Can't access Root Menu on stand-alone DVD player

I'm revising someone else's DVD. I have an "End Jump" that takes me back to the menu when I hit NEXT. But hitting ROOT MENU on the remote just keeps playing the track. WHt might I be missing?
Chris

In the Outline, click on your disc, then look at the Inspector. What are the Remote Control settings set to? You will also need to click on your Track and also check its Remote Control settings.

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