Can't activate a old phone, help!

My aunt was on my plan but she switched to Cox yesterday. She gave me her old phone because mine barely works. I tried to activate it yesterday, online and by phone, and they both told me it couldn't be done because the phone must be deactivated first. But the problem is, it is deactivated. You can't call or text with it. We even got a message saying it was deactivated. Any ideas on how I can fix this? Please help! I'm tired of having a phone that dies after one phone call.

It is suspending pending disconnection... the disconnect will not be processed until the end of the current bill cycle.

Similar Messages

  • I lost my phone. How can I activate my old phone?

    I just lost my phone 2 days ago. It was a Samsung Convoy. The last time I broke my phone and had to switch to my old Nokia it was very easy. For some reason this time I keep running into dead ends on the website and countless ads for the backup service. Basically I am just looking for the spot where I can type in the id number for the phone to have it activate but I cannot find it. I also dialed the *228 on my nokia and it said it was programming for a couple minutes then said programming failed. Any suggestions on what to do now would be greatly appreciated. Thank you.

    Good afternoon and thank you all for your suggestions. wadata, I'm sorry to hear you lost your phone but  I have provided the steps for you to be able to activate or switch devices directly on My Verizon.
    From My Verizon go under I want to… Device and select Activate or Switch Device.
    Select your mobile number and device and select Next.
    Select Next again.
    Read and Accept the Terms and Conditions.
    In the following screen you will be prompted to add the New Device ID and then Submit.
    Thanks for being part of Verizon Wireless.

  • HT201269 I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but had to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage

    I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but said to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage

    Can you clarify your problem? Are you having trouble restoring your new iPhone from a previous phone's backup? Or are you having trouble logging into iMessage?

  • Im trying to activate my old phone but it says we need to sign into a icloud account that is old so its been disabled and the email too. Is there anyway we can get it back?

    Im trying to activate my old phone but it says we need to sign into a icloud account that is old so its been disabled and the email too. Is there anyway we can get it back?

    Welcome to the Apple community Jack.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • HT4972 hi. my iphone 3gs was stuck on apple logo, does not charging. when i replace the battery, it works, my promblem not is, in can't or won't read the simcard. i cant activate my phone. even i put att simcard. how can i activate it? please help me. tha

    hi. my iphone 3gs was stuck on apple logo, does not charging. when i replace the battery, it works, my promblem not is, in can't or won't read the simcard. i cant activate my phone. even i put att simcard. how can i activate it? please help me. thanks.

    Apple recommends backing up the data when you're getting the battery replaced by them. So I assume that you will likely lose the data during this process.
    Will the data on my iPhone be preserved?
    No, during the service process all data on your iPhone will be erased. Before obtaining service, it is important to back up your data using iCloud or iTunes. Apple is not responsible for the loss of information while servicing your iPhone and does not offer any data transfer service. During service, Apple may exchange your iPhone with an iPhone that is new or equivalent to new in performance and reliability.
    Following service, your iPhone may have a newer operating system (iOS) version and you will need torestore your data using the method used to back it up (iCloud or iTunes). As a result, you may also need to update your App Store applications to ensure compatibility with the newer iOS. If you experience a problem with an application purchased from the App Store, check to see if an update is available or contact the application vendor directly.
    copied from Apple - Support - Service Answer Center

  • How can I activate an old version of Photoshop that I've loaded on my new tablet? The web activation doesn't work, and when I call the number, it says it's not being used anymore. Meanwhile, I'm down to 13 days till it stops working due to not being activ

    How can I activate an old version of Photoshop that I've loaded on my new tablet? The web activation doesn't work, and when I call the number, it says it's not being used anymore. Meanwhile, I'm down to 13 days till it stops working due to not being activated. HELP?  I really need to continue using this product for my home business.It works fine not activated but the threat is that it will stop working in 13 more days if I don't get it activated, and none of the activation methods they list seem to work.

    The new serial number is to the right of your chosen download.

  • I can't activate my iphone, any help please

    i can't activate my 3GS phone, I tried itune for last 4 hours any help please!

    gdgmacguy, the OP already started thread with the same issue and stated he bought the iPhone from a Tesco stores and they have since refused to offer him any help.  He states he lives in Ediburgh and there is no store in Edinburgh. Wjosten had previously given advice in the other thread.

  • Im from Philippines and my iphone is from Japan after I updated it to iOs 6.1.3 it wont activate it says ''Activation Error Please Contact Customer Care'' what does it mean? How can I activate it? Please help me.

    Im from Philippines and my iphone is from Japan after I updated it to iOs 6.1.3 it wont activate it says ''Activation Error Please Contact Customer Care'' what does it mean? How can I activate it? Please help me.

    You can NOT unlock it. Only the carrier it is locked to can legally authorize unlocking it and the Japanese carriers will not do so.
    In order to be using it previously with a non Japanese carrier, the phone had to be hacked to illegally unlock it.  You can not get help here.
    Buy a new phone you can use.

  • That did not help me find out needy iPhone will break Icloud account for Iphone his serial number (DN**********TTN) for I am I can not activate buy user please help

    That did not help me find out needy iPhone will break Icloud account for Iphone his serial number (DN******TTN) for I am I can not activate buy user please help
    <Personal Information Edited by Host>

    Your question isn't at all clear. Is this a second-hand phone which has been locked by the previous user?  In that case only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
    If you unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all.
    You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
    You should not post serial numbers or any other personal data here; I've asked the Hosts to remove it.

  • HT3529 How can I remove my old phone number from my APPLE ID.

    How can I stop my old phone number recieve my iMessage of my apple ID.

    Turn off imessage in settings/messages, turn off Facetime in settings/facetime, delete the cloud account in settings/icloud and log out of your Apple ID in settings/itunes and app store.
    Delete the phone from your profile in https://supportprofile.apple.com if you registered your phone there

  • Just upgraded from iPhone 3GS to iPhone 4S and MacBook won't recognize new iPhone when plugged into USB, any tips so as i can sync contacts from old phone and transfer my playlists/photos/apps etc?

    Can you remove the old phone from itunes and authorise the new one?

    See Here for Transferring from Old Phone to New Phone
    http://support.apple.com/kb/HT2109

  • I can't activate my i phone, what is the solution

    i can't activate my 3GS phone, any solution

    I have tried last 4 hours and also I went to TESCO from where I brought as a contact but they disappointted me! They said to go to apple store I live in Edinburgh in Scotland and ther is no any Apple store in Edinburgh!!!! In addition, my laptop when I am trying to activate itune into iphone from itune reply come in " there is no any simcard in your iphone" Even though, there is a contact sim for two years inside the i phone!

  • Can I activate a missing phone so that I can find it?

    Can I activate a missing phone so that I can find it?

    No. If it isn't online, there is nothing you can do. You must have already activated Find My iPhone (iPad) on the device and it must have an active WiFi or cellular Internet connection to locate it.
    In any case, at a minimum, you should follow Apple's advice for when you lose an iDevice: http://support.apple.com/kb/ht5668

  • Can i use my old phone with verizon prepaid plans

    I bought a prepaid gophone from AT&T some months ago. But now I want to test how good Verizon's coverage is. Can I use this old phone I bought from AT&T's website (a Pantech Link) with Verizon's pay as you go plan? Or do I have to buy a phone from Verizon?
    Thanks,
    Timothy

    Verizon Wireless and ATT use two different networks for their voice services. The GSM phone from ATT won't work on the CDMA network used by Verizon Wireless. You need a Verizon Wireless branded device.

  • HT4623 i have i-phone 3gs purchased unlocked from usa 2 years back version 4.1 recently when i upgrade my version using i-tunes to 6.o I can not activate my i-phone , the msg server busy since last week I not understand what is the problem ?

    have i-phone 3gs purchased unlocked from usa 2 years back version 4.1 recently when i upgrade my version using i-tunes to 6.o I can not activate my i-phone , the msg server busy since last week I not understand what is the problem ?

    The 3GS was not sold as an unlocked phone in the US 2 years ago and AT&T did not offer unlocking then.
    You bought a hacked phone. The Apple servers can detect the hack and have now disabled activation. Contact AT&T and find out if you qualify to have it unlocked or buy a new legitimately unlocked phone.

Maybe you are looking for

  • How to create an alert

    hi anybody can tell the ways to create i bot alert

  • Query for service call

    Hi, Below is the query written to display all the service call records with customized field. However I found out that not all the records will be displayed, the missing records will be the service call that without solution. Can anyone please help t

  • Acer pda n30 ni usb-6008

    Hi! I want to connect Pocket PC Acer PDA n30 with NI USB-6008 card and with accelerometer ADXL311. Did anyone do somything symilar to this? Could anyone send me a link to a paper that has something to do with my question? I am looking for someone who

  • Number to exponential format in mapping

    Hi Experts, I want to convert number to exponential format. (Example number 254 to 2.5400000000E+01), is this possible using FormatNumber function??? if not can you anyone provide me UDF for this.

  • Get mountain lion back after updates

    HEllo. I Bought a macbook pro 2 years ago, with mountain lion installed. I made the update to mavericks and some problems occured. So i update to yosemite, and many problems occured. i´m not satisfied with these os, so i would like to go back to moun