Can't access my program. Get notice trial version has expired
I purchased Adobe Photoshop Elements 12 for school. I recently installed it on my computer on 1/8/14 and registered it 1/13/14. I went to get it in yesterday and I received a notice that my trial version has expired and am unable to get in to photoshop completely. I have the product serial number or license and it is in my profile. I don't recall doing it but I might have downloaded a trial verious last year. If that is the case, I figure that might be causing me all the issues. My question is how do I remove that trial version and begin using my licensed version? Any help is greatly appreciated!!!! I have assignments due and it's hard to get them done when I can't even access my program.
Glad you got it working. But I'm concerned by the 'couldn't get anywhere' statement when you tried to sign in with your Adobe ID. Take a look under your Help menu in the Editor and make sure you have a 'Sign Out' entry followed by your Adobe ID email address. If not then at some point soon you will get a warning that the software needs to be signed in to keep using it. If not a Sign Out, then there should be a Sign In - that you should choose and try again.
Cheers,
Neale
Insanity is hereditary, you get it from your children
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