Can't access "Overprint & Transparency Flattening" Options in Save As PDF Dialogue.

I really need help here.
Because of printer driver issues, I've lately been forced to outline/flatten all of my text in my PDFs so that we can print them in the office. Since installing the latest update however, I'm now unable to access the "custom" settings for doing so in the Save As PDF dialogue. Specifically AFTER choosing a 1.3 PDF in which said custom menu should become available. (see attached image).
The .ai's save fine, but I need to be able to send this out to coworkers as 1.3 PDFs so that they can properly print them, and again, this inability to access the custom Overprint & Transparency options has never been an issue. The files vary in complexity, but are all relatively tame on elements.
I'm using Mac OSX 10.9.5, Illustrator CC.
I can provide whatever other information might be needed to solve this problem, but can provide sample files (this is happening with all files now).
Thank you so much for your help.

If your document does not have any overprints or transparency the options will be greyed out. Try adding a drop shadow effect, or turning an time to over in the attributes panel as a test.

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Can't access "Overprint & Transparency Flattening" Options in Save As PDF Dialogue.

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