Can't Access Netflix....HELP

03/02
Greetings:
In IL Apple TV was working fine and able to access Netflix with no problems. Presently in FL for the month and don't get the list of programming, especially Netflix. Any help will be appreciated.
Mike

I have a similar problem. After a recent update I cannot access the iTunes Store to resubscribe to Hulu. "Cannot access iTunes Store at this time." Dunno what to do.

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Mary,
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I can't access the HELP of iTunes

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(106114)

AIR Damaged, can't access PS5 Help

I have been trying to access PS5 Help, but all I get is a window saying that this installation of this application (AIR) is damaged. Try re-installing or contacting the publisher... I have unisntalled, re-downloaded, reinstalled repeatedly. Same result. Obviously, PS5 help is no help, since I need AIR to access that.
Here is the LOG file for my AIR installations and uninstalls:
[2011-08-31:14:04:07] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-08-31:14:04:07] Commandline is:
[2011-08-31:14:04:07] Installed runtime (1.1.0.5790) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:05:01] Relaunching with elevation
[2011-08-31:14:05:01] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air8dd9.tmp\adobe air installer.exe -ei
[2011-08-31:14:05:02] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-08-31:14:05:02] Commandline is: -stdio \\.\pipe\AIR_9064_0 -ei
[2011-08-31:14:05:02] Installed runtime (1.1.0.5790) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:05:02] Starting silent runtime update. Updating runtime from version 1.1.0.5790 to version 2.6.0.19140
[2011-08-31:14:05:02] Installing msi at c:\users\finsfe~1\appdata\local\temp\air8dd9.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-08-31:14:05:49] Runtime Installer end with exit code 0
[2011-08-31:14:05:49] Elevated install completed
[2011-08-31:14:06:29] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-08-31:14:06:29] Runtime Installer end with exit code 0
[2011-08-31:14:06:29] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-08-31:14:06:29] Commandline is: -installupdatecheck
[2011-08-31:14:06:29] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:06:30] Performing pingback request
[2011-08-31:14:06:41] Pingback request completed with HTTP status 200
[2011-08-31:14:06:41] Starting runtime background update check
[2011-08-31:14:06:41] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update
[2011-08-31:14:06:41] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-08-31:14:06:54] Unpackaging complete
[2011-08-31:14:06:54] Download success
[2011-08-31:14:06:54] Runtime updated downloaded
[2011-08-31:14:07:00] User has selected immediate install of the update
[2011-08-31:14:07:00] Starting runtime background update installation
[2011-08-31:14:07:00] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
[2011-08-31:14:07:01] Runtime updater successfully launched
[2011-08-31:14:07:01] Runtime Installer end with exit code 0
[2011-08-31:14:07:08] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:07:08] Commandline is: -update
[2011-08-31:14:07:08] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:07:24] Relaunching with elevation
[2011-08-31:14:07:24] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air52cd.tmp\adobe air installer.exe -ei
[2011-08-31:14:07:26] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:07:26] Commandline is: -stdio \\.\pipe\AIR_1036_0 -ei
[2011-08-31:14:07:26] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:07:26] Starting silent runtime update. Updating runtime from version 2.6.0.19140 to version 2.7.1.19610
[2011-08-31:14:07:26] Installing msi at c:\users\finsfe~1\appdata\local\temp\air52cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-31:14:07:42] Application Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:07:42] Commandline is: C:\PROGRA~2\NATION~1\tempAir\CNGViewer.air
[2011-08-31:14:07:42] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:07:45] Unpackaging file:///C:/PROGRA~2/NATION~1/tempAir/CNGViewer.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaFF82.tmp
[2011-08-31:14:07:50] Runtime Installer end with exit code 0
[2011-08-31:14:07:51] Elevated install completed
[2011-08-31:14:08:45] Application signature verified
[2011-08-31:14:08:45] Unpackaging/validation complete
[2011-08-31:14:08:45] No app located for appID 'com.nationalgeographic.products.cng120' and pubID '68B1CC4249876152EBE333BD4B7514ADB4D94062.1'
[2011-08-31:14:08:58] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla1AC0.tmp
[2011-08-31:14:09:39] Native installation package creation succeeded
[2011-08-31:14:09:39] Starting app installation to C:\Program Files (x86)\National Geographic. Installing app com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1 version 1.65 build 1250 using the source file at file:///C:/PROGRA~2/NATION~1/tempAir/CNGViewer.air
[2011-08-31:14:09:40] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla1AC0.tmp\setup.msi with guid {8CDC3464-F0E5-A484-4FB8-886CC6CA6E2B}
[2011-08-31:14:10:48] Launching subprocess with commandline C:\Program Files (x86)\National Geographic\The Complete National Geographic\The Complete National Geographic.exe
[2011-08-31:14:11:01] Application Installer end with exit code 0
[2011-08-31:14:11:13] Runtime Installer end with exit code 0
[2011-08-31:14:11:20] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-08-31:14:11:21] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:11:21] Commandline is: -updatecheck
[2011-08-31:14:11:21] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:11:21] Performing pingback request
[2011-08-31:14:11:21] Failure during pingback request: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
[2011-08-31:14:11:21] Runtime Installer end with exit code 0
[2011-08-31:14:16:22] Application Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:16:22] Commandline is: -playerVersion=10,3,183,5 -sandboxType=application -fromUserEvent=true -- -launch com.nationalgeographic.products.cng120 68B1CC4249876152EBE333BD4B7514ADB4D94062.1
[2011-08-31:14:16:22] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:16:23] Launching subprocess with commandline C:\Program Files (x86)\National Geographic\The Complete National Geographic\The Complete National Geographic.exe
[2011-08-31:14:16:24] Application Installer end with exit code 0
[2011-08-31:14:16:54] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-08-31:14:16:54] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-08-31:14:16:54] Commandline is: -updatecheck
[2011-08-31:14:16:54] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-08-31:14:16:55] Performing pingback request
[2011-08-31:14:16:56] Pingback request completed with HTTP status 200
[2011-08-31:14:16:56] Starting runtime background update check
[2011-08-31:14:16:56] Clearing unused background update directory
[2011-08-31:14:16:56] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
[2011-08-31:14:16:56] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-08-31:14:16:57] Runtime update not available
[2011-08-31:14:16:57] Unpackaging cancelled
[2011-08-31:14:16:57] Runtime Installer end with exit code 0
[2011-10-25:18:15:59] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-10-25:18:15:59] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-10-25:18:15:59] Commandline is: -updatecheck
[2011-10-25:18:15:59] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-25:18:16:00] Performing pingback request
[2011-10-25:18:16:00] Starting runtime background update check
[2011-10-25:18:16:00] Clearing unused background update directory
[2011-10-25:18:16:00] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
[2011-10-25:18:16:00] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-10-25:18:16:15] Unpackaging complete
[2011-10-25:18:16:16] Download success
[2011-10-25:18:16:16] Runtime updated downloaded
[2011-10-25:18:16:24] User had deferred installing the update
[2011-10-25:18:16:24] Runtime Installer end with exit code 0
[2011-10-26:13:28:48] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
[2011-10-26:13:28:49] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-10-26:13:28:49] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
[2011-10-26:13:28:49] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-26:13:28:49] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
[2011-10-26:13:28:49] Starting runtime background update installation
[2011-10-26:13:28:49] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
[2011-10-26:13:28:49] Runtime updater successfully launched
[2011-10-26:13:28:49] Runtime Installer end with exit code 0
[2011-10-26:13:28:55] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-10-26:13:28:55] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
[2011-10-26:13:28:55] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-26:13:28:55] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
[2011-10-26:13:29:23] Relaunching with elevation
[2011-10-26:13:29:23] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air37c6.tmp\adobe air installer.exe -ei
[2011-10-26:13:29:28] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-10-26:13:29:28] Commandline is: -stdio \\.\pipe\AIR_7020_0 -ei
[2011-10-26:13:29:28] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-26:13:29:28] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.0.0.4080
[2011-10-26:13:29:29] Installing msi at c:\users\finsfe~1\appdata\local\temp\air37c6.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
[2011-10-26:13:29:49] Runtime Installer end with exit code 0
[2011-10-26:13:29:49] Elevated install completed
[2011-10-26:13:30:01] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
[2011-10-26:13:30:01] Runtime Installer end with exit code 0
[2011-10-26:13:30:32] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-10-26:13:30:33] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-10-26:13:30:33] Commandline is: -updatecheck
[2011-10-26:13:30:33] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-10-26:13:30:33] Performing pingback request
[2011-10-26:13:30:33] Starting runtime background update check
[2011-10-26:13:30:33] Clearing unused background update directory
[2011-10-26:13:30:33] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2011-10-26:13:30:33] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-10-26:13:30:40] Runtime update not available
[2011-10-26:13:30:40] Unpackaging cancelled
[2011-10-26:13:30:40] Runtime Installer end with exit code 0
[2011-11-29:21:35:25] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-11-29:21:35:25] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-11-29:21:35:25] Commandline is: -updatecheck
[2011-11-29:21:35:25] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-29:21:35:26] Performing pingback request
[2011-11-29:21:35:26] Starting runtime background update check
[2011-11-29:21:35:26] Clearing unused background update directory
[2011-11-29:21:35:27] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2011-11-29:21:35:27] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-29:21:35:37] Unpackaging complete
[2011-11-29:21:35:37] Download success
[2011-11-29:21:35:37] Runtime updated downloaded
[2011-11-29:21:42:23] User had deferred installing the update
[2011-11-29:21:42:23] Runtime Installer end with exit code 0
[2011-12-06:13:51:02] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-12-06:13:51:02] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-12-06:13:51:02] Commandline is: -updatecheck
[2011-12-06:13:51:02] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-12-06:13:51:03] Performing pingback request
[2011-12-06:13:51:04] Pingback request completed with HTTP status 200
[2011-12-06:13:51:04] Starting runtime background update check
[2011-12-06:13:51:04] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2011-12-06:13:51:04] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-06:13:51:06] Unpackaging complete
[2011-12-06:13:51:06] Download success
[2011-12-06:13:51:06] Runtime updated downloaded
[2011-12-06:13:51:14] User had deferred installing the update
[2011-12-06:13:51:14] Runtime Installer end with exit code 0
[2011-12-13:16:57:40] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2011-12-13:16:57:40] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-12-13:16:57:40] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2011-12-13:16:57:40] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-12-13:16:57:40] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2011-12-13:16:57:41] Starting runtime background update installation
[2011-12-13:16:57:41] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2011-12-13:16:57:42] Runtime updater successfully launched
[2011-12-13:16:57:42] Runtime Installer end with exit code 0
[2011-12-13:16:57:51] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-13:16:57:51] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2011-12-13:16:57:51] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-12-13:16:57:51] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2011-12-13:16:58:00] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe
[2011-12-13:16:58:00] Runtime Installer end with exit code 6
[2011-12-13:16:58:30] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-12-13:16:58:31] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-12-13:16:58:31] Commandline is: -updatecheck
[2011-12-13:16:58:31] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-12-13:16:58:33] Performing pingback request
[2011-12-13:16:58:34] Pingback request completed with HTTP status 200
[2011-12-13:16:58:34] Starting runtime background update check
[2011-12-13:16:58:34] Clearing unused background update directory
[2011-12-13:16:58:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2011-12-13:16:58:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-13:16:58:37] Unpackaging complete
[2011-12-13:16:58:37] Download success
[2011-12-13:16:58:37] Runtime updated downloaded
[2011-12-13:16:58:39] User had deferred installing the update
[2011-12-13:16:58:39] Runtime Installer end with exit code 0
[2012-01-09:00:05:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:05:57] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2012-01-09:00:05:57] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:05:57] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:05:57] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:05:58] Starting runtime background update installation
[2012-01-09:00:05:58] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:05:58] Runtime updater successfully launched
[2012-01-09:00:05:58] Runtime Installer end with exit code 0
[2012-01-09:00:06:04] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:06:04] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:06:04] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:06:04] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:06:16] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:06:16] Runtime Installer end with exit code 6
[2012-01-09:00:06:46] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-01-09:00:06:46] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2012-01-09:00:06:46] Commandline is: -updatecheck
[2012-01-09:00:06:46] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:06:47] Performing pingback request
[2012-01-09:00:06:48] Pingback request completed with HTTP status 200
[2012-01-09:00:06:48] Starting runtime background update check
[2012-01-09:00:06:48] Clearing unused background update directory
[2012-01-09:00:06:49] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update
[2012-01-09:00:06:49] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-01-09:00:06:59] Unpackaging complete
[2012-01-09:00:06:59] Download success
[2012-01-09:00:06:59] Runtime updated downloaded
[2012-01-09:00:07:11] User had deferred installing the update
[2012-01-09:00:07:11] Runtime Installer end with exit code 0
[2012-01-09:00:42:32] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:42:32] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2012-01-09:00:42:32] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:42:32] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:42:32] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:42:33] Starting runtime background update installation
[2012-01-09:00:42:33] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:42:34] Runtime updater successfully launched
[2012-01-09:00:42:34] Runtime Installer end with exit code 0
[2012-01-09:00:42:41] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:42:41] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"
[2012-01-09:00:42:41] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:42:41] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:42:46] Relaunching with elevation
[2012-01-09:00:42:46] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\airc993.tmp\adobe air installer.exe -ei
[2012-01-09:00:42:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:42:50] Commandline is: -stdio \\.\pipe\AIR_7572_0 -ei
[2012-01-09:00:42:50] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:42:50] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880
[2012-01-09:00:42:50] Installing msi at c:\users\finsfe~1\appdata\local\temp\airc993.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-09:00:43:11] Runtime Installer end with exit code 0
[2012-01-09:00:43:12] Elevated install completed
[2012-01-09:00:43:24] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:43:24] Runtime Installer end with exit code 0
[2012-01-09:00:43:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:43:36] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe" "C:\Users\FinsFeathers\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Loc al Store\#ApplicationUpdater\update.air" 3.5.0
[2012-01-09:00:43:36] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:43:40] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:43:40] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaCDE7.tmp
[2012-01-09:00:43:47] Application signature verified
[2012-01-09:00:43:47] Unpackaging/validation complete
[2012-01-09:00:43:47] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp
[2012-01-09:00:43:49] Native installation package creation succeeded
[2012-01-09:00:43:49] Starting app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.0.0.400 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air
[2012-01-09:00:43:50] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp\setup.msi with guid {5576D3C1-35DB-0CF0-5503-35B15486F2B5}
[2012-01-09:00:43:54] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-01-09:00:43:54] Rolling back install of C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp\setup.msi
[2012-01-09:00:43:54] Rollback complete
[2012-01-09:00:43:54] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-01-09:00:43:54] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.0
[2012-01-09:00:43:54] Relaunching with elevation
[2012-01-09:00:43:59] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:43:59] Commandline is: -stdio \\.\pipe\AIR_7352_0 -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.0
[2012-01-09:00:43:59] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:43:59] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:44:00] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\fla1A23.tmp
[2012-01-09:00:44:01] Application signature verified
[2012-01-09:00:44:01] Unpackaging/validation complete
[2012-01-09:00:44:01] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla1F61.tmp
[2012-01-09:00:44:03] Native installation package creation succeeded
[2012-01-09:00:44:03] Starting silent app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.0.0.400 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air
[2012-01-09:00:44:03] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla1F61.tmp\setup.msi with guid {5576D3C1-35DB-0CF0-5503-35B15486F2B5}
[2012-01-09:00:44:14] Application Installer end with exit code 0
[2012-01-09:00:44:14] Elevated install completed
[2012-01-09:00:44:14] Launching subprocess with commandline c:\program files (x86)\adobe\Adobe Help\Adobe Help.exe
[2012-01-09:00:44:17] Application Installer end with exit code 0
[2012-01-09:00:44:26] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:44:26] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe" "C:\Users\FinsFeathers\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Loc al Store\#ApplicationUpdater\update.air" 3.5.23
[2012-01-09:00:44:26] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:44:26] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:44:27] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\fla82F3.tmp
[2012-01-09:00:44:30] Application signature verified
[2012-01-09:00:44:30] Unpackaging/validation complete
[2012-01-09:00:44:30] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp
[2012-01-09:00:44:35] Native installation package creation succeeded
[2012-01-09:00:44:35] Starting app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air
[2012-01-09:00:44:35] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
[2012-01-09:00:44:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-01-09:00:44:37] Rolling back install of C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp\setup.msi
[2012-01-09:00:44:37] Rollback complete
[2012-01-09:00:44:37] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-01-09:00:44:37] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.23
[2012-01-09:00:44:37] Relaunching with elevation
[2012-01-09:00:44:43] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:44:43] Commandline is: -stdio \\.\pipe\AIR_7812_0 -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.23
[2012-01-09:00:44:43] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:44:43] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe
[2012-01-09:00:44:44] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaC5BD.tmp
[2012-01-09:00:44:47] Application signature verified
[2012-01-09:00:44:47] Unpackaging/validation complete
[2012-01-09:00:44:47] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\flaD22C.tmp
[2012-01-09:00:44:53] Native installation package creation succeeded
[2012-01-09:00:44:53] Starting silent app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air
[2012-01-09:00:44:53] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\flaD22C.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
[2012-01-09:00:45:04] Application Installer end with exit code 0
[2012-01-09:00:45:04] Elevated install completed
[2012-01-09:00:45:04] Launching subprocess with commandline c:\program files (x86)\adobe\Adobe Help\Adobe Help.exe
[2012-01-09:00:45:06] Application Installer end with exit code 0
[2012-01-09:00:45:35] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-01-09:00:45:35] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-09:00:45:35] Commandline is: -updatecheck
[2012-01-09:00:45:35] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-09:00:45:36] Performing pingback request
[2012-01-09:00:45:39] Pingback request completed with HTTP status 200
[2012-01-09:00:45:39] Starting runtime background update check
[2012-01-09:00:45:39] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2012-01-09:00:45:39] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-01-09:00:45:40] Runtime update not available
[2012-01-09:00:45:40] Unpackaging cancelled
[2012-01-09:00:45:40] Runtime Installer end with exit code 0
[2012-01-16:13:29:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:29:40] Commandline is:
[2012-01-16:13:29:40] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:29:46] Relaunching with elevation
[2012-01-16:13:29:46] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air1aea.tmp\adobe air installer.exe -ei
[2012-01-16:13:29:49] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:29:49] Commandline is: -stdio \\.\pipe\AIR_4320_0 -ei
[2012-01-16:13:29:49] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:29:49] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880
[2012-01-16:13:29:50] Installing msi at c:\users\finsfe~1\appdata\local\temp\air1aea.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-16:13:30:02] Runtime Installer end with exit code 0
[2012-01-16:13:30:02] Elevated install completed
[2012-01-16:13:30:08] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2012-01-16:13:30:08] Runtime Installer end with exit code 0
[2012-01-16:13:30:08] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:30:08] Commandline is: -installupdatecheck
[2012-01-16:13:30:08] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:30:09] Performing pingback request
[2012-01-16:13:30:09] Pingback request completed with HTTP status 200
[2012-01-16:13:30:09] Starting runtime background update check
[2012-01-16:13:30:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2012-01-16:13:30:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-01-16:13:30:09] Runtime update not available
[2012-01-16:13:30:09] Unpackaging cancelled
[2012-01-16:13:30:09] Runtime Installer end with exit code 0
[2012-01-16:13:36:36] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:36:36] Commandline is: -arp:uninstall
[2012-01-16:13:36:36] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:36:51] Relaunching with elevation
[2012-01-16:13:36:51] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2012-01-16:13:36:51] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:36:51] Commandline is: -stdio \\.\pipe\AIR_6112_0 -eu
[2012-01-16:13:36:51] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:36:51] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2012-01-16:13:36:52] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-16:13:36:54] Runtime Installer end with exit code 0
[2012-01-16:13:36:54] Elevated install completed
[2012-01-16:13:36:54] Runtime Installer end with exit code 0
[2012-01-16:13:37:46] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:37:46] Commandline is:
[2012-01-16:13:37:46] No installed runtime detected
[2012-01-16:13:37:51] Relaunching with elevation
[2012-01-16:13:37:51] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air8639.tmp\adobe air installer.exe -ei
[2012-01-16:13:37:54] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:37:54] Commandline is: -stdio \\.\pipe\AIR_3664_0 -ei
[2012-01-16:13:37:54] No installed runtime detected
[2012-01-16:13:37:55] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2012-01-16:13:37:55] Installing msi at c:\users\finsfe~1\appdata\local\temp\air8639.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-16:13:37:59] Runtime Installer end with exit code 0
[2012-01-16:13:37:59] Elevated install completed
[2012-01-16:13:38:03] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2012-01-16:13:38:03] Runtime Installer end with exit code 0
[2012-01-16:13:38:03] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-16:13:38:03] Commandline is: -installupdatecheck
[2012-01-16:13:38:03] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-01-16:13:38:04] Performing pingback request
[2012-01-16:13:38:25] Failure during pingback request: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
[2012-01-16:13:38:25] Runtime Installer end with exit code 0
It appears several other people have encountered similar issues recently, and there has been no response. Very unhelpful help, Adobe!
gc

It is not clear whether you are a user of PS5 (whatever that is) who is having trouble installing their product help or a technical author who has produced the help and is having trouble getting the help to work prior to distributing it.
From what I can make of the logs, it looks like you are a user of PS5 and it is they who you should contact. This forum is for people who are producing the help.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Can't access CS3 help

When I hit F1 or go to Help|Photoshop Help I get a dialog - "Could not find the Adobe help application" and suggestion to reinstall. I reinstalled and still can't access it. I also deleted the preferences and tried - still no luck.
Any thoughts on this one?
Thanks.

Although I have installed Adobe Photoshop cs2 successfully, I still received this following error message when opening this programme, i.e
Photoshop.exe - Unable to locate component.
This application has failed to start because RST23.dll was not found.
Please assist to resolve.
Thanks

Can't access Netflix

Two days ago I was unable to access Netflix on my Apple TV. The app kept asking me to login with my Netflix membershop info. I called Netflix and they suggested it is an Apple TV problem. Anyone else having difficulties?

Are you trying to do an initial set up on a new Apple TV unit? I had the same thing on my screen. After hours of trying different things, and reading so many ideas on this site, here's what solved this for me:
On Apple TV: Settings / General / Network/ WIFI, and change the wifi from your home network, to another one (I used a personal hotspot on my mobile) & this worked immediately. Once it accepts the wifi pass word and says you're connected (or something similar) use the Menu button on remote, to go back (repeatedly) until you arrive at the screen of multiple apps and options including Netflix. Then, go back into settings and change your wifi back to your home wifi network. It worked for me and I am now (finally) enjoying Netflix on my TV Sorry if this sounds confusing, hope this helps!

Can't access Netflix on Apple TV

Cannot access Netflix on my Apple TV

I had similar problem along with HBOGO also not working and I restored my ATV and now everything works. Sometimes even pulling the plug for 10-20 seconds will "reboot" the ATV. Hope this helps!

Can't access netflix account

Can no longer access Netflix on apple tv after updating software

I wonder how long it will take Apple to address this? Don't they beta test this stuff before putting out updates? Very frustrating!!!!!!!!!

Tools greyed out, can only access T- HELP

I am a new user. Have created a document, but when i reopened it today all the tools were greyed out and I can only access the Text tool.
What do I do?

Try this....

Firefox says that my profile is missing or inaccessible. I have gone through every step provided in other troubleshooting forums yet I still can't access. Help.

I have done ample research trying to fix this issue. Including deleting the profile folder in the Mozilla support file, uninstalling and reinstalling, and restarting the computer. None of this advice has helped in any way and I still receive the same "profile is missing or inaccessible." Is there anything beyond this that I can do?

If you still get the "profile is missing or inaccessible" error message then this means that Firefox still finds a profiles.ini file that points to a non-existing profile folder.
You can create a new profile with the Profile Manager if you can't locate this profiles.ini file.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I keep getting a pop up with Original files can not be found. I just updated my iMac to Lion and I have over 10,000 songs I can not access. Help!

This morning when I went to access my iTunes library I got a message that "Original Files can not be found" and would I like to locate them and others. Of course I clicked "yes" but that did not solve the problem. Why did this happen over night and what is the easiest way for me to retrive 10,000 songs. This is not a good thing!!!

Hi wcb82,
If you keep getting these messages, you may need to delete the subscription to that calendar. You may find the following article useful:
Cal 5.x: Delete a calendar or reminder list
http://support.apple.com/kb/PH4720
Regards,
- Brenden

Can not access itunes help

Whenever I click on the Itunes Help, all I get is a blank screen and the Itunes logo.
This happened before and after the update. What should I do?

I also recently updated my Iphone to ios 6, And Some of my artwork is missing from my iphone. They r there on my Itunes but don't sync. Can you help me?

I can't access Pages Help.

When I click on the Help button on the Pages toolbar. the Help box comes up blank, a Safari window opens up and I get the following error message:
Not Found
The requested URL /pageshelpr5/English/PagesHelp.html was not found on this server.
Apache/2.2.3 (Oracle) Server at help.apple.com Port 80
Can anyone help me solve this issue?
Thanks
Peter

It sounds like it is trying to locate a missing local directory.
I experimented on my Mac by disconnecting the Internet, and it still found Help. So either it is a file on my hard drive or it has cached the files because I have regularly looked it up to answer forum questions.
Peter

Can't access Mail Help

looking for help on a number of issues and trying to find some by searching, of all things, the help file...each time I try, whether typing a pertinent term or clicking on one of the links offerecd on the mail help home screen, it consistently says, in effect, "try a different spelling:
ideas?
i'm trying to figure out why multiple emails have been downloaded a second time, and how to actually delete accounts I already deleted a long time ago. the reason I know they still exist, is that connection doctor keeps looking for them every time I run it

Had to change security settings.

Can't Access Netflix....HELP

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