Can't access my work email and any sms and mms

I have a blackberry storm 2 9550. I have 2 email accounts set up on it, my work email and my home email. I also have an icon for sms and mms messages. They are separate accounts and up until yesterday they were working fine. Now both email account icons show my home emails when depressed. Also the sms and mms icon show my home emails as well. Now if I lightly touch my work email icon, it displays the correct work email address but when I depress it it displays my home email address and home emails. What a glitchy device. I would like to view my work emails which is why I got the blackberry. Can anyone help with this?
Thanks
Norm

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102957)

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