Can't access my External Hard Drive when plugged into my HP netbook

I just bought the HP Pavillion dm1-3214nr. I hooked up my WD external hard drive, the netbook recognized it but there was no option to open the files on it. I'm not great with tech stuff but it seemed that the drivers or whatever for the device are up-to-date. The device didn't appear under My Computer. I tested an older external hard drive and it worked fine, appeared under My Computer, accessed the files, etc. Both EHD were used previously with Macs. Any idea how to access the files on the EHD?

Hi,
Could you check and let me know the details for both the EHD (model & capacity).
Normally HD that work on MAC,sometimes dont work properly with WINDOWS, coz they use a different file system.
The HD that worked, should be compatible with both MAC and WINDOWS, some HD have a built in firmware that can support both operating systems.
I am a HP employee.

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Open Disk Utility first.
Insert the drive.
If it appears in Disk Utility, use First Aid (Repair Disk)
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Report any remaining error messages.
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Hello All,
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Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

I can't access my external hard drive

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Can an usb 3.0 external hard drive be plugged into a snow leopard iMac purchased 3/29/10 and upgraded to osx 10.9.2

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http://docs.info.apple.com/article.html?artnum=106214
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Can't access my External Hard Drive when plugged into my HP netbook

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