Can't access previously purchased TV shows from iTunes

I have purchased several tv series in itunes and can't access SD version to download. It only gives me option of downloading HD version which would mean I need to repurchase.
This issue is a function of itunes not downloading current week show. I have to do manually each time. I am logged into account and have most current version of Itunes etc.

I'm having the same problem. I purchased a SD season pass for a show and when I tried to download the newest episode I couldn't access the SD version. When I click on the SD button nothing happens. The only option it gives me is to download the HD version which means I would have to repurchase the episode. I haven't had any response from Itunes support. It hasn't been a problem in previous weeks.

Similar Messages

HT5085 No re-download on previously purchased TV Shows from Itunes Germany

Is there any information about why in Germany it is not possible to '(re-)download previously purchased TV Shows? It is a pain to pay for something and then not be able to download it again in case of loosing the Hard Disk Data on my Pc.

I'm having the same problem. I purchased a SD season pass for a show and when I tried to download the newest episode I couldn't access the SD version. When I click on the SD button nothing happens. The only option it gives me is to download the HD version which means I would have to repurchase the episode. I haven't had any response from Itunes support. It hasn't been a problem in previous weeks.

HT201272 Can you access paid for apps/movies from iTunes on another device if you have not synced? I need to delete movies from my iPad to make space but don't want to forfeit the purchase as have not synced movies to another device yet.

Can you access paid for apps/movies from iTunes on another device if you have not synced? I purchased movies on my new iPad, but need to delete some off as have no space left. I have not synced the movies I have purchased on my iPad to any other devices as yet and want to know if I can retrieve the movies from iTunes later if I removed them now without syncing first? I do not want to forfeit my purchases.. Please help!

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Try deleting the problematic book (electing to remove original file if/when prompted) and then re-downloading the file from the iBook store.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I purchased tv shows from iTunes and keep getting a download error tap to retry.

I purchased tv shows from iTunes and keep getting a download error tap to retry. Why don't the shows download? What can I do?

Hello there Julfos,
I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Additional Information
If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Perhaps even forgetting your home network and rejoining it.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Or resetting your network settings.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
From: iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
All the very best,
Sterling

Can't download previously purchased tv shows or movies, they dont appear on my MBA in itunes but do appear on my ipod 5

i recently purchased a new ipod 5 (ios 7), i have a 2013 MBA, i am running the latest itunes on both devices.
i am not able to see a list of my previously purchased tv shows or movies in itunes on my MBA but can see the list on my new ipod.
they dont appear as "previously purchased" any resolution to this issue

The iTunes Store went DRM free for music back in 2009 but the other content such as movies, TV shows, audiobooks and iBooks still contain it as required by the rights holders. This limits you to playing the content on a computer or device with the necessary software to decode the DRM. It should be possible to connect your large display to your laptop's audio and video outputs if you want to make use of the larger display, or you could purchase an Apple TV unit.
Here is one of the support articles on this topic iTunes: Frequently asked questions about viewing and syncing videos. I imagine there are references to the same or similar in the terms and conditions that most of us skip over when installing the software.
tt2

WHEN YOU PURCHASE RV SHOWS FROM ITUNES ARE YOU ABLE TO PUT IT ON A DVD AND WATCH ON A REAL TV?

When you purchase a TV show from itunes are you able to put it on a DVD to watch on a real TV?

Sorry, but no, you can't. The content owners won't allow Apple to allow that feature. You can back up your videos, but you cannot convert them to any other format. If you want play video/movie content purchased from the iTunes Store on your TV, you'll need to connect your computer to your TV or use an iOS device or iPod (one with video out) or an Apple TV.
Regards.

Computer crashed and got a new one, but can't access previous purchases from iTunes.

My PC crashed and I got a Mac, I can't get my old purchases from the iTunes store onto my new computer. Is there a way to get my purchases from the iTunes store on my new computer? It's showing all the songs/videos I bought but I can't access them.

daffydaf2010 wrote:
My PC crashed and I got a Mac...
Welcome to the club
I can't get my old purchases from the iTunes store onto my new computer. Is there a way to get my purchases from the iTunes store on my new computer? It's showing all the songs/videos I bought but I can't access them.
When you purchase content from the iTunes Store it's downloaded to the storage/hard drive of the computer you purchased them on. You should have made a backup like iTunes warns you to do.
However there is some hope, I can instruct you how to recover your content from the hard drive of the dead PC, provided the hard drive ITSELF still mechanically works and if your willing to perhaps spend some money and get your hands a bit dirty.
Recovery option:
I'm going to assume here that the PC is dead, either mechanically or the computer won't boot from the hard drive and you are willing to extract the hard drive from the computer and see if it works to get your data off.
Be gentle, disconnect the power and remove the battery before carefully opening up the PC to remove the drive.
Once you got the drive out there is a powered IDE/SATA to USB adapter for sale online for $20 that you can take that internal hard drive and use it like a external drive to access your files from another Windows machine.
Your attempting to access a Windows NTFS drive from a Mac which can't read it, you need Paragons's NTFS for Mac® OS X software installed on the Mac first before hooking up the NTFS Windows formatted drive.
Once you do that, you should be able to navigate to your Windows/Music folder and transfer the whole iTunes folder directly to the Mac desktop and also recover any other files you need as well.
Good Luck

Can't get purchased tv shows from itunes to my ipod.

I have bought tv shows through itunes store. When I sync my ipod they do not transfer. I have a 80 gb classic ipod.

bmandatory wrote:
Not understanding, when i go to my tv shows tab, it brings up the ones that i have purchased, not sure where i go to change the sync settings... thanks!
Connect your iPod to iTunes. The display should change to show the Summary tab for the iPod. On the TV Shows tab there is a section that reads Sync all/X most recent/all unwatched/ etc... episodes of all/selected TV Shows/playlists. Make your choices here...
tt2

Purchased TV Show from iTunes directly downloaded to iPhone 3G not playing

Hey everyone,
I've just run into a weird issue, I just purchased & downloaded an episode of a TV show over a Wi-Fi network directly onto my iPhone 3G running the latest firmware. The download completed successfully, but when I try to play the TV Show from the iPod menu the iPhone gives me 'This movie could not be played' error message, even though everything looks ok.
I am currently on holiday in the United States (not sure if it's relevant but I have an Australian iTunes account) and do not have access to my computer to try and troubleshoot the problem properly.
Any ideas as to why this could have happened or has anyone encountered a problem like this before? I'm a bit peeved because I paid for it and have no way of re-downloading.

I curently have, and have had in the past, a simmilar problem, except that the file will begin to play (in this latest case the first 48 seconds). Then the image will freeze on a frame, the sound will stop, while the scrub bar will still count upward (says that 49 seconds have played, then 50 seconds, then 51, etc). If I try to fast forward, the frame goes black, with no sound. I can rewind to the beginning, and play the first 48 seconds all I like, but always ends on the same frame.
As I said, this is not the first episode with this has happened. I've only ever tried downloading "Hero's". The first time it happened was a season 3 episode on a second generation iphone running the then current firmware. I am currently using an iphone 3GS with version 3.1.2 firmware.

Can't access files on my ipod from itunes

Anyone you understand??
I can't anymore access my files on my ipod from itunes. I can see what is there, but it won't allow me to delete any files on my ipod.
At start up, it does the syncronicing, finish in itunes but the display on my ipod never go beyond "do not disconnect". It won't allow me to close/remove the ipod from itunes - error message - some files are in use, can't close down ipod.

if you sync iPod, you can NOT delete music, podcasts, TV shows or videos in the iPod itself. if you want to delete it from the iPod, either delete it from iTunes and at the next syncing, the file will disappear.
Sometimes you also simply have to click a second time on the "eject" button after getting the warning that "some files in use".

Can't locate movie purchase after downloading from itunes

I just went to my purchases on itunes to re-download a movie I purchased a couple years ago. It downloaded and then I went to watch it and it played the next movie in my itunes. There is a description for the movie in my itunes but the poster art is gone and it says it can't locate. What do I do? I bought but can't watch it!

I can't find a movie I downloaded and iTunes wants me to purchase it again.

HT201318 if we purchased tv shows from itunes does it effect the storage space?

if we purchase 6 tv shows on itunes does it effect the storage space in the build-in storage (hard disk)?

Yes tv shows take up space on your computer.
Every file on your comptuer takes up space.
Not sure I understand your question.

Why can't I use cellular data on my iPad to download my purchased tv shows from iTunes to my iPad?

I purchased some tv shows onto my iTunes account to download onto my iPad, but it won't let me? Just wanted to know if there was anyway to do this or will I not be able to do so?

There is a 50 meg download limit per file over 3G/4G, so if they are larger than that then you will need to find a wifi network - the limit can only be raised by Apple with the agreement of the phone companies.

Can't access previously purchased iTunes music ='(

So here's the problem:
So about five years ago or so my computer that held all of my files crashed. And I know, it's my fault for not storing them elsewhere =(
Now I don't expect Apple to help me get all the mucic I lost, but all I want downloaded to my new computer are all the songs, apps, etc. that I had purchased over the years, since I know they keep track of all that. Now you may wonder, "Why don't you just sync your iPod to your new computer and problem solved!"
Well... that would work....except for the fact that some buttholes broke into my car and stole my iPod touch, the last storage item that held my music. I know I can't recover the music that I had burned into it, but I have been hoping that Apple could go ahead and allow me to download the music that I have bought to my new computer and new iPod. So far, I haven't found a way to do this. So will I have to call Apple about this? It doesn't seem fair for me to have to buy music that I already 'technically' own. Any way to do this? Thanks

You can redownload those purchased music from your new iTunes.
Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

Can't access my purchased tv shows since software update

Since the latest software update I cannot access purchased tv programs. I have the original Apple TV. Purchased programs are recognised but when I tell them to "Play" nothing happens. I have checked parental controls and it is off. Any ideas ?
Cheers,
Karin

I have been experiencing the same issue. It was quite frustrating. After some exhaustive searching I found a solution that worked for me on Apple's site. It was easy to do and worked. Here's a link.
http://support.apple.com/kb/TS1389?viewlocale=en_US

Can't access previously purchased TV shows from iTunes

Similar Messages

Maybe you are looking for