Can't access my phone after switched on, can't put password too.

can't do anything after my phone start. Even I can't put password I can't answer call, I can't back up or upgrade phone from my desktop, nothing is working only red button(disconnect button) is working only.....
Please help me about it.

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Kids played with phone. now phone talks says time, says "screen off". I can't put password in to find out what to do. help. if I hit 9 it says 9 wxyz.

kids played with my iphone4. did something. now phone talks - it says "screen off", it says time, it says
"hit twice to get on". I can't get pass word through to get rid of this. How can I put in my password? If I hit 9 - it says 9wxyz

Sounds to me like the VoiceOver Accessibility function got turned on.
This article has step by step instructions on how to turn it off: http://support.apple.com/kb/ht3577
Hope this works for you!

White screen after i entered the wrong ID password too many times

Hi,
I was attempting to sync my blackberry information to my laptop when i was asked for the ID password, I tried a few options but could not remember it at all. When It reached the last attempt the screen said if I entered the wrong pin it would erase all my information. I stopped went to the website and changed my passwords to make sure, then I went back and entered the new password. Immediately the screen turned white and began to erase everything. I pulled the battery immediately and having been frantically searching the Internet for a way to undo this. Please Please Please help.
I have so much on my phone I really need. Especially videos of my baby :-(
Can anyone help me.
Solved!
Go to Solution.

Hi and Welcome to the Community!
Failure of the BBID credentials will never wipe a BB. What actually happened was you incorrectly entered your user-created device-lock password too many times, and it then proceeded with wiping the device, as per the requirements of the security level accepted when enabling that feature. There is no way to stop it.
Sorry.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How can I put password for downloading some information.

Hi
I have created one website with Adob dreamweaver and in some pages I have the title of our published papers and a link to the papers for downloading.
But I don't want to let every body to see them, so I would like to put one password form that ask for password in order to let users to see the papers.
I don't want to connect my web site to a data bases, I just want to put password and then process that password and if it is correct see paper.
I will appreciate, if anyone can help me and tell me how can I do that.
Many thanks.

Hello,
in addition to Murray's hint: do you think about something like that: http://hansgd.de/DWTest/AccBlocked/AccBlocked.php?
If you have to to take account to "normal" security requirements, so the easiest way in my opinion is to ask your provider (so as Murray said) for this possibility. In the side from above I used the provider's (ISP) service. In this case you don't need to struggle by writing the ".htaccess" and ".htpasswd" file of yourself. The advantage is, that the two files are created simultaneously and systemconform from there. (see screenshot > Passwortschutz = Password protection)
You will find this offer, I am sure, at your provider's website.
On the other hand, if you want to try, here a link to a tips and tricks website about ".htaccess": http://corz.org/server/tricks/htaccess.php
Good luck!
Hans-G.

Can't access PIX 501 after switch from dsl to cable

Hi--
I have two small offices and recently switched from dsl to cable internet. the two pix501 f/w units worked fine on dsl, but for the life of me I cannot even access the units now from the inside as I was able to do before when on dsl signal. I know I need to change the configuration from PPPoe to DHCP, but I can't get access to do it.
Any suggestions?
I believe I have 6.2 software, but I'm not sure. The Inside address is 10.8.6.1 now.
thanks--jb

Jorge--
I did have the Pix connected to router, 192 168.1.1 for convenience, so I could still get internet wirelessly without having to do lots of wire unplugging and plugging.
I have since changed to topology of comcast modem connected directly to pix which in turn connects directly to laptop.
In this configuration, laptop pings 10.8.6.1 ok, but pix has no connectivity to comcast.
When laptop connected directly to comcast modem,(ie pix removed) the ipconfig /all from laptop reads the following from comcast:
ip 71.192.7.130
mask 255.255.252.0
DG 72.192.11.1
DHCP server 68 87 71 52
DNS 68 87 71 226 and 68 87 73 242
Response to pix# show route | inc 0.0.0.0 is nothing.
For reference, here is show run
pixMDC# show run
: Saved
PIX Version 6.3(5)
interface ethernet0 auto
interface ethernet1 100full
nameif ethernet0 outside security0
nameif ethernet1 inside security100
enable password PVSASRJovmamnVkD encrypted
passwd PVSASRJovmamnVkD encrypted
hostname pixMDC
domain-name keene.com
fixup protocol dns maximum-length 512
fixup protocol ftp 21
fixup protocol h323 h225 1720
fixup protocol h323 ras 1718-1719
fixup protocol http 80
fixup protocol rsh 514
fixup protocol rtsp 554
fixup protocol sip 5060
fixup protocol sip udp 5060
fixup protocol skinny 2000
fixup protocol smtp 25
fixup protocol sqlnet 1521
fixup protocol tftp 69
names
access-list outside_access_in permit icmp any any echo-reply
access-list outside_access_in permit icmp any any source-quench
access-list outside_access_in permit icmp any any unreachable
access-list outside_access_in permit icmp any any time-exceeded
pager lines 24
mtu outside 1500
mtu inside 1500
ip address outside dhcp setroute
ip address inside 10.8.6.1 255.255.255.0
ip audit info action alarm
ip audit attack action alarm
pdm location 10.0.0.0 255.0.0.0 inside
pdm logging informational 100
pdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 1 10.8.6.0 255.255.255.0 0 0
access-group outside_access_in in interface outside
timeout xlate 0:05:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 rpc 0:10:00 h225 1:00:00
timeout h323 0:05:00 mgcp 0:05:00 sip 0:30:00 sip_media 0:02:00
timeout sip-disconnect 0:02:00 sip-invite 0:03:00
timeout uauth 0:05:00 absolute
aaa-server TACACS+ protocol tacacs+
aaa-server TACACS+ max-failed-attempts 3
aaa-server TACACS+ deadtime 10
aaa-server RADIUS protocol radius
aaa-server RADIUS max-failed-attempts 3
aaa-server RADIUS deadtime 10
aaa-server LOCAL protocol local
http server enable
http 10.0.0.0 255.0.0.0 inside
http 10.8.6.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server community public
no snmp-server enable traps
floodguard enable
telnet 10.8.6.0 255.255.255.0 inside
telnet timeout 5
ssh timeout 5
console timeout 0
dhcpd address 10.8.6.2-10.8.6.33 inside
dhcpd dns 151.203.0.84 151.202.0.84
dhcpd lease 3600
dhcpd ping_timeout 750
dhcpd auto_config outside
vpnclient server 10.8.6.0 10.0.0.0
vpnclient mode client-mode
vpnclient vpngroup fnd password ********
vpnclient username fnd password ********
vpnclient enable
terminal width 80
Cryptochecksum:6ca15e834dc867c6f12b46b2bd28a4a8
: end
pixMDC#
pixMDC#
pixMDC#
pixMDC# ping 71.192.7.130
No route to host 71.192.7.130.
Usage: ping [if_name]
pixMDC#
It appears that the pix is not seeing the comcast dhcp signal and latching onto it.
Thanks,
Jeffrey

HT203808 I can't change the Apple ID on my new phone after switching from my old phone.

I bought a new iPhone 5S and restored my iTunes info from an old backup. I now have an old Apple ID in my new phone when I try to use iCloud. The old Apple ID is defunct so I can't delete the account as I don't have the password. I backed up my old phone again but when I plugged my new phone into the laptop it automatically backed up. How can I restore from the lates backup of the old phone which had the new Apple ID info?

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Accessing saved emails after switching service pro...

Hi,
I'm thinking of changing service provider, i realise i wont be able to keep my openworld email address without paying a fee, but what happens to saved emails that i have put into various folders i have created on the yahoo mail page.
I assume these are stored on their server.
Will I still be able to access them after they close my account
Thanks
Andy

To save all of the folders, you will have to use a mail client that can connect to the IMAP server. This will download all of the folders and the contents, so you can save them.
You old account will revert to a basic webmail account, which can only be accessed via a web browser.
If you want to download your mail, then here is one free option Thunderbird setup
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Text messages are not going to my non apple phone after switch

I Recently upgraded from an iphone4, to an android device. I do not have the iPhone anymore. Now I am unable to receive text messages from my friends and family with iPhones. How do I get my number out of the apple sever so that I can get my texts!?

The following instructions are from Can’t receive text messages on a non-Apple phone
If you don't have access to your iPhone, or if you can't deactivate iMessage from your iPhone, please contact Apple Support. Support for this issue is free.

Lost internet access & printer settings after switched off airport extreme

Hi,
when I switched off my airport extreme I lost internet & printer settings. All other settings are OK. What`s my problem or what do I wrong?

please go to windows section and you need to provide more specific information to your problem.

How to access old files after wiping your computer and putting the files back on via time machine

I had recently wiped my computer because it was running to slow. After doing so i put my backup of my computer back on via time machine. However when i try to acces those files i cant find it in the finder. However it still takes up space on my computer and lists it as other now i cant deete any files to free up space on my computer please help!

Try using disk utility on the hard drive to repair the permissions.

TS2446 Please help me re-enable my apple ID, every time I go to apple support they just tell me how to change the password. The ID was disabled how can you put password. Is that ridiculous?

Anybody please help me to reopen my apple ID, because it was disabled by iTunes Store. The apple support team was not helping. Just help you to reset the I'd password. Since the ID was disabled I can not do anything, enenthough I reseted the password I can not reopen the ID.

http://www.apple.com/support/itunes/contact/

I bought a phone off someone and now i cannot access the phone because it is linked to there account and they are no where to be found. Is there any way i or apple can somehow wipe out the phone?

I just bought a phone off an individual however they did not remove the device from their icloud, find my iphone etc. so i cannot access the phone since i do not have the password and the person is no where to be found. Is there anything I or apple can do to remove it for me and erase and wipe out the phone so i can activate it?

Sorry no, more than likely you bought a stolen phone, especially if you can't contact the seller.
Apple can't do anything to help you wipe or remove.

HT4898 After switching to icloud I can no longer get my mail on my phone. Any solutions?

After switching to icloud I can no longer get my mail on my phone. Anyone else have this problem and manage to solve it?

clapsmc wrote:
...and when I try to update my system preferences, my mac-book pro won't save my new server settings, despite me hitting save...Rather, it defaults to the previous settings, the ones I know need to be updated. So, I keep receiving this message when trying to access e-mail:
The MobileMe IMAP server “mail.mac.com” rejected the password for user...
Please re-enter your password, or cancel.

My BB9810 refuse to load OS7.1 software on my phone after the download has completed. My phone has freezed/stucked since morning. Pls urgent help/assistant needed as I can not access/use my phone for over 24hrs now.

My BB9810 refuse to load OS7.1 software on my phone after the download has completed. My phone has freezed/stucked since morning. Pls urgent help/assistant needed as I can not access/use my phone for over 24hrs now.

Hi there,
Use the method described in the link below to get back up and running:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...
I hope this info helps!
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Why the apple store is so expensive and why the apple users can't access for free after spending huge amount in apple phone ?

Why the apple store is so expensive and why the apple users can't access for free after spending huge amount in apple phone ?

The Apple store is correct. The warranty is not international, and Apple will not accept or return iPhones shipped from a different country. You need to ship the phone to somebody in Hong Kong who can take it in to Apple for repair, or pay a third party repair shop in the Philippines to fix it.

Can't access my phone after switched on, can't put password too.

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