Can't Access the our iTunes U Public Site or Course Manager

Hello,
I am a new iTunesU project manager. Our institution was accepted and I was able to activate the site. When I go to the email from Apple that indicated we had received service, I click on the (only) link (to activate) and it replies "Your request is temporarily unable to be processed".
When I go back to the original iTunes U enrollment and admin portal, I can log in and it indcates we are accepted.
I know we have an account. i know it is activated. I can see that is is trying to launch. I just can't get in to configure it.
Can anyone help?
Thanks!
Bob

Hi Duncan,
Could you possibly tell me how to submit a collection to the iTunes U editors to show in the "Staff Favorites" or "What's Hot" section?
It's a free, excellent collection of biology videos by top-notch scientists (including a number of Nobel winners) called "iBioSeminars."
I am asking this way because I have never successfully received feedback by asking a question through the Apple support form.
Thank you!
Yolanda at iBioSeminars
(www.ibioseminars.org)

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Can't Access the our iTunes U Public Site or Course Manager

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