Can't access some instruments in the library. For example the pop horns came up saying Audio file "YTBRASSA#2X01" not found! Whats happening?

I have just loaded this on my computer and it has done it from day one. Any ideas?

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I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

Can't access photos and videos from Library for uploading to net or iMovie

I've been downloading my pics from my Nikon L18 for the last 6 months but cannot access them from the library itself; for instance if I'm trying to upload a pic onto Facebook or trying to import my videos into iMovie. When I'm in iPhoto I can see the pics through my albums, but they won't show up under Events or Library. Am I importing something incorrectly?

If you can see photos in an Album then they are in the Library. Events and Photos are just different ways of viewing the Library. It’s simply not possible to see pics in an Album that are not in a Library.
Or are you trying to access files in the Finder?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD

I got rid of my PC and the hard drive was destroyed. This was done before I deauthorized my computer from ITunes. Is there anyway i can do this now, after the fact. I can't access certain songs in my library now

Help! I got rid of my old PC and the hard drive was destroyed. I forgot to deauthorize it in Itunes and now I can't access a lot of the songs in my library because it says too many computers have been authorized to play the music. IS there anywy I can deauthorize now, after the fact??

Deauthorize all computers
To deauthorize all your computers, follow these steps:
Click to open your account in iTunes (you may need to sign in with your Apple ID), or follow these steps:
Open iTunes and click iTunes Store.
Click Sign In and enter your Apple ID.
Click your Apple ID and select Account.
Click Deauthorize All.
NOTE: Apple limits the Deauthorize All option to once every 12 months.

I have transferred my itunes library to an external drive. I then attached the external disk to a new computer. I can now access all songs from the new computer. But I can't access playlists. I can still access all songs and playlists on the old computer

I have transferred my itunes library to an external drive. I then attached the external disk to a new computer. I can now access all songs from the new computer. But I can't access playlists. I can still access all songs and playlists on the old computer

If you right mouse and select Get info it will show you the Apple ID used to purchase these songs.
Usually the name of an apple id is based on the email. So knowing that you may have forgotten the Apple ID password.
You can request a new password here http://www.apple.com/support/appleid/

I enrolled in weight watchers online only to find out I can't access some of the options because I need adobe flash player is there anything I can do?

I enrolled in weight watchers online only to find out that I can't access some of the tools I need because I need adobe flash player is there anything I can do. I've already paid for the service!!!!

Send a stiff email to Weight Watchers to suggest they need to remove their software videos from the FAT and BLOATED Flash container and trim down to HTML5 in the future if they want to stay on program.
In the mean time you are going to have to employ work arrounds with your iPad.
Try the Skyfire browser app, This can convert some flash content remotely into a viewable format playable by Quicktime on your iPad.
Its not however guaranteed to work on DRM protected material and its very likely these Weight Watchers videos are so protected I am afraid to say.
Other apps such as iSwiffer attempt streaming of flash but are slowed due to band width.
You could also use a VNC type app such a Splashtop to stream direct from your PC to your IPad however sound is not guarranted to work with these apps.
Finally the most satisfactory solution at the moment plunk yourself down in front of a PC/Mac or Linux box and watch the flash their.

When I turn on my computer,an error message says "AppleSyncNotifier.exe-entry point not found The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll". Can't access itunes store,sync,buy etc. Help...

When I turn on my computer, an error message says "AppleSyncNotifier.exe-entry point not found. The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll" Cannot access itunes store, sync phone, etc. Two weeks ago did this and Apple support had me remove and reinstall iTunes. Doing it again. Help....

With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the libmxl2.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Reboot and see if all is well
In case that your OS is Windows 7 (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "libxml2.dll"
3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Paste file "libxml2.dll" to the location.
5. Reboot your computer, it should not display that message, it should be clear.
Good Luck

Can't access some shared files

I have a computer here where the user can't access some shared files. From the machine she normally uses, the folders are greyed out. I've checked all the permissions, and everything is in order. She was even able to access the folder from a different Mac. The mac is fully patched, running OS 10.6.8.

More Info:
After trying multiple things, I have more info to solve the problem. 2 other computers (one is another iBook and the other is a PC) in the house, access the hard drive as advertised with no problems. The only thing that has changed on my computer recently is the replacement of a 1G iPhone with an iPhone 3Gs. This phone did some weird things when syncing, specifically with our photo programs. It locked up Nikon transfer and iPhoto was working strangely. I felt the best way to alleviate those 2 problems was to shut down my computer, and restart. This is when I encountered the problem with accessing the TC. Things are also a little bit more complicated because I use the TC as the storage medium for both iTunes Library and iPhoto Library, both of which I can't access given the current problem.

I've used Project Web App on Sharepoint 2013. After clear job queue about force check-in then I've got this error. This made me can't access some pages in PWA anymore e.g. Project center, Resoure center, PWA setting, etc.

I've used Project Web App on Sharepoint 2013. After clear job queue about force check-in then I've got this error. This made me can't access some pages in PWA anymore e.g. Project center, Resoure center, PWA setting, etc. Who have ever found this problem,
pls. help.
The pop up error msg. is "Sorry, you don't have access to this page"

Hi,
According to your description, after you cleared job queue about force check-in then you can't access some pages in PWA.
Maybe you need to check in the pages which has been checked out.
If you have administrative rights, it is possible to override the check-out via the View All Site Content page:
Site Actions->View All Site Content->Pages->Hover the item you want to check in, and from the context-menu (arrow-down next to the filename), choose "Discard Check Out"
Besides, to troubleshooting the error “Sorry, you don't have access to this page”, refer to the following articles:
http://sharepoint.rackspace.com/sharepoint-2013-troubleshooting-an-access-issue-with-a-custom-master-page
http://technet.microsoft.com/en-us/library/ff758656(v=office.15).aspx
In addition, as this issue is related to project server, I suggest you create a new thread on project server, more experts will assist you:
https://social.technet.microsoft.com/Forums/projectserver/en-US/home?category=project
Best Regards,
Lisa Chen
Lisa Chen
TechNet Community Support

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********

Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5

Can't access some websites using time capsule

Everything has been working just fine with my time capsule and my imac and just today I couldn't access some websites for some reason. I tried many other sites including this one and can get to them no problem. I have been through all of the airport settings and trouble shooting and can't find any problems, also the other 2 computers and my blackberry can't access some of the same sites either, I am stumped. Does anyone out there have any idea whats going on? Thanks for your help!

Welcome to the discussions!
Suggest that you contact your ISP. It sounds like their DNS server is overloaded at the moment, but also unlikely that they will ever admit it.
It wouldn't hurt to power cycle your complete network as well. Just power everything down, order is not important.
Start the modem first and let it run a few minutes by itself.
Then start the next device connected to the modem, probably your Time Capsule, and let it run a few minutes.
Then start your computers and devices one by one the same way.
Message was edited by: Bob Timmons

Can't access some websites and speed problem

Hi guys,
I hope to find some help here please as I am desperate!
It has been a week now that I am having problems with my broadband, suddenly I can't access some italian's websites (which I was able to access before). The browser tries to load up the page but nothing happens (it doesn't even give me an error). I tried those website on both my laptops (one windows and one mac) and on 3 different browsers but I have the same problem.
I even tried to use Google DNS on my mac but that didn't solve the problem, I have already tried to reset my BT home hub but again that didn't help.
Any ideas?
The other thing is that my broadband speed is really strange, because before it used to be very fast during the day (500-600 kb/s download) and really slow during peak-hours (which I know is normal). But for the past month it has been really slow (70kb/s download) even during the day, it has some brief moments when it's slightly faster but not as fast as before. Any suggestions on what would be the problem or what I can try?
I will really appreciate your help.
Thank you all
Robbie

Blade79 wrote:
Thanks for your reply.
These are 2 websites I know I can't access:
www.deejay.it
www.gazzetta.it
These are the adsl stats from my router and the speedtest:
I hope this helps,
Thanks a lot
Robbie
Hi there,
Both sites load almost instanty for me on my Infinity connection.
Below's a traceroute output
Last login: Tue Nov 30 18:02:04 on ttys000
ds9:~ Kev$ traceroute -I www.gazzetta.it
traceroute: Warning: www.gazzetta.it has multiple addresses; using 194.20.158.242
traceroute to www.gazzetta.it (194.20.158.242), 64 hops max, 72 byte packets
1 api (192.168.1.254) 1.083 ms 0.672 ms 0.637 ms
2 217.32.146.68 (217.32.146.68) 6.721 ms 6.462 ms 6.458 ms
3 217.32.146.110 (217.32.146.110) 8.307 ms 8.792 ms 8.140 ms
4 213.120.177.42 (213.120.177.42) 7.336 ms 7.540 ms 7.961 ms
5 217.32.24.30 (217.32.24.30) 7.040 ms 7.009 ms 7.224 ms
6 217.32.24.178 (217.32.24.178) 7.280 ms 7.126 ms 7.241 ms
7 acc1-10gige-0-2-0-4.l-far.21cn-ipp.bt.net (109.159.249.97) 7.724 ms 7.619 ms 7.111 ms
8 core1-te0-4-0-6.ealing.ukcore.bt.net (109.159.249.1) 8.806 ms 8.123 ms 8.569 ms
9 core1-pos1-0-0.telehouse.ukcore.bt.net (62.6.201.82) 8.686 ms 8.687 ms 8.642 ms
10 ge-0-0-1.londra32.lon.seabone.net (195.22.209.45) 8.965 ms 8.785 ms 8.998 ms
11 te4-1.milano52.mil.seabone.net (195.22.205.255) 33.067 ms 33.454 ms 33.081 ms
12 infracom.milano52.mil.seabone.net (195.22.205.62) 32.753 ms 33.112 ms 32.629 ms
13 milano-1-tge-3-1.ita.tip.net (62.196.4.250) 34.502 ms 34.290 ms 33.722 ms
14 * * *
15 *^C
ds9:~ Kev$ traceroute -I www.deejay.it
traceroute to www.deejay.it (213.92.16.220), 64 hops max, 72 byte packets
1 api (192.168.1.254) 1.066 ms 0.634 ms 0.673 ms
2 217.32.146.68 (217.32.146.68) 6.687 ms 6.515 ms 6.647 ms
3 217.32.146.94 (217.32.146.94) 7.512 ms 7.312 ms 7.501 ms
4 213.120.177.34 (213.120.177.34) 7.361 ms 7.232 ms 7.339 ms
5 217.32.24.30 (217.32.24.30) 6.593 ms 6.573 ms 6.927 ms
6 217.32.24.178 (217.32.24.178) 7.148 ms 7.152 ms 6.948 ms
7 acc1-10gige-0-2-0-7.l-far.21cn-ipp.bt.net (109.159.249.103) 7.578 ms 7.565 ms 7.629 ms
8 core2-te0-4-0-6.ilford.ukcore.bt.net (109.159.249.5) 8.223 ms 8.114 ms 8.850 ms
9 transit2-xe-0-1-0.ilford.ukcore.bt.net (194.72.20.250) 43.650 ms 7.958 ms 8.104 ms
10 t2c2-ge8-0-0.uk-ilf.eu.bt.net (166.49.168.113) 8.729 ms 8.506 ms 8.561 ms
11 t2c1-p3-1-1.uk-lon1.eu.bt.net (166.49.164.97) 8.668 ms 8.553 ms 8.333 ms
12 t2a1-ge4-0-0.uk-lon1.eu.bt.net (166.49.135.102) 8.736 ms 8.937 ms 8.829 ms
13 166-49-211-38.eu.bt.net (166.49.211.38) 8.638 ms 8.829 ms 9.038 ms
14 so-5-0-0.mil19.ip4.tinet.net (213.200.82.30) 37.702 ms 37.824 ms 37.312 ms
15 inet-gw.ip4.tinet.net (213.200.68.22) 47.007 ms 46.396 ms 46.148 ms
16 ge3-0-28.wf1-kwcore.wf.inet.it (212.239.110.34) 49.292 ms 49.117 ms 51.695 ms
17 www.deejay.it (213.92.16.220) 47.686 ms 47.109 ms 47.052 ms
ds9:~ Kev$
I hope this info helps.

Can't access some sites when using Aiport Express, why?

I'm using Windows 7 and my router is a wireless Apple Airport Express that is approximately two years old. Suddenly I can't access some sites (for example www.sthlm.friskissvettis.se, or www.vegetarian-shoes.co.uk, some streamed tv-shows on svtplay.se, and a number of other random sites) when connecting to internet with my router. It worked good until recently and I'm fairly sure this problem emerged when my ISP upgraded from 10/10mbit to 100/10mbit speed. Most other sites like facebook and google works fine.
When using my network cable to connect to internet everything works fine and I can access these sites.
Firmware is current and I've tried reseting the router to factory defaults.
Tried different browsers, and I can't ping the "blocked" sites either. Tracert www.sthlm.friskissvettis.se starts with 10.0.0.1 and continues through a number of long addresses until it says timeout. The last working address before timeout was sth-tcy-ipcore01-ge-0-2-0.neq.dgcsystems.net [83.241.252.13], if it matters. Tracert www.vegetarian-shoes.co.uk also eventually gives me a timeout.
When the network cable is plugged in, I still get timeout on tracert www.sthlm.friskissvettis.se even though I can access the site in Chrome. Weird. www.vegetarian-shoes.co.uk doesn't give me a tracert timeout when the cable is plugged in, and I can access the site as usual.
I've tried changing DNS servers to use opendns servers instead, but to no use.
I've tried pinging these two sites with a lower MTU packet size (with this method: http://www.richard-slater.co.uk/archives/2009/10/23/change-your-mtu-under-vista- or-windows-7/), but still can't access them through ping...
I don't know what to do anymore.... any suggestions???
Thanks

Hi Punice
first try to disable JavaScript from : Firefox button (or Tools menu) > Options > Content panel > '''UNcheck''' Enable JavaScript.
if the above does not help check with a few malware/virus scan programs for virus. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.
http://housecall.trendmicro.com/ - Trendmicro online
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.microsoft.com/windows/antivirus-partners/windows-xp.aspx
check also for a rootkit infection with TDSSKiller.
http://support.kaspersky.com/viruses/solutions?qid=208280684
thank you

Can't access some secure sites through proxy?

can't access some secure sites through proxy server on osx it just keeps going local authority couldn't be contacted, i had the same problem with parental controls, but now that is off and its still doing it, is there a setting or something i need to enable?

In my original post, not today's, I had said I was having the issues on the Mini, running OSX 10.6.8 and Safari v.5.1.5 for my bank's pill pay. I should have been more specific as to which machine and OSX Safari browser I'm having the T-Mobile problem with. My mistake.
It is on both the MacMini and now the Air too. A moment ago, I was able to log in to my.t-mobile.com on the Air, but after putting into my Bookmarks folder, I can't do it anymore. The Log in button comes up greyed out instead of green.
I'm also still having trouble with my bank's bill pay section on both computers too.
I wonder if it's related to the saving of the log in info or putting in the Bookmark Folder?

I can't access some websites

I have a brand new macbook air and for some reason out of the blue I can't access some websites everything worked fine up till now.

Down For Everyone Or Just Me -> Check if your website is down or up

Can't access some instruments in the library. For example the pop horns came up saying Audio file "YTBRASSA#2X01" not found! Whats happening?

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