Can't access remote desktop on Macbook with XP

I have Macbook with Bootcamp loaded. I am unable to connect to my remote desktop at work from the laptop. My work requirements are for a computer with XP and Internet Explorer.
I continually get an error stating, 'The client could not access the remote computer. Remote connections might not be enabled or the computer might be too busy to accept new applications. It is also possible that network problems are preventing your connection. Please try connection again later. If problem continues, please contact your administrator.'
I am able to log in from a PC running the same version of XP. I have checked all settings I can think on both computers and they are identical. I can't get support help at work. As soon as I tell them I'm running a Mac, they hang up on me.
Any ideas what would be preventing this connection on the Mac? After using the Bootcamp software, I tried Parallels for the Mac as well and get the same issue.

Have you examined the XP system event log (Admin Tools->Event Viewer->System)? I'd expect RDP errors with searchable message ids to be reflected here. Probably a good idea to check the logs on the target machine too ..
Wayne

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