Can't access story I Just bought Adobe story but when I press sign in there appears an ST logo with a spinning @bar that has been on my screen for hours
I Just bought Adobe story but when I press sign in there appears an ST logo with a spinning @bar that has been on my screen for hours
Can you please try the following?
- first make sure that you have flash player up-to-date. You can get the latest version from https://get.adobe.com/flashplayer
Now log into story wait for some time to see if this resolves your issue or not
- If it doesn't then try opening private browsing/incognito mode of your browser and try logging into Story from there
If you are able to login then you should try clearing cache and cookies of your browser
Similar Messages
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Can anyone help? I have bought an iMac but when I try to sync it with my iPad it says I need to update the iPad to version 10.6.3 or later yet when I try to update the iPad it says it has the latest update which is 6.1.3 how can I fix this so I can sync the two?
Its not telling you to update your iPad, its telling you you need to download a recent version itunes on your computer.
Go here to download the newest version of iTunes.
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com -
I just bought the Nikon D750 and my raw files will not open in CC Photoshop. Is anyone else that has this camera experienced this problem?
My Photoshop says it is up to date, but I am hoping that since this camera just came out, Adobe will have an raw file update soon.DNG Converter is FREE. Yes, really. No subscription needed.
- Baloney, NOT FREE, it's a proprietary software, not open AT ALL, see Legal Notices, so stop trying to distort the truth here.
Camera Raw (& DNG Converter) 8.7RC has been available since 2nd October, and opens D750 files in Photoshop & Bridge (& Lightroom using DNG Converter).
Adobe Photoshop Camera Raw 8.7 Release Candidate | digital camera raw file support - Adobe Labs
- Still a cumbersome process for this of us that PAID for software and support, the whole point of this discussion is to implement this directly on LR, so we, the PAYING users don't have to waste time doing a useless process that could be EASILY AVOIDED ig Adobe released updates as they are needed, or if they OPENED THE SOURCE CODE so the community could do it.
Adobe created DNG, which is a well-documented backwards-compatible format, which is free for any manufacturer to use.
See here for manufacturers who do (it's an old list, but you get the idea):
http://www.barrypearson.co.uk/articles/dng/products_cameras.htm
- Really? Did you actually read the site? It has PRECIOUS information that illustrate my point: Adobe DNG is an attempt to stop the OpenSource community from achieving the goals of OpenRaw, which is TRUE OPENNESS, Again, Adobe is trying to get manufacturers to PAY LICENSING so they use a PROPRIETARY FORMAT that will HOLD CUSTOMERS on a PAID platform. OpenRaw is he answer for a true competitive environment.
Ask yourself why other manufacturers don't use a documented backwards-compatible format.
- Easy, because they are lazy and want kick-back. The SAME answer that I (and the entire OS community) would give if you asked about Acrobat or MS Office.
If you use a particular piece of software as your main tool, and you buy a camera which isn't yet supported by it, it's your problem. There is an expression used in the industry:
"Poor Planning on your part does not constitute an Emergency on my part."
- I agree here, it's MY PROBLEM that I decided to have a better product, it was my choice. I can still use OS Tools, which will be what I do moving forward, and about that expression, that is EXACTLY why Adobe will keep loosing customers, because the sense of urgency to help who pays their bills is inexistent. You are correct, why should they rush something so simple to help a customer right? Screw the customer... Thanks for making my point... -
I just bought a 5g iPod touch and was wondering if there were any ihomes out or coming out soon that are compatible with this device. I know there are adapters and cables you can purchase to use with your existing ihome but read the poor reviews on them and was scared away. I use my ihome very regularly and need this accessory to work with my new iPod. If you have any information on this, please help!
iHome already makes docks that support the Lightning connector:
http://www.ihomeaudio.com/products/#/?filter=28
Regards. -
I just bought v10.7lion but when I try to install it comes with this error message:"Install Failed"...try to install again. Now I've been restarting over and over again. What should I do?
JPPI-
Did you try it with the iTunes your Mac already has?
Try running Software Update in your System Preferences. That should bring your computer up to the latest software available for 10.4. You would end up with an older version of iTunes, but that may be good enough to activate your iPad.
Fred -
I have been trying to download flash to watch an exam review and it has been stuck at 30% for hours. I tried restarting the download and it went to 30% and stopped again. I am using a Mac with the most up to date software available for it.
This morning we resolved a problem that prevented Flash Player installations from completing for some of our Macintosh users.
If you encountered this problem, please delete any previously downloaded Flash Player installer and either:
1.) Download the installer again from https://get.adobe.com/flashplayer
2.) Download the stand-alone installer from http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg -
Just bought brand new new iMac. When browsing in Safari, sometimes the text suddenly gets super large. I'm doing nothing except reading the screen, tho I usually have my hand resting lightly on the mouse. I can get back to normal size by clicking "actual size" in View. But then it does it again a minute or two later. What gives? Something seems defective--but what?
From System Preferences, Mouse, Point & Click, Secondary click. Go to it hover over Secondary click and watch the short video sequence change it left right, left right, you will see exactly what is does. No I do not think your Mouse is defective, you simply need to take control of your Mouse finger.
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I just bought an album, but the album booklet is not there?
I just bought an album off itunes and i wanted the album booklet with it. It showed there was an album booklet before i downloaded it, but it never downloaded for me. How do i get the album booklet?
I'm not sure I just know that you can call the 1-800 number. I think you can chat but am not sure how to do so.
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I just bought lightroom 5 but when i try and register it it says that it is only an update
Hi i just bought lightroom 5 thinking that I was downloading the program but when I put in the serial number that was emailed to me it says it is only an update serial number and I need the original. What do I need to do? Thanks
Hi,
Please follow this link: http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
Thank You
Arjun -
Please can someone help me
Hi there,
You may find the article below helpful.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
-Griff W -
I have just recently lost use of 2 USB ports and my isight camera. My keyboard works fine, but there is not any indication of connections when probing USB in "About this MAC". I have rebooted, executed a PRAM reset, and reloaded my OS, but to no avail I am out 2 of my 3 USB ports. I don't know how to diagnose the issue. Any ideas?
--kevinfromflagstaffWell, if you've tried different USB cords and devices and have reset your PRAM:
http://support.apple.com/kb/HT1379
And SMC:
http://support.apple.com/kb/HT3964
I'd say your USB ports are shot - since they are an integral part of the logic board, replacing it will most likely be expensive. I'd still go for a definitive diagnosis at the Genius Bar. -
Just bought a macbook. When i play a anything there is a static in the background
How does this get fixed?
do i go to the app store?This is telling you to connected it via USB to your computer running iTunes. Have you done that?
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I have a online form created with my paid account that has just stopped working.
I have a online form created with my paid account that has been working for months that just started displaying a message that starts "This form was easily created for FREE with FormsCentral. See how..." The inline frame that it shows up in has also changed to be very small. The form is set to open in FormsCentral and shows the message and inline frame size when I choose preview. What's up?
Checked when I got back in to work today and everything is working as it should. All of our online forms were screwed up yesterday, but are working this morning. I know this won't help anyone in the future, but just wanted to follow-up.
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Hi, just bought Adobe CS6 Design standard and i can't download the software?
Hi,
Just bought Adobe CS6 Design standard and i can't download the software?Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just bought Adobe Photoshop Elements 13, I have the redemption code, how can I get the serial number, you guys made so difficult.
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
If you still need help...
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
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