Can't access my paid subscription to Cloud. After sign in says trial has expired.

I've paid 3 months of my subscription to Creative Cloud but can't access it because everytime we sign in, it says our trial subscription is over. How do I get it activated to recognize that I'm paying a subscription?

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I have paid for adobe cloud but now it says 'Trial expired'

I have a monthly subscription to Adobe cloud apps.
I thought I could use it at home and at work.
On my home computer it says trial expired with no options other than to enter a serial number.
What can I do? I pretty sure I'm allowed to use at home machine too.

Have you activated on more than two machines or more than two times?
Please refer to :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree

HT5704 Why I can't access iTunes??every time I signed it says need to review account

Why I can't sign in to iTunes ??every time I tried it always shows I need to review my account..

Check the latest iTunes (v 11.0.4). The change list includes the note:
"...addresses and issue that may require you to log into the iTunes Store repeatedly."
I don't know if that's your issue, but it can't hurt

Cloud Subscription - Adobe Premier Elements says trial has expired - needs license key.

Subjectec says it all. I've seen similar threads but no solutions.

Keeganteh8yrold please post your inquiry regarding a feature comparison in the Premiere Pro forum at http://forums.adobe.com/community/premiere.

Keep getting message that trial has expired, but I have a subscription

I cannot access AI. I keep getting a message that my trial has expired, but I have a subscription to creative cloud. I tried to uninstall AI , but then the Adobe Manager states that the app is still installed. What can I do

Hi awoermke,
Considering the fact that
1.The CC payment has transacted completely
2. You have 20or100gb of space (CC Individual/CC Team), you can check it by clicking on the "inverted triangle" beside the logo when you sign in to www.creative.adobe.com. This space allocation indicates that you have subscripton not trial(2gb).
Then:
Please check for the language in which you have purchased CC.
Say for example you have purchased CC for International English & International English wasn't selected when you installed that can also be an explanation for the product running in trial mode. We have this document on the issue.
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.htm l
In case the language is fine, then
log out & log back in of the CC Desktop App as it will update CC,
Launch any product, click on the option of "license this software" Sign in, CC should be activated.
Hope it works.
Regards,
Rajshree

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

Hi,
Please take a look at one of the following documents to see if it answers your question about finding the files that are locally stored on your device.
For iPads & iPhones
How to manage files in Acrobat DC for iOS
For Android devices
How to open PDFs on Adobe Acrobat DC on Android
Please let us know if you have additional questions.

After my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access m

after my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access my paid version?

sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
when signing in, use the same adobe id you used to subscribe.

Creative cloud software says my free trial has expired, but I have a paid subscription

my creative cloud software says my free trial has expired, but I have a paid subscription and money was taken out of my account so I know it is paid. help!

My problem with Adobe's recognition of my Adobe ID was solved by the chat support. The file "host" was changed, so that Adobe products no longer was blocked. Try the chat.
With Kindly Regards
Palle Tørnqvist
Den 08/04/2013 kl. 14.10 skrev TimmyC123456 <[email protected]>:
Re: creative cloud software says my free trial has expired, but I have a paid subscription
created by TimmyC123456 in Adobe Creative Cloud - View the full discussion
I'm having the same problem. Subscribed to Creative Cloud. All the apps showing as 'Try' rather than the 'Download' buttons that apepar on a colleagues machine (who subscribed a few months ago). When I load the trial of Indesign, if I select 'licence software' - no space to put Adobe ID, only serial number which I don't have with the Creative Cloud membership.
Tried everything that has been suggested. Updated everything in Adobe App' Manager. Gone back to open Indesign - still just has boxes for serial number.
Please sort this out Adobe. I've wasted half a day trying to install on my machine and still have the rest of the studio to do.
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I HAVE PAID FOR CREATIVE CLOUD YET MY TRIAL HAS EXPIRED

How the hell can I not use my creative cloud.
I paid for a year membership and its saying that my trial has expired!
WHAT TRIAL?

I cannot tell you how to resolve this, but I can tell you what happened to me since I made the mistake of buying a year's membership.
Like you, I noticed that despite paying the fee and it leaving my account, I still only had access to the trial versions of the apps. I read around and some people commented that it took some time for the billing team and other teams to co-ordinate information at busy times (though it seemed odd a company of Adobe's size would have this workflow) and as I could still make do with the trial apps, I waited.
Eventually, with the trial days going down to the low digits, I contacted Adobe "customer support" to ask how I could rectify the problem. They cheerfully told me that I had not purchased a subscription from them, that I was not on their records and with this the implication that my expectation was foolish as I didn't own their product. I supplied some bank information to show I had paid and they had taken money, but I just got the same poorly worded response telling me records had been checked and there was no way I had been charged. The issue was closed and it was clear to me I could not change their mind despite having evidence that clearly indicated Adobe had charged me the exact payment for the service I was asking about.
As some weeks had gone by I resolved to contact my bank, but the birth of my Daughter in late October meant I forgot to do so. My mistake, I know, but I think understandable. I noticed that in late November another charge was taken from my account (and I checked to see if I could access the apps but I was still being asked to provide a serial number I was never given (or needed if other people are correct on this). I contacted my Bank and asked them to prevent any more charges and also to begin the process of charging back the money for a service I never received. I sent them the correspondence I had with Adobe, in which they said I had never purchased the service, as well as copies of my account to go with the data they had access to. My money was refunded before Christmas, which I was very glad to see. I thought that it would be the end of it for a while and resolved to cancel. However under my account details it still shows I only have a free membership! I cannot cancel something I do not have!
I have now received a letter from my bank indicating Adobe have contested my charge back, and they have supplied documents that show I have signed up for and paid for the year's service. There is no indication of them acknowledging that despite the fact I never denied signing up, they failed to provide the service I paid for! Just that they want the money back!
So now I am in a situation where I cannot cancel and will continue to be charged for something that I still cannot access! I will continue to see if I can fight with the aid of my bank, but its a rather distressing that a company can hold you over a barrel for something you never got, even by their own admission.
I hope that you get a better resolution than I did.

Creative Cloud subscription, "your trial has expired."

I have been a Creative Cloud subscriber for more than a year, yet each time I start up an application I am told, "your trial has expired." Each time for each application it seems I must "click license this software" and then go through the log in process before I go to work.
Why? This is really frustrating!

guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
And here we go again. Except today we are stuck in an endless loop as the validation screen keeps appearing for 20 seconds and then going away.

I can't open my full PAID version of Photoshop CS6 without popup saying my free trial has expired and demanding payment.

I can't open my full PAID version of Photoshop CS6 without popup saying my free trial has expired and demanding payment. No customer support. Live chat will not support it.

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

Can i recover emails deleted from the cloud after reformating my HD

can i recover emails deleted from the cloud after reformating my HD, these are very important emails, after reformatting my hard drive to fix some trouble i was having w/ maverics, these copies were deleted, and my icloud deletes messages more than a month old. help??

Hi,
If you use the iCloud.com login or the Mail App and "fetched" the Mail and deleted that way there is not way to get it back.
You could have archived it or placed it in Folders (created in Mail or on the web Login) and that will have stored them on the IMAP server and they would have been retrievable.
8:16 pm Thursday; March 20, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

My photoshop cs6 trial has expired, I signed up for the creative cloud. The download page says photo

my photoshop cs6 trial has expired, I signed up for the creative cloud. The download page says photoshop is installed however, I can't access photoshop, it still says trial expired. What do I do?

Hi SoldierInkDesign,
After signing nto https://creative.adobe.com with the Adobe ID you used to purchase the subscription try converting the trials to licensed with the process shown here:
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave

Your trial has expired, I have a monthly subscription but photoshop is asking for a key, what gives?

I have a valid monthly subscription to photoshop/Lightroom.
I keep getting this message when launching photoshop cc. Lightroom works fine.
I uninstalled everything via the adobe uninstaller, I ran the adobe cc cleaner and rebooted.
I then reinstalled adobe create cloud and installed both lightroom and photoshop AFTER signing in, they were both installed from the creative cloud menu. It says my programs are both up to date, yet when I launch Photoshop I get the trial has expired page, I click "License this software" sign in with my valid adobe ID email, hit "sign in" and it keeps prompting for a license key. I was NEVER given a license key so what gives?
What is going on.....I'm getting very frustrated with this software, was working fine, have been using it for months now.
OS: Mac OSX 10.9.2
Please help......
Thanks
Ryan

There are no billing issues, I have checked it.
Adobe CC does not require serial number, to install & activate it, please go to www.creative.adobe.com .Download, install & activate it from there.
Please let me know if it is asking for serial number when you are trying to activate the CC.
Do refer to: http://forums.adobe.com/message/6288501
In that case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Regards
Rajshree

Can't access my paid subscription to Cloud. After sign in says trial has expired.

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