Can't access Photoshop Elements 10

I purchased photoshop elements 10 from a dealer and loaded it, now I can't access it.

hi Jim,
Are you getting any error message?Screenshot of the error message would be great if any.
Also please confirm the system infomation.
Looking forward to your reply.
Regards,
Sumit Singh

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    Downloadable installation files available:
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    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
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    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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