Can't access my blackberry app world

Hi
I tried to upgrade my blackberry app world and when I restarted my BB it could not find the app anywhere.
Can you please help as some of the apps now are not working like Twitter and other third part apps.
I am using a BlackBerry Troch 9800.

Hello Nathy222
Welcome to BlackBerry Support Forums
On your device when you go Options > Device > Application Management > Are you able to view those applications ?
Or on your device Open BlackBerry World > My World > Are you able to view those apps ? If not then try to clear App World Cache , to do that refer to this KB :
 KB24714 : How to Clear BlackBerry App World Cache .
After clearing perform a Battery pull restart by removing the battery while your device is Powered On , wait for a min. then reinsert it back. After reboot please check My World and see if those application are available on that list , from which you can reinstall if needed .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

  • Access to "Blackberry app World"

    Hello, I have no more access to "blackberry App World - my world" .
    Received message is:
    Accès à BlackBerry World - Votre administrateur BlackBerry a défini une stratégie informatique vous empêchant d'utiliser cette fonctionnalité. 

    Hey lafigere,
    Welcome to the BlackBerry® Support Community Forums.
    To better assist you can you clarify what happens when you attempt to access 'My World'? Do you receive an error message? If yes, what is the full error message you receive?
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Can't access my PlayBook App World Account.

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    Hello Nathy222
    Welcome to BlackBerry Support Forums
    On your device when you go Options > Device > Application Management > Are you able to view those applications ?
    Or on your device Open BlackBerry World > My World > Are you able to view those apps ? If not then try to clear App World Cache , to do that refer to this KB :
     KB24714 : How to Clear BlackBerry App World Cache .
    After clearing perform a Battery pull restart by removing the battery while your device is Powered On , wait for a min. then reinsert it back. After reboot please check My World and see if those application are available on that list , from which you can reinstall if needed .
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Why can't I get Blackberry App World on my 8130 Blackberry Pearl?

    I have a Blackberry 8130 Pearl, with telus mobility and it won't let me load blackberry app world on it. Solutions or reasons for failure please and thank you.
    =^.^=
    Added note:
    I sent the email to my blackberry, opened it, clicked the links, but all I got was access denied.

    Try again -- a generic data plan and a Blackberry Data Plan are separate entities. I suggest you contact your carrier and find out if you have an adequate data plan from them to enable your access of AppWorld via their network.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Can't log in Blackberry App world despite countless password reset!

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    Hey Stockers85,
    Sorry to hear you have been having issues with your BlackBerry® ID.
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    I hope this helps.
    Thanks
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Can't login to blackberry app world

    I've recently got a blackberry of one of my friends and since it's app world was used on my friends account, it won't let me login to my email address. The worst thing of all is that my friend doesn't remember her password. Does anyone know what to do to let me login?
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    Hi and Welcome to the Community!
    Actually, you need to do a number of things...refer to this:
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    Ultimately, when you WIPE the BB, it will remove the association to the old BBID account, and you will create a new one for yourself on that BB.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can no longer login to Blackberry App World or get a password reset, please help!

    I cannot login to My Blackberry App World on https://blackberryid.blackberry.com/bbid/login/
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    When I ask for a password reset I am prompted to answer a security question. The security question I am given is one I have never set, so I do not know what the answer is meant to be!
    Consequently I cannot get a password reset so am unable to access My Blackberry App World, either on my phone or on a pc.
    What has happened to my account and why can I no longer log in..?

    Apparently, there was something corrupt in my Profile. I backed up my default profile, created a new one and copied over the critical folders and files - the addons; backedup bookmarks, places.sqlite; password info in key3.db and signons.sqlite.
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  • BlackBerry Curve 9320 not able to access BlackBerry App World

    Hi All,
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    Please Help and Guide...
    Have a Rocking Day ahead!
    Thanks and Regards,
    Sushma Ramakrishnan Iyer (PS No. 298028),
    SalesForce.Com Team,
    HiCE Business Unit,
    Old Building - Block 1,
    Plot No.EL - 200 | TTC Electronic Zone,Shil - Mahape Road,
    Mumbai - 400710.
    Mobile : +91 96 6515 6328 | Work : +91 22 6795 4111
    E-mail id : [email protected]

    Hello Sushu
    Welcome to BlackBerry Support Forums
    If you want to access most BlackBerry Application over your Mobile Network then a  normal 3G data plan will not allow us, for that you have to activate BIS / BlackBerry Data Plan from our Carrier . However currently many application may work over a WiFi network .
    So if you want to use those applications over your Carrier Network then call Vodafone and activate BIS  on your account. 
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Cannot access blackberry app world from icon

    i have the unlimted package which allows me access to blackberry app world, however, when i go to the icon i keep getting an error message saying blackberry app world is having trouble connecting to the server and verify network connections.
    my service carrier suggested deleting the icon and reinstall it, but when i try to do that, i get a message saying blackberry app world has already been scheduled for deletion and deletion will occor when handheld is restarted. but when i do restart, it is still there.
    please help.

    Hi,
    Try this, might help...
    Do a battery pull restart....take out the battery when ur BB is ON...keep it that way for 1-2 mins n then reinsert the battey n let ur BB start... 
    with regards
    simply abhik...
    Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
    For BB OS update: http://us.blackberry.com/software/smartphones/update.html
    BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html

  • BLACKBERRY APP WORLD FAILURE

    i cannot access the blackberry app world since 3 weeks ago it say (a blackberry update is available , when i click yes it say contacting blackberry server  and then it say it failed , i went to the vodacom shop ,they couldnt assist me , i phoned vodacom customer care , she sent me a link of previous version , and it couldnt open as well error 404 , everyone says the problem lies at blackberry
    please can you assist me

    Hello nokka and welcome to the BlackBerry Support Community Forums.
    Can you please provide the full error message you are seeing when you go to access App World?
    Are you using Wi-Fi to access App World or are you on the mobile network? 
    Thanks!
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • BlackBerry App World from a desktop

    Hi, I hope this is the right place for this, but I find that I have difficulty accessing the BlackBerry App World from a computer (IE or Chrome). Seems to work fine with FireFox.
    The problem is the link:
    http://appworld.blackberry.com
    The default link from Google and if you manually type it will automatically redirect to:
    http://appworld.blackberry.com/webstore/?
    Which would show you a blank page. If you remove the "?", the link will work. 
    The strange part is  I tried it on another system (different network) and got the same result.
    Any clue where else I can look? Thanks.

    Hello,
    I just tried all 3 browsers (Chrome, IE, and FireFox) and they all work the same for me. With the URL of http://appworld.blackberry.com, they each redirect to http://appworld.blackberry.com/webstore/? and display just fine...no blank page at all.
    I noticed that IE was slower, but it did work. One thought...what version of IE? I know that many "active" pages have troubles with older IE versions. Mine is 10.0.9200.16540 and I recall having troubles with other pages even as recently as IE9.
    Also, are you sure that your installation of Chrome is up to date? Mine is on "Version 26.0.1410.64 m". And have you checked various add-ons/extensions you might have in either? Those could be blocking the redirect and/or active components.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry App world is not currently available in your country

    'Blackberry App world is not currently available in your country, Please check blackberry.com/appworld for updates.' - Whenever I try to access to blackberry app world I get a pop-up saying what I have written previous. I am from the United Kingdom and have been using App World previously, the last time I used it was about an hour ago so it is only a recent problem. I have updated to the latest software not too long ago, I have reinstalled App world and still no joy.
    I was wondering if anyone could enlighten me as to what is happening?
    Thanks in Advance,
    Aaron

    jkann wrote:
    I'm getting this message right now too whenever I try to download an app.  Repeated attempts.  I'm located in Washington, USA.  Verizon Wireless, Bold 2.
    Do you have a SIM card in the device (some Verizon devices do come with one inserted, and in the past that might have been the cause of the device being recognized as NOT from the appropriate carrier.
    Remove the SIM card if you do have one (for Verizon, the SIM does nothing for you anyway as long as you are not traveling internationally).
    Let us know.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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  • Unable to connect to Blackberry App World

    After successfully logging into Blackberry App World with my PayPal account I received the message..
    Can not connect to Blackberry App World server. Make sure that your device is connected to the wireless network and try again.    I have been getting this message for the last few days.  I am able to browse the net using the blackberry browser.

    what is the exact error message? is it: 
    BlackBerry AppWorld is having trouble connecting to the BlackBerry AppWorld server. Verify your network connections and try again.
    if so, please read the following article from the public knowledge base.
    KB20031
    BlackBerry AppWorld is having trouble connecting to the BlackBerry AppWorld server. Verify your net...
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Can't access blackberry app world- please help

    Hi Blackberry users, 
    I've just received my blackberry bold 9900 on ebay. Everything seems to be working fine.
    However, I can't seem to open the app world?
    I haven't put a simcard in yet, however, I am using my home Wi-Fi connection. 
    When I try to enter it, it says: 'You do not have sufficient wireless coverage or your connection to the wireless network is turned off'
    Can you please tell me how I can solve this? My internet connection is perfectly fine. I can use youtube and web browser on my blackberry as well. I also tried to access blackberry app world in my browser but when I came to downloading the app from the web browser, it asked me to turn on cookies, which I checked was already on. 
    Thanks guys

    Take a look here:
    http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-App-World-problem/td-p/552497
    http://forums.crackberry.com/blackberry-curve-3g-f216/wi-fi-problem-721579/
    You have to have a BlackBerry data plan attached to your account in order to access this.  You'll have to give your carrier a ring so you can get it setup.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
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  • BB Pearl 8130 "access not allowed!" when trying to download Blackberry App World

    Hi, well I am trying to download blackberry app world onto my blackberry pearl 8130 and whenever I try to download it it goes through the language prompts but then goes to a page with "access not allowed" My device software is v4.5, I am currently in Canada, I have the data plan, I can use the internet browser and my carrier is Telus. All help is appreciated, please and thank you!

    Hi and Welcome to the Forums!
    "Access Not Allowed"? Is that the precise and exact message? If not, please do provide the precise message.
    Please check this page to ensure you meet the minimum requirements (including if it is available in your country):
    http://na.blackberry.com/eng/services/appworld/download.jsp
    If it is available in your country and you feel you meet the device-level system requirements, then contact your carrier to ensure that you meet the service plan (from them) requirements for access (via their network) to AppWorld. Generic data plans, even unlimited, are usually not sufficient...a specific BB data plan is normally required.
    Lastly, do be aware that AppWorld is merely a portal, vending apps developed mainly by others. As such, it is not your exclusive procurement source -- there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR or Mobihand). I have found that there are very few apps that are exclusive to AppWorld. You can search the on-line catalog and then search out other procurement sources, including quite often the developer website itself.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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