Can't access WMA files using flip4mac plug-in

I'm a new mac user who just bought a macbook this past weekend. I realize that the below is perhaps a microsoft software issue, and not an apple issue (the apple care service people said as much and dismissed me), but the microsoft forums provide no solutions to my issue.
I've downloaded the newest flip4mac (version 2.1) which folks here here suggested, windows media player 9 (which doesn't seem to do anything other than open a blank window with a play and stop button bar at the bottom), and tried running both safari and firefox (with and without "rosetta"), yet some WMA files still won't run.
Most vexing to me is my inability to listen to game day audio from www.mlb.com. The audio player on the website appears but there's no sound and no playback bar (with the play and stop button, streaming time elapsed, etc.). This is similar to other websites. For example, on fan590.com, if I want to "listen live" I get the separate player box, and their load up advertisement plays flawlessly, but the actual streaming audio is blank, without any playback bar.
Before downloading flip4mac, I got a message (like a missing puzzle piece on firefox) telling me I needed a plug-in, but neither browser could detect which one I needed. Now, having installed flip4mac, I no longer get that message, the missing puzzle piece is filled in, but no playback bar.
This is so frustrating because it appears many others have installed flip4mac and report no problems at all, yet this issue persists for me. Is there a certain setting I'm not selecting? It is something basic I'm not doing as a function of me being a mac novice? Or am I doomed never to have access most WMA content from my macbook?

I use flip4mac also and when I use safari to view WMA files, flip4mac is automatically launched.
Here is the forum for flip4mac:
http://www.flip4mac.com/fusetalk/forum/
Good luck!

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