Can't access one tab in iTunes U account

We have an instructor who is using iTunes U to have students submit files in several different categories. Her site has tabs for each category, and as of yesterday evening, no one can access one of the tabs. Clicking on it produces the "Could not complete the iTunes Store request. The store may be busy." message. I found an old discussion (https://discussions.apple.com/thread/2026539?start=0&tstart=0) that makes me think a student may have uploaded a file that is causing the problem, but as I can't access the tab, I can't see what's been uploaded. Our iTunes U admin is in training all day, but she did indicate that when she checked last night, she could see all of the files for the tab in the Upload/Manage area, but she can't tell which file might be causing the problem.
Does anyone have a suggestion for what might be causing this behavior, or what we can try to do to fix it?
Thanks!

When you select the Apps tab for your iPad sync preferences, nothing is available below even the option to select Sync Apps?
Was this available before and this is a recent change? It must have been available before if you have Sync Apps selected under the Apps tab for your iPad sync preferences which is the only place where you can select Sync Apps for your iPad sync preferences.
Do you have Restrictions enabled on your iPad and if so, is installing apps selected as a restriction?

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