Can't access My Devices Portal - Don't have permissions

Just upgraded from ML/Server app with Profile Manager to Mavericks and upgraded Server App to 3.0.1. Profile manager portal is wirking fine and all data are migrated. When trying to access Profile Manager My Devices Portal, we have the following error message after trying to log under Safari:
You do not have permission to access the page you were looking for.
Contact your system administrator.
We are trying to log with an Admin local user on the Mac. It was working fine under Server version 2.
Any hints on what's need to be done?

Just tested Profile Manager 3 on my own server and I have the same error with a brand new user.
In the Profile Manager Log, I have:
[93192] [2013/11/25 20:37:27.572] I: Processing AuthenticationController#device_callback (for XX.XX.XX.XX at 2013-11-25 20:37:27) [GET]
[93192] [2013/11/25 20:37:27.827] I: Redirected to https://mydomain.com/mydevices/
[93192] [2013/11/25 20:37:27.830] I: Completed in 257ms (DB: 55) | 302 Found [https://mydomain.com/authentication/device_callback?auth_token=[FILTERED]c927f-4355-401f-b45d-1d5113719401]
[93193] [2013/11/25 20:37:27.931] I: Processing DeviceController#start_ota (for XX.XX.XX.XX at 2013-11-25 20:37:27) [GET]
[93193] [2013/11/25 20:37:28.258] E: The logged in user is not in the devicemgr access group ({"succeeded"=>"true", "longName"=>"Test2", "uid"=> »XXXXXXXXXXXXX », "generated_uid"=> »XXXXXXXXXXXXXXXXX », "shortName"=>"test2", :authed_at=>1385429847, :auth_token=[FILTERED]> »XXXXXXXXXXXXX »})
[93193] [2013/11/25 20:37:28.258] I: Rendering 403
[93193] [2013/11/25 20:37:28.259] I: Filter chain halted as [:verify_user_access] rendered_or_redirected.
[93193] [2013/11/25 20:37:28.260] I: Completed in 329ms (View: 1, DB: 6) | 200 OK [https://mydomain.com/device/start_ota]
So it seems that all my users (old ones and new ones) are not allowed to access the My Devices pages.

Similar Messages

  • I can't install. Says I don't have permissions to certain items. It won't update from 4 to 5. I can open 5 from my desktop but it won't update the older version with all the bookmarks.

    What else do you want. I drop it in Apllications and it won't update. Say I don't have permission (on my own damn vcompouter) what's with that?

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • Can't install update, says I don't have permissions for some items

    I've been using Firefox on this computer for some time, presently v. 3.6.8. I have downladed 3.6.10, but when I try to drag it to the applications folder, it says I do not have permissions to copy some items.

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    * Trash the current Firefox application to do a clean reinstall.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • Trying to reload firefox and getting this message, when moving to the applications folder: "The operation can't be completed because you don't have permission to access some of the items."

    Been having problems with Firefox/internet for several days, and all my updates seemed current. I decided to try to reload and have removed the other icons/download attempts from the app file. When I try to drag the icon into apps, I now get this message:
    The operation can’t be completed because you don’t have permission to access some of the items.

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    * Trash the current Firefox application to do a clean (re)install.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • Can't move any files... "The operation can't be completed because you don't have permission to access some of the items."

    This is a strange one... I just recently did a complete format/reinstall of Lion because of very poor performance after upgrading.
    So I'm on a totally fresh system, no TimeMachine restore or anything. I've installed all my apps from scratch - no prefrence file backups or anything. Everything is fresh.
    Yesterday I tried to copy a file from one folder to another and I got the error "The operation can’t be completed because you don’t have permission to access some of the items". Checked file permissions... repaired disk permissions... made sure I was logged in as admin (I only have one account)... everything looks good.
    This is now happening when trying to copy any files anywhere on my machine... Very frustrating.
    There's a couple strange side-effects I've noticed:
    - I can move & copy files just fine in terminal... without sudo...
    - The little lock icon in the bottom right of the Get Info window doesn't do anything - I can't unlock it. I can still edit the permissions for the file/folder but I can't select the "apply to enclosed items..." option.
    Does anybody know what the heck is going on?

    jsd2 wrote:
    Try creating a new admin user account, logging into it, and then creating some new items on the Desktop and elsewhere. Does the same thing happen there?
    Ok the strangeness continues!
    I created a new "TestAdmin" account, but it doesn't show up in the Users & Groups prefrences sidebar... The /Users/testadmin folder was created, but the account doesn't show up in the prefrences or login window...
    I tried a reboot to see if the account would show up and it still doesnt.... However after the reboot I am now able to copy files again!
    I'm paranoid that the problem will show up again since I have no idea what fixed it. I tried rebooting previously after repairing permissions which didn't solve the issue so it's not like I haven't rebooted since it started.
    And now I have the issue of not being able to create user accounts.
    A little dissapointed with Lion to be honest... the new features are cool but there are so many little bugs it really feels half-baked.

  • Can't save multiple folders to external drive. Get: "The operation can't be completed because you don't have permission to access some of the items." when dragging large folders to mac os extended journalled external drive from OS 10.6.8

    Hi
    I am feeling  VERY desperate!
    After losing an external drive [dont ask....]  -   I got  another one :  2TB WD formatted properly [ OS extended journalled for mac ] ready for action to move  my thousands of files and images and ppts in hundreds of folders across from the laptop to this drive because I travel a bit with the laptop and this is too risky not to back up at home.
    But this message came up after starting on moving folders across [** and not straight away, sometimes after moving  a folder  when  4 of 6 gb of files across  then the message comes up  = very frustrating]:
    "The operation can’t be completed because you don't have permission to access some of the items."
    I am  dragging mixed sometimes large complex folders to this  os extended journalled external drive from my mac book pro OS 10.6.8  - it would take decades to move items one by one or even folder by folder and really confusing. 
    I have  dragged-copied  various small folders and files across successfully, but it is only working 50:50 and I can't leave machine with the idea of things copying eg: overnight - it just won't work....
    I have been browsing google and find some people describing in CODE how they overcome this 'message'   .... but  I  [and I guess some other viewers of this in future & also in desperation]  would need  instructions for beginners....  to try this type of thing.  I don't know any code.
    How can this be happening - I feel ANGRY at APPLE !!!!  for not posting easy fix instructions yet re; this, or better still  updating software so it doesn't happen [ that I can find at least  !!! ] .   There seem to be hundreds of people stuck with this stupid message and inability to back up their projects etc.
    Can anyone help ?
    Many thanks
    Julie
    15 August 2011

    hi Samberl
    thanks a lot for the fast reply.
    I was dragging folders from main folders on the laptop-desktop  onto the external drive icon - to copy them across....
    Your suggestion sounds very promising -  I didn't know about 'cloning'.
    Yes the idea is to backup the laptop -    I thought I would just move it all now, new - and then keep saving/dragging physically   across to the new drive myself each day or two...
    Would this be the sizeof the internal hard drive = c.500 gb  ?   =   under the HD icon on desktop is written  : 
    " 499.76gb , 311.5 gb free  " 
    I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
    I have found CCC [carbon copy cloner] googling - looks good.
    When CCC site says it backs up  the hard drive - would this  mean all my files  [over 100 gb] that are mostly  in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon,  would all copy across successfully [wherever they are in the computer ]  ?
    thanks again, hope you can clarify these things and then I will go for it. 
    It would be great and amazing if this 'lack of permission' message doesn't show up in the process of doing this ccc transfer - hopeful!
    Julie

  • My iphoto library disappeared. i am trying to restore my library from time machine -- from an external drive -- but everytime it tries to copy my library it tells me it can't do it because i don't have access to my iphoto library??!!!  help!!

    My iphoto library inexplicably disappeared! i am panicked but i do back up by time machine to an external drive and also to JustCloud.  I am trying to restore my iphoto library from a back up on feb 28, 2014 and it says it's copying but then gives me a message that it can't do it because i "don't have authorization to access iphoto library"?!  what does this mean?  i really want to get my library back on my mac.  Also if anyone knows why this happened or where my photos might be on my computer, i'd appreciate help with that, too. 

    Thank you Terence for your help.  I was able to restore my backup from my time machine ext drive to a new 1tb seagate ext drive.  so i felt sort of ok.  but yesterday that older ext drive i used for time machine wouldn't open! i called applecare and they trouble shooted with me and said it's probably a goner and data is probably corrupted.  it's only a few years old and i'm very careful with it.  my husband accidentally dropped my new drive last night -- i know, unbelievable, i was SO upset, poor guy -- but I'm so stressed with all of this.  i have 10 years of photos and videos.  so now i only have the one newer drive with a backup.  i have to buy another one today to backup again so i at least have two backups.  i tried to delete a ton of files last night to free up the 30 gb of space i need to get my full library back on my mac. i have 90gb free and deleted 7 years worth of photos i had on picasa that were in my "pictures" folder and also a ton or random photos and videos i had in that same pictures folder and thought that would give me the 30 gb but it hardly freed up any space at all!  do you know why that is?  all of this stuff is really a pain and really stressful.  thank god i did have a backup in the first place but now i am panicked the one i have left will somehow crash.  especially after my husband dropped the drive lastnight! it didn't fall far and fell onto a wood floor and seems fine, but after my older ext drive crashed yesterday -- and i lost my entire iphoto library a fewweeks ago off my mac -- i feel cursed.  any answers you have would be great. thank you.

  • I get this error code when trying to update from an older version of Firefox: The operation can't be completed because you don't have permission to access some of the items.

    While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items."
    == installing ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

    I resolved the problem in Snow Leopard by logging out of my (admin) account and logging into my daughter's account on the same machine. She doesn't have admin privileges, so when I tried to install Firefox 4 in her account, I had to authenticate with my admin identity and PW. Installation went smoothly after that. My guess is that you could also simply create a new account on the same machine and install Firefox 4 from that. I have no idea why this works.

  • Can no longer access folders on my network. The folder can't be opened because you don't have permission to see its contents.

    Every since I nstalled maverick I have not been able to open folders through my home network. A dialoge box says
    The folder  can’t be opened because you don’t have permission to see its contents. I have always used an open network and never had issues. Now the strange part is I can open files if I use photoshop or illustrator to access them but I need to access all files not just select ones using a program.I have many shared folders on my network for everyone to access work files, none of them are working. I am running a dual system network with PC's and Macs.The files are, and always have been, located on an external drive attached to the primary PC as a shared drive.  PLEASE HELP

    https://discussions.apple.com/message/20971272#20971272

  • On tnsfr to applic folder, I get "The operation can't be completed because you don't have permission to access some of the items.

    i'm trying to update from 3.2, but when I try to transfer the download to the application
    folder I get the message, "The operation can’t be completed because you don’t have permission to access some of the items."

    See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
    Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    Trash the current Firefox application to do a clean reinstall.
    Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • Leopard.  Did a full restore from Time Machine.  Now I can't access my other internal and external drives.  I get the following error: The folder "Capture Video" can't be opened because you don't have permission to see its contents.

    Leopard.  Did a full restore from Time Machine.  Now I can't access my other internal and external drives.  I get the following error: The folder “Capture Video” can’t be opened because you don’t have permission to see its contents.  I have repaired permissions pn the main harddrive.  When I try too click on a disk I get the previously stated error.  I can't even open up information to see what permission/access there is.  It simply will not let me see the content.  It shows the content of my main hard drive when I have clicked the other harddrive's name.

    Solved:
    sudo chflags 0 /Volumes/"FCP Time Machine BU"
    sudo chown 0:80 /Volumes/"FCP Time Machine BU"
    sudo chmod 775 /Volumes/"FCP Time Machine BU"
    sudo chmod -N /Volumes/"FCP Time Machine BU"

  • After trying to restore from time capsule, I get the following message when I try to access the folder "data." The folder "Data" can't be opened because you don't have permission to see its contents.  Any ideas?

    after trying to restore from time capsule, I get the following message when I try to access the folder "data": "The folder “Data” can’t be opened because you don’t have permission to see its contents."  Any ideas?

    Are you restoring from a TM backup??
    Check the methods Pondini outlines to do restore.
    Q14-17
    http://pondini.org/TM/FAQ.html

  • The operation can't be completed because you don't have permission to access some of the items. ive moved these files from my sd card to the trash, when i take out the sd card the trash empties but then fills up when i put it back in, it wont empty.

    The operation can’t be completed because you don’t have permission to access some of the items. ive moved these files from my sd card to the trash, when i take out the sd card the trash empties but then fills up when i put it back in, it wont empty.

    In the Finder, press the key combination shift-command-C, or select
              Go ▹ Computer
    from the menu bar. A window will open showing all mounted volumes. Select the one in question and open the Info window. What is shown as the Format in the General section?

  • Error message: "The media can't be used because you don't have access privileges, or because it has no content or is corrupt."

    I get the error message "The media can’t be used because you don’t have access privileges, or because it has no content or is corrupt." when I drag photos (or copy and paste photos) from iPhoto to Pages/Word.
    It never used to do this and is really quite annoying, as I now have to find the file through finder to drag from there.
    I had to rebuild the iPhoto library a few days ago, is it something to do with this?
    Thanks in advance.

    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, 
    navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

  • I keep getting the error message "The operation can't be completed because you don't have permission to access some of the items."

    When I try and move an application to my application folder from the installer and when I try to empty the trash, I get the error message, "The operation can’t be completed because you don’t have permission to access some of the items."  This has only been an issue since I upgraded to Lion.  I'm using a July '07 white Macbook 2.16 Intel Core 2 Duo.  In my trash I only have an older version of a software that I updated (Divy).  The software I'm trying to install is Angry Birds Rio.

    Always use the same websites you are having problems with so you can monitor the changes.
    Try the reset for Safari:
    And for Firefox:
    http://www.ehow.com/how_6874158_keyboard-working-certain-websites-firefox.html
    Try logging in to the guest account as well to see if you have the same problems there, it might be a logging in issue.

Maybe you are looking for