Can't access old backup file on iCloud

When I bought my new iPhone (5s), I did a backup of my old one (iPhone 4). I did the restore and only some of my data came over, including only a fraction of my photos. Now, when I check my space on the cloud, the old iPhone backup is there and it is huge! How can I access this data and manage it? I only have an iPhone and iPad, no PC. The only option I can find through my phone or iPad is to keep or delete the whole mass, but it doesn't show me what's actually there.

You can see any of the content of the backup without restoring it to your device, and as you indicated, the only option in settings is to delete it.  It should contain your camera roll photos, which are included by default.  If they didn't restore, about all you can do is try restoring the backup again.

Similar Messages

  • HT4847 How can I delete old backups on my iCloud so that I can just backup my latest things?

    How can i delete old backups on my iCloud so that I can jsut backup what is on my device now, and not from a year ago

    Welcome to the Apple Support Communities
    All backups made on iCloud overwrite the old one, so you have only the latest backup with your most recent files. If you have a backup of an old device, open Settings > iCloud > Storage and Backup > Manage Storage, select the backup and delete that backup

  • Can you remove Old Backup files from Time Machine sooner?

    So I'm aware that the default settings state that Time Machine will start to delete old backup files from your saved destination once that destination starts to approach full storage capacity. But what if you are not looking to fill up most of your storage capacity with Time Machine backups? Is there a way where you can cut the delete threshold in half and have Time Machine delete old backup files sooner rather than later?

    See Pondini's TM FAQs, for starters.

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    How can we view and delete backup files on icloud?

    You can do that e.g. on your iOS device in "Settings > iCloud > Storage & Backup > Manage Storage"
    or on your Mac: System Preferences > iCloud > Manage... .

  • Can't access old backups, but are still there!

    So i tried today to access some old backups, and lo and behold, when i open time machine, the only ones i could get to were the ones from today. I looked in sys.prefs. and it said that the oldest backup i had was, in fact what it should be, but i can't access anything older than today! How can I access my older archives?

    Confirm that an entirely new backup has not been created. If only one backup folder exists, perhaps the Time Machine interface view is slow in bringing up previous backups to view.

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    Mount the sparsebundle in finder and actually check through the backup dates and see if they are empty..
    If so this is what Mavericks did when you started using it .. it has this nasty habit of deleting everything in the old backup until you installed Mavericks.. like at that point you began living.. and all earlier times don't exist.

  • Can't access old backups after reinstalling Lion and restoring with Migration Assistant

    Scenario: App Store developed a random, repetitive, failure to update certain apps.  After trying two different solutions which only worked for a couple of weeks (including archive uninstall)  Apple Support and I decided to go the full hog and do a full Lion reinstall.  Did a full final backup with TM and proceded to reinstall from the recovery partition.  All went well.  I gave my new account the same name as my old original one (and this might be the root of the glitch I will describe).  When Lion was working again I used Migration Assistant to recover all the users, applications, and information. 
    As my new main account and my old one (coming from Mig Assist) had the same name, MigAssist asked if I wanted to merge them.  I said "yes".  All fine.  Everything was apparently there.
    Later that day I tried to access my bank and discovered that my 1Password db was an old version.  I went to TM to retrieve the one from my pre-reinstall backup.  As I had mapped my mac back to the sparsebunddle file in TC it seemed I had access to all my files going back 1.5 years.  It showed my oldest backup as Sep 2010 and 700 gb used.  All seemed normal. 
    Unfortunately, the purple bars before the moment of reinstall are all faded and I can't retrieve any information from them. Nothing before that moment is available, not from the Finder or from withing any other application.
    My new merged main user appears as "carlos 1"  when it should have been just "carlos".
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    Carlos. wrote:
    As my new main account and my old one (coming from Mig Assist) had the same name, MigAssist asked if I wanted to merge them.
    No, there is no "merge" option:
    You can rename or replace, not merge.
    Unfortunately, the purple bars before the moment of reinstall are all faded and I can't retrieve any information from them. Nothing before that moment is available, not from the Finder or from withing any other application.
    My new merged main user appears as "carlos 1"  when it should have been just "carlos".
    You have two separate accounts now. 
    See Problems after using Migration Assistant for an explanation of what's happened (the blue and pink boxes) and a possible fix in the tan box -- but that won't work if you've done any backups since using Migration Assistant.
    If you have done backups, your best bet is to do a full system restore, selecting the last backup from before you did the Migration.  See Time Machine - Frequently Asked Question #14.

  • Can I access my backup files using finder?

    When I tried to open some files inside the time capsule appear this message:
    The alias “Documents” can’t be opened because the original item can’t be found.
    Someone know if its possible and how to open this file? I didnt lose any file, I just want to open using Time Capsule.
    Thanks

    Do you mean Time Machine.. ??
    TIme machine backups have to be restored correctly.. you cannot open them.
    Read the info in Pondini.. Q14-17.
    http://pondini.org/TM/FAQ.html
    If you want to directly open files from a TC then you need to copy them there from finder.. but you must be careful as the TC is a backup device and not a file store.

  • Can I access my backup files inside the airport using finder?

    When I tried to open some files inside the airport extreme appear this message:
    The alias “Documents” can’t be opened because the original item can’t be found.
    Someone know how to open this file? I didnt lose any file, I just want to open using AirPort.
    Thanks

    It's recommended NOT to use your AirPort Extreme for backups Mainly because the Time Machine software was not deigned to work with the AirPort Extreme and the Extreme wasn't designed to work with Time Machine. That's why Apple has the Time Capsule, for wireless backups.
    Try connecting your hard drive directly to your computer.

  • I restored some files last night and now I can't access my backup and it's full.

    Last night I was restoring some image files and everything appear to have gone as planned. The images were back and the time capsule continued to backup my system as before. I got up today and I keep getting a message that my backup is full and I also can't access my backup files. I'm not sure what went wrong. I am running snow leopard and have VMware to run win 7 as well. Any help would be greatly appreciated.

    Some questions:
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    2) What specifically happens when you try to access your backup files?
    3) If you mount your Time Capsule's internal drive (presuming that's where Time Machine is writing its data), how much free space does it have?
    By the way, as your problem seems to be specific to Time Machine and not to Time Capsule, I'd post future questions of this nature to the discussion section for your version of OS X.

  • I sold my iPad but want to access my backup files notes?

    How can I access my backup file saved to my mac or icloud without my ipad as I have sold it. The backup is saved and I have the password on the backup. Any help would be appreciated

    Maybe one of these...
    http://www.icopybot.com/itunes-backup-manager.htm
    http://supercrazyawesome.com/
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  • My computer was formatted but I need to access my old content on my itunes backups. Is there any way I can acquire these iTunes backup files ever again?

    My computer was formatted but I need to access my old content on my itunes backups. Is there any way I can acquire these iTunes backup files ever again?
    I tried recovery software but had no luck!

    You reformatted the drive in your computer. The backup files you want to access were overwritten when you re-formatted the drive. They are gone. There may be data recovery services that can get them back. Search google if you want. This has absolutely nothing to do with using an iPhone at this point. You deleted files on your computer...

  • I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?

    I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?

    Welcome to the Apple community.
    You cannot download a backup from iCloud, the only way to access it is to restore to the backup with your new phone, which you should have done when you first connected it. If you restore now, you will lose all the new information you have added to your new phone.

  • HT5262 I can see my old backups in icloud why can I not restore them to my phone they do not appear as an option when I click on restore

    I can see my old backups in icloud why can I not restore them to my phone they do not appear as an option when I click on restore

    Hi, Samanthacarol.
    If you are able to see the backup file in iCloud but unable to restore from the backup, then the article below will explain the solution. 
    iOS: Unable to restore from backup of a newer device
    http://support.apple.com/kb/TS3682
    Cheers,
    Jason H. 

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