Can't access one of two land-line accounts

For at least 20 years we have had two land lines in our residence.  When we got "Triple Play" Fios in 2005 the package was attached to line 2 for billing purposes.  But within Verizon the linkage between accounts for the two lines is about non-existent. 
When I log in to billing for either line, I also have the choice of changing to the other account's billing---no problem.  Now I want to upgrade one of my set-top boxes.  So I login to MyVerizon as usual and it gives me all the information for line 1.  And it asks me to sign up for internet and TV services.  I already have those services, but MyVerizon doesn't seem to know it.  So I look around for the same "change account" link I found in the billing area, but there isn't any.  So I have no way to change any of my TV and internet services because I cannot access the account for line 2, to which these services are attached. 
It apparently never occurred to Verizon that there might be a household somewhere that would actually have more than one land line. 

Actually, right now I'm on the telephone with an extremely helpful Verizon representative who is not only fulfilling my request but also rearranging my service.  I will have not only increased service but also a lower bill.
Therefore, it is not necessary that I be contacted further.

Similar Messages

  • Can't access one tab in iTunes U account

    We have an instructor who is using iTunes U to have students submit files in several different categories. Her site has tabs for each category, and as of yesterday evening, no one can access one of the tabs. Clicking on it produces the "Could not complete the iTunes Store request. The store may be busy." message. I found an old discussion (https://discussions.apple.com/thread/2026539?start=0&tstart=0) that makes me think a student may have uploaded a file that is causing the problem, but as I can't access the tab, I can't see what's been uploaded. Our iTunes U admin is in training all day, but she did indicate that when she checked last night, she could see all of the files for the tab in the Upload/Manage area, but she can't tell which file might be causing the problem.
    Does anyone have a suggestion for what might be causing this behavior, or what we can try to do to fix it?
    Thanks!

    When you select the Apps tab for your iPad sync preferences, nothing is available below even the option to select Sync Apps?
    Was this available before and this is a recent change? It must have been available before if you have Sync Apps selected under the Apps tab for your iPad sync preferences which is the only place where you can select Sync Apps for your iPad sync preferences.
    Do you have Restrictions enabled on your iPad and if so, is installing apps selected as a restriction?

  • I can not access one of my Apple ID accounts it is an older one and it uses and old email that has been deleted

    I can not access my apple id account. I was set up by an old email that is not in use anymore. How can I get reset that apple ID.

    Click here and ask the iTunes Store staff for assistance.
    (109002)

  • Can you access and store two itunes libraries on one computer?

    can you access and store two itunes libraries on one computer?

    Welcome to the Apple Community.
    Yes but you may run into issues if you want them both to run iTunes Match or automatic downloads.

  • I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?

    I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?

    Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
    And no, accounts can't be merged nor content transferred between accounts.

  • Can't access one user on mac....one user is OK although it runs very slow..lots of beach ball action...tried using shift to access user and no use...I ran a disk check from good user and it checks out OK...what do I need to do

    I cannot access one of two users on my mac..i have tried using the shift key but no luck...the one user that I can access runs very slowly, I get a lot of beach balls from **** action...also the message "unapproved caller" keeps popping up...I ran disk check from good user and it shows OK...Disk usage shows ~267gb used out of 360gb disk

    Spinning Beach Ball
    Spinning Beach ball (2)
    Spinning Beach ball (3)
    Spinning Beach ball (4)

  • Can only access one web site

    I can only access one web site . www.cisco.com. I am connected to the internet via a lynksys DSL Router, I am using dhcp and NAT from the Lynksys note:works fine for 3 other windows based pc's.
    when I try to connect to any other site the page Hangs during load and neve displays.
    I can ping all of the web sites that do not come up
    I am using a SunBlade 100 and did a new install. I tried the install with webstart and had the same result during the install. again I can only open sucessfully www.cisco.com.

    Hello!
    I am getting this error, but the above fix does not solve the issue, however I do know what has caused it.
    I have an edmx file in a WCF webservice which feeds a silverlight app.  The edmx is quite complex and a bit fragile, but was working fine up until I introduced our Industry Codes view into the model.  The view is basically { ID, ParentID, Name, ... }.  In my model I have created an association to itself which describes Children(*)/Parent(0/1) so I have a nice and tidy hierarchical structure.  The edmx and the service build without any errors - hurrah!  However, when I update the service reference I then get the below error (and a whole load of others as none of the webservice objects exist anymore):
    Error 21 Custom tool error: Failed to generate code for the service reference 'WCF_ContactAdmin'.  Please check other error and warning messages for details. X:\2008-054 ContactAdmin_Silverlight\Contact2_Admin_Silverlight\Service References\WCF_ContactAdmin\Reference.svcmap 1 1 Contact2_Admin_Silverlight
    When I try the fix mentioned in the link above this error disappears, but then so do all the objects in the datamodel, so I cannot continue from there.
    Having the hierarchical data objects defined in the EDM will make like so much easier in future, any help will be greatly appreciated, thank you!!
    Tim
    Web Developer at Terrapinn

  • HT1206 Can I use one iPod Touch with 2 accounts and download from both accounts?

    Can I use one iPod Touch with 2 accounts? Can I download onto the one iPod from each account?

    I havent seen anything confirming this but I suspect not. that would require you keep logging in and out of the two accounts since you can only sign in to one at once. In iTunes on your computer if you log into another iTunes account you can't log into another one for 90 days. As I say I've seen nothing confirming this on a mobile device, but I suspect it will be the same.

  • I've followed all the instructions to the letter but still can't access the signatures in my Mail account. Any ideas?

    I've followed all the instructions to the letter but still can't access the signatures in my Mail account. Any ideas?

    Hello,
    In Mail Preferences>Signatures, what shows for All Sigs, And the ones assigned to a particular account?
    Then in Compose a new Mail, what shows for Sig choices?

  • TS4002 I bought iPad and I can not access, A message appears asking me account and password when i return to the person who I purchased it from him, he told me that he forgot the account and password I want a solution to the problem, because in this way I

    I bought iPad and I can not access, A message appears asking me account and password when i return to the person who I purchased it from him, he told me that he forgot the account and password
    I want a solution to the problem, because in this way I will not benefit from the iPad

    There is no solution.  You have to provide the ID and password.  There is no way around it.  If the person you bought it from can't provide it, return it and get your money back.

  • HT204053 We both use the same iPad my father and I as of today, because I am using it too from now on, but each time the ID & Password pops up it ask for his, how can I access mine, so it's my account and financials being used. Thanks to any of those gift

    We both use the same iPad my father and I as of today, as is letting me use it too from now on (sweet! ), I do not want to make a mistake and accidently use my father's ID & passwords (dohh ), but each time the ID & Password pops up it ask for his (???), how can I access mine, so it's my account and financials being used. Thanks to any of those gifted with this knowlegde... AMAKANGAROO

    In order to reliably save the info and be able to restore at a later date, you would need to use his AppleID.
    Switch to it on iTunes, back the iPad up and confirm the backup exists (Preferences / Devices), then switch to yours, wipe the iPad and start afresh. Will also wipe his apps, as they are tied to the AppleID as well.

  • How can I use music from two different iTunes accounts?

    how can I use music from two different iTunes accounts?

    If you mean iTunes Store accounts, there's really nothing for you to do. Just add the tracks to the iTunes library and play them. Music purchased prior to late-2009 will been to be authorized, though. Pull down Store > Authorize... and type the credentials of the Apple ID used to buy the tracks.
    If you mean something else, please describe in more detail.

  • Hello, I try to sync ICloud with Outlook 2010 on a PC and it work well. When I tried to sync iCloud on a second computer (PC) with Outlook 2010 it didn't work. My question is, can I sync ICloud on two different Outlook account? Thank you.

    Hello, I try to sync ICloud with Outlook 2010 on a PC and it work well. When I tried to sync iCloud on a second computer (PC) with Outlook 2010 it didn't work. My question is, can I sync ICloud on two different Outlook account? Thank you.

    Hi nprguy,
    It sounds like an earlier version of the BlackBerry® Desktop Software installed on your PC may be conflicting with this installation. 
    I would advise uninstalling both versions of the BlackBerry Desktop Software then reinstalling the latest version.
    The following KB articles should provide more information on the issue.
    "The feature you are trying to use is on a network resource that is unavailable" when uninstalling BlackBerry Desktop Manager www.blackberry.com/btsc/KB10220
    "Error 1316" InstallShield error is encountered when uninstalling or upgrading the BlackBerry Desktop Software
    www.blackberry.com/btsc/KB04272
    Thanks.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • HT1711 Can a single computer have two separate iTunes accounts?

    Can a single computer have two separate iTunes accounts?

    Yes
    An account is just a user name and password used to purchases content.

  • Hi, I have a new laptop (Windows 8) and now can't access any part of my itunes account, can anybody help?

    Hi, I have a new laptop (Windows 8) and now can't access any part of my itunes account, can anybody help?

    forgot to add am so un technical too !!! so any help massively grateful !

Maybe you are looking for