Can't Access One Site - Common Threads

I have recently been hit by the unable to access one site problem.
Having read through all the threads, it seems many people are identifying it as a possible DNS issue; however, it seems that almost all of the issues are with people who are hosting their own web servers off-site.
I was hoping this thread could gather information from people who are having/had this issue?
1) Was the inaccessible site self-hosted?
2) Did you have any server changes, etc?
3) Have you solved the issues, how?
Hopefully this gets to the bottom of things.

There is one site that I am aware of that I can not access using my Airport. I have narrowed down the issue to the Airport so far. When I bypass the Airport, the web site connects. Both my Macbook and two PC's can not access this site if I connect via the Airport. I have reset, powered down, booted the modem, worked with Norton and Comcast: still no fix.
I tried changing settings in the utility tool that were suggested on the boards here and still no correction. If anyone has an idea, please post here. Thanks. If I find a correction, I will post here.

Similar Messages

Can't access one site

I'm a web developer and I uploaded changes to a client's site wednesday evening. The client called the next morning to say one of the files had not uploaded, but when I tried to ftp to the site again, my ftp software could not connect to the server. I tried a different ftp app, and it couldn't connect either.
I called both my hosting service and my ISP and everything worked for them. Finally I used my room-mate's PC to upload the files, but when I tried to check them on my iMac, Safari could not find the server. I tried Firefox and IE and they couldn't find the server either. My room-mate's PC can and the client's PC can. I Googled the site and clicked on the links that showed up and Safari could not find the server. I went to associate sites where my client's site is listed and clicked on the links and Safari can't find the server. It's as if this one site has become anathema on my computer.
I reset Safari to no avail. I rebooted my computer and modem, I ran Repair Permissions in Disc Utility.
I can't think of what else to do. Any thoughts?

iBod
I just got off the phone with my Hosting company (thankfully a friend of mine) and I have stumped him, but here's what we know.
I am able to access his server if I type in the numeric IP address and add /~username/
I am receiving email from the server
I can not connect to his server, or any web site on his server, by typing the site url in the address bar, from bookmarks, from Google links.
I cannot ftp to any of my client's sites on his server.
So, he thinks that my computer, for some reason, is not converting the DNS information correctly. I need to know how to find how and why this is happening and how to fix it.

Can only access one web site

I can only access one web site . www.cisco.com. I am connected to the internet via a lynksys DSL Router, I am using dhcp and NAT from the Lynksys note:works fine for 3 other windows based pc's.
when I try to connect to any other site the page Hangs during load and neve displays.
I can ping all of the web sites that do not come up
I am using a SunBlade 100 and did a new install. I tried the install with webstart and had the same result during the install. again I can only open sucessfully www.cisco.com.

Hello!
I am getting this error, but the above fix does not solve the issue, however I do know what has caused it.
I have an edmx file in a WCF webservice which feeds a silverlight app. The edmx is quite complex and a bit fragile, but was working fine up until I introduced our Industry Codes view into the model. The view is basically { ID, ParentID, Name, ... }. In my model I have created an association to itself which describes Children(*)/Parent(0/1) so I have a nice and tidy hierarchical structure. The edmx and the service build without any errors - hurrah! However, when I update the service reference I then get the below error (and a whole load of others as none of the webservice objects exist anymore):
Error 21 Custom tool error: Failed to generate code for the service reference 'WCF_ContactAdmin'. Please check other error and warning messages for details. X:\2008-054 ContactAdmin_Silverlight\Contact2_Admin_Silverlight\Service References\WCF_ContactAdmin\Reference.svcmap 1 1 Contact2_Admin_Silverlight
When I try the fix mentioned in the link above this error disappears, but then so do all the objects in the datamodel, so I cannot continue from there.
Having the hierarchical data objects defined in the EDM will make like so much easier in future, any help will be greatly appreciated, thank you!!
Tim
Web Developer at Terrapinn

Can't Access One Particular Site

OK, I'll admit up front that this question might not really be an airport question (but, then again it might be).
I'm trying to access the website http://www.puzzlepirates.com/ from my folks home, on a wireless network using an airport extreme router. I can't access the site. I can access every other site that I try. I've tried on three different computers (same network), so I don't believe that the problem is related to the computer.
I've contacted two friends who are able to access the site just fine from their computers/internet connections.
I've called my parents ISP (multiple times), one of the people I spoke to, told me that they could access the site, two other told me that they couldn't. One customer service person I spoke to, said it can't be the ISP that is the problem, because they are using a different ISP and they can't access it. All of them pretty much said that it has nothing to do with them.
Is there any chance that the problem is in my parents airport router?
If not, any ideas where to turn in resolving this problem?
Thanks,
Tim Erickson

Hello stpaul_tim. Welcome to the Apple Discussions!
To rule out the AirPort Extreme Base Station (AEBS) as the cause, if you connect your computer directly to your folks's cable modem, can you access this site now?
If so, then the AEBS's DNS settings may be incorrect. By default both of the ISP's DNS servers should be listed on the AirPort Utility's Internet > Internet Connection tab. Check to see if these are the correct ones provided by their ISP. These should also be the same ones your computer would have received when it was directly connected to the modem.
If they are not the correct ones, enter the proper ones, and then, after resetting the AEBS try connecting to that particular website.
If you are still unsuccessful, try using one of the free DNS services, like OpenDNS. Use their DNS server IP addresses instead of the ones provided by the ISP.

Can't access some sites on DSL - Westell 37W or Verizon connection issue?

I've been experiencing a problem with Verizon's DSL service for the last few days. I have a brand new Dell Dimension with Windows XP hooked up a Westell 327W router (hard - wired) and other laptops running both Vista and XP. All of a sudden, all the users on the same network can't access certain sites. I initially uninstalled AVG on my computer thinking that may have something to do with blocking these websites (aa.com, orbitz.com), and then I realized that some of the laptops don't have any anti-virus programs and still have the same problem. The only thing in common is that they run on the same network off of the same router. Which is when I called Verizon, only to hear from them that they don't block websites, and that the problem is something related to the computer. When I tried explaining that other users also have the same problem (and it is only within the last 5 days), they still won't accept that something is wrong with the router/DSL connection. I checked the firewall settings for the router and they are turned off. Can someone please help me? Am I wrong in assuming that the problem is on Verizon's side?

I appear to be having the same problem (erratic browser connections) as you guys. I was speaking with a tech support person last night who after having me replace Internet Explorer with Firefox (and still having the same issues) told me that the problem was with my computer. I reside in North Jersey as well. This morning, while riding to work I was speaking with a bus-mate and told him about my internet problem. He lives a few blocks away and told me that he has been experiencing the same thing for about a week and that he knows of another person with the same issue. So it appears to me that it’s some sort of Verizon problem. I tried to recap things and send them an e:mail a little earlier, but I think it fell on deaf eyes. I will try to call them later this evening and will report back to this forum tomorrow.

Can't access one particular secure page

I can access any secure page I try to except the log in page to our web hosting company. I click the link from their home page and just get a new, blank window in Safari. It doesn't work in FireFox or Opera either.
Anybody got any ideas how to solve this?
Running 10.5.2 on MacBook.
Thanks.

Hello stpaul_tim. Welcome to the Apple Discussions!
To rule out the AirPort Extreme Base Station (AEBS) as the cause, if you connect your computer directly to your folks's cable modem, can you access this site now?
If so, then the AEBS's DNS settings may be incorrect. By default both of the ISP's DNS servers should be listed on the AirPort Utility's Internet > Internet Connection tab. Check to see if these are the correct ones provided by their ISP. These should also be the same ones your computer would have received when it was directly connected to the modem.
If they are not the correct ones, enter the proper ones, and then, after resetting the AEBS try connecting to that particular website.
If you are still unsuccessful, try using one of the free DNS services, like OpenDNS. Use their DNS server IP addresses instead of the ones provided by the ISP.

I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?

I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?

Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts.

Can't access some sites when using Aiport Express, why?

I'm using Windows 7 and my router is a wireless Apple Airport Express that is approximately two years old. Suddenly I can't access some sites (for example www.sthlm.friskissvettis.se, or www.vegetarian-shoes.co.uk, some streamed tv-shows on svtplay.se, and a number of other random sites) when connecting to internet with my router. It worked good until recently and I'm fairly sure this problem emerged when my ISP upgraded from 10/10mbit to 100/10mbit speed. Most other sites like facebook and google works fine.
When using my network cable to connect to internet everything works fine and I can access these sites.
Firmware is current and I've tried reseting the router to factory defaults.
Tried different browsers, and I can't ping the "blocked" sites either. Tracert www.sthlm.friskissvettis.se starts with 10.0.0.1 and continues through a number of long addresses until it says timeout. The last working address before timeout was sth-tcy-ipcore01-ge-0-2-0.neq.dgcsystems.net [83.241.252.13], if it matters. Tracert www.vegetarian-shoes.co.uk also eventually gives me a timeout.
When the network cable is plugged in, I still get timeout on tracert www.sthlm.friskissvettis.se even though I can access the site in Chrome. Weird. www.vegetarian-shoes.co.uk doesn't give me a tracert timeout when the cable is plugged in, and I can access the site as usual.
I've tried changing DNS servers to use opendns servers instead, but to no use.
I've tried pinging these two sites with a lower MTU packet size (with this method: http://www.richard-slater.co.uk/archives/2009/10/23/change-your-mtu-under-vista- or-windows-7/), but still can't access them through ping...
I don't know what to do anymore.... any suggestions???
Thanks

Hi Punice
first try to disable JavaScript from : Firefox button (or Tools menu) > Options > Content panel > '''UNcheck''' Enable JavaScript.
if the above does not help check with a few malware/virus scan programs for virus. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.
http://housecall.trendmicro.com/ - Trendmicro online
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/antivirus-partners/windows-xp.aspx
check also for a rootkit infection with TDSSKiller.
http://support.kaspersky.com/viruses/solutions?qid=208280684
thank you

Strange WLAN issue - can't access secure sites

Hi!
I've just bought a Toshiba L100-120. Everything is fine except the following.
I can't access secure sites with the built-in Intel 3945abg device. Other sites are OK.
If i connect LAN, everything is fine. If I insert my PCMCIA-wireless card, also everything works. The only problem is: to access secure sites with the Intel wireless device.
I already changed the drivers, I tried everything. It's very strange :(
Many thanks if anybody has an idea!!!!

Hi
Im a little bit confused. Do you mean the secured WLan or secured internet websites????
If you cannot enter the secured, encrypted WLan you need to enter the right key.
In other case if some websites are not displayed you could try to change the IE privacy settings for the Internet zone.

I can't access a site on Mozilla (or in Chrome, IE) but I could before. What can I do?

I can access the site in question on other computers but not my work computer but I could before.

Is this a secure site (https) or a normal http link?
Can you access the site via Google translate with a random source language via an http link?
*http://translate.google.com/translate?hl=en&sl=fr&tl=en&u=
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

Hi rgarden95,
Can you please confirm the exact version of Muse you are opening the file with?
To check the version of Muse, please click on help->About Adobe Muse CC.
Regards,
Akshay

Safari Mac can't access web site that Windows can

None of my Macs can access the site http://cards.123greetings.com . I get Can't Find Server messages in both Safari and Firefox. (Clearing caches doesn't help)
cards.123greetings.com is part of a large free card site that did a major upgrade in October. It still renders correctly on a PC running Windows XP Home which runs on the same network as the Macs, so it's not an isp problem.
Since both Macs (G4 iBook running 10.3, MacBook running 10.4) have the same Can't Find Server problem with both Safari and Firefox, it appears that some setting in the Macs themselves is causing this.
Any help or insight would really be appreciated - Thanks!

A big Thank You to Mulder for letting me know that you can access the site (with Mac Safari I presume) - That's good news.
The bad news: I still can't access the site.
The problem affects two separate computers and four browers. Taking your advice, I repaired permissions and logged in as a new account on both machines. Unfortunately that didn't work.
I next tried accessing the site on the MacBook through Parallels running Windows XP Home. The site came up fine using Internet Explorer.
Then I realized that Parallels operates with a different ip address. So I went back on the Mac using a proxy, and the site came right up.
It now seems that the ip addresses of both computers are being blocked at some level. I want to thank Mulder for replying and virtually ruling out that it might be a Safari issue. I'm now "off topic" and will no longer post in this section. But I'm also over my head... If anyone has advice about how to proceed now, I'd truly appreciate it.
Thanks!

Please help. my address bar has vanished. i have no idea how to retrieve it, so can only access bookmarked sites when using firefox.

please help. my address bar has vanished. i have no idea how to retrieve it, so can only access bookmarked sites when using firefox.

Make sure that you do not run Firefox in Full Screen mode with all toolbars hidden.
* Press F11 to toggle full screen mode (Firefox/File > Full Screen)
If the menu bar is hidden then press the F10 key or hold down the Alt key, that should make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* If items are missing then open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* If a missing item is in the toolbar palette then drag it back from the Customize window on the toolbar
* If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up.
See also:
* http://kb.mozillazine.org/Toolbar_customization

Can't access one web site

I can browse the web perfectly with OS X 10.5.7 and Safari 4.0.2 except for one site - Northumberland County Council. Using both Safari and Firefox I just get 'Loading...' for several minutes then the message:
"Safari can’t open the page “http://www.northumberland.gov.uk/” because the server where this page is located isn’t responding."
I can access this site fine from my work pc using IE or Firefox. I have asked for advice on my ISP's forums, but because the site seems to work fine for others am not getting anywhere. I would appreciate any advice on where I should start looking for the problem.
I have an Intel Mac mini connected to the internet with a Thomson TG585 router.

Thanks sitspotsit, it seems to work fine from every computer except this one
I did add the OpenDNS servers a couple of days ago hoping that would fix it, but no change I'm afraid.
I assume I'm correct in adding them to my Airport/Advanced/DNS settings as I connect wirelessly to my router and don't use the ethernet?

Mac Book-Need assistance. I can not access one specific internet site

I'm unable to access one specific web site without clearin all history each time I access. I dont have this problem accessing any other website. My system is too old for Apple support. Has anyone experienced this before? Thank you

Hi shldr2thewheel. the option you provided says the site is up. I still receive the message that Safari can reach the server. I have checked w/th site owner and the isp and they say to contact the manufacturer. I'm stumped. do you have another suggestion? Thank you

Can't Access One Site - Common Threads

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