & Receive.  For FaceTime, do this in Settings>FaceTime.
    If you need to change the ID for iCloud, you'll have to delete the account, create a new account with the other ID, and migrate your data to the new account.  Before deleting the account, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll or you will lose them.  To do this, open the photo stream album in the thumbnail view, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.  Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone.  Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account. 

  • HT5312 My hotmail has been hacked and I can not access it I want to change my id but can not recall my security questions

    My hotmail account has been hacked trying to reset with different email but can not remember security questions set up.
    What do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104650)

  • I have a dialog window on my iPad2 labeled iCloud Bakup -- the iPad hasn't been backed up in 4 weeks. The screen is frozen. I can't clear away the dialog box to close down iPad and I can't get to settings to make any changes there. Ideas?

    A dialog box has appeared on the screen of my iPad2 and has frozen the device so that I can't close it down or make changes to the settings. The titel is "iCloud Backup" and it reads: This iPad hasn't been backed up in 4 weeks. Backups happen when this iPad is plugged in, locked, and connected to WiFi.
    I'm not sure why it hasn't backed up but I can't do anything to clear the dialog box, turn off the device or get to any settings or apps on the device.
    Any suggestions? Please help -- I'm caring for my mother in hospice and don't have time to deal with this at the Apple Store!

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use the iPad again.
    It will try to make a backup every time your iPad is plugged to the charger and connected to a network. To prevent that this message appears soon, open Settings > iCloud > Storage & Backup, and choose Backup Now

  • Internet working but can't access AirPort for configuration changes

    I have an AirPort Express and it connects to the internet properly through my cable modem -- solid green light and all -- and allows my PC to surf wirelessly.
    Sounds pretty good, but...
    For some reason I can't access the AirPort Express to change any of the settings. For example, I would like to change the SSID and the IP numbering scheme to give out 192 IPs, but when I open the Admin Utility I can't see the AirPort Express. When I try to access it manually in the utility by hitting "Other..." and entering the IP that my PC is assigned on the network (10.0.1.2), it puts up a window that says "Reading configuration from base station", then an error message with code -6753.
    I know it is working, otherwise I wouldn't be writing this right now, but how to I access it???
    Thanks in advance for someone helping me out.

    journey778, Welcome to the discussion area!
    Your system information states OS 10.0.x. If you are using that version of OS X you do not have an Intel based iMac. I would suggest that you upgrade to OS 10.2 at least.
    If you do have an Intel based iMac, you may want to try renewing the DHCP lease. Open System Preferences->Ethernet->Advanced... and click on the "Renew DHCP Lease".

  • How can I access songs I have on another computer under a different account

    I have a computer that I let my cousin use in NYC and I have my new one here in PA, problem is I have over 500 songs on my libary on the computer in New York. I want to access them from here. I have the account name and password. I can sign into it from here, make changes and purchase-(haven't done this yet) but only the songs on this PC show up. Please help me!!!!!!!!

    The iTS operates on a "one download per purchase" basis.
    You can authorize your songs to be played on up to five different computers but it is up to you to transfer the files .

Maybe you are looking for

  • File adapter configuration

    Hi , In file adapter, when we use quality of service:EOIO ,it asks for Queue name,what do we have to give there? Thanks

  • Trying to find pl/sql that will show you what script is running

    I'm looking for a way, inside sql, to find the name of an executing/running script from inside the script itself. For example, I have a master script called run.sql with these contents: @@a.sql @@b.sql exit A.sql has these contents: spool a.log selec

  • Reading Input

    I'm having a bit of trouble reading two forms of input. The input is essentially the components of a directed graph. The first method of input is through a text file. The file is to be formatted like this: 10 15 2 4 3 5 4 8 1 2 The first number is th

  • Print out documents attached to a work order before Releasing a work order

    Team Requirement is given below. Need some advice. How to print out documents attached to a PM work order before the order is set to released status? Further the same documents have to be printed again after the order is released. Regards Sunil

  • Can't Activate Windows Azure from my BizSpark MSDN account, can you please help?

    Hello there, I have a BIizSpark MSDN account and I am trying to access Windows Azure but it is not allowing me. From MSDN, when I click on "Activate Windows Azure" then I receive a form, there I enter my phone number for mobile verifications, then I