Can't activate a request
all -
I'm trying to activate a request in an ODS but i keep on getting the error message that
"Request REQU_43DM9Z5JT01W4H4IHYN7QA5ZT(117,229)has not or not correctly been updated; Please edit"
I'm not sure what this request is exactly. It is not a load that has come into my ODS and has failed for some reason. I tried tranaction SM37 to see what the request is and SM37 says that the status of the job is "Finished". Can anyone tell me what the issue is here please. I need to activate the data in my ODS.
thanks,
Nyrvole
Hi vincent,
There may be few reasons why this issue has arised. Goto RSRQ and enter your request name and execute. The monitor screen for the request comes. Now here you got to see, whether the request is gone to all the data targets which it is supposed to go. If suppose the request is designed to goto 3 targets and its missed one of it, then sometimes it will not allow you to activate it. Is its not in the required data target, try updating it. This can be done only if the request if brought in through PSA. So check all these points and get back
Sriram
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Can't activate ODS because of the older request..
Hi All,
I loaded delta from PSA to ODS, but I can not activate it in ODS, error is 'Request xxxx (12345) has not or not correctly been updated. Please edit'. The point is that there is an older request that was loaded to ODS (I can't say if it was activated or not). I checked for this old request number in the change log and it is not there.
Where can I find it if it is not in the Change log?
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OlgaHi Olga,
Please check this thread ::
Table for storing DSO request
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Can't activate products with valid creative cloud subcription.
Briefly:
i have a valid cloud subcription.. I dowloaded Adobe application manager. Signed in to Creative cloud website than clicked the link "download" which opened application manager and installed the selected product.
After i opened the installed product i tried to activate it. I clicked on the LIncense Sofware button and logged in with the adobe id. But it strted to asks for serial number. So i turned to adobe support live chat. After one hour of chat turned out the problem is that i have a Windows OS with hungarian language and application manager installed the hungarian version of photoshop which can t be activated with crative cloud subcription,
Is this true?
THey recommended me to install adobe products on an OS with english language and install english version adobe products. I don t think this ok!
Can anybody help me??? Or creative cloud subcription is waste og mony if i don t have english OS??
I am coping the chat with the support for moe details:
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 2 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with Ahmed.
Ahmed: Hello! Welcome to Adobe Customer Service.
Ahmed: May I please have your email address registered with Adobe while I review your request?
Melinda: sure. [email protected]
Ahmed: Thank you
Ahmed: Could you please provide me your street address and telephone number, so I can confirm it?
Melinda: *********************
Melinda: *********************
Ahmed: Thank you for confirming, I will be glad to help you with that.
Ahmed: May I have the order number?
Melinda: Order: ***************
Ahmed: Thank you
Ahmed: Here is the serial number of product *******************
Ahmed:
Melinda: it says can t activate beacause the given serial number is not valid
Ahmed: May I have the product name which you have trying to activate
Melinda: Photosop CS6 Extended
Ahmed: All right!
Ahmed: This concern is not under my expertise so I am going to transfer this chat to Installation team.
Ahmed: Are you ok with it?
Melinda: SURE!
Melinda: Thanks!
Ahmed: Please stay online, I will transfer the chat to the Installation team.
Melinda: OK
Please wait while I transfer the chat to the appropriate group.
You are now chatting with 'Shivashankar'
Shivashankar: Hello. Welcome to Adobe Technical Support.
Shivashankar: Hi Melinda.
Shivashankar: As I understand that you are unable to activate the product, am I correct?
Melinda: Yes.
Shivashankar: I am sorry for the inconvenience.
Shivashankar: Thank you for confirming.
Shivashankar: I will be glad to check that for you.
Melinda: i downloaded the product from the creative cloud website through adobe Application Manager
Melinda: i have a valid creative cloud subcription
Shivashankar: Just to confirm, are you trying to activate the product in the Corporate network?
Melinda: Yes
Shivashankar: Do you have Proxy server enabled on your machine?
Melinda: no
Shivashankar: Please disable the Firewall and Antivirus and try to activate the product.
Melinda: ok. one moment please.
Shivashankar: Sure, thank you.
Melinda: same happeing again. when i open photoshop it says the trial will expire in 5 days. than i click on License This Software button than on the next screen i click on the Login button and it asks for a serial number which i don t have.
Shivashankar: Let us update the Application Manager from the below provided link and check this concern.
Shivashankar: Please click here:
Melinda: i already updated to this version because i found a support artcle which recommended this.
Shivashankar: Okay, thank you for confirming.
Shivashankar: We will check the host file and try to activate the product.
Melinda: ok.
Shivashankar: While Holding Windows button on Keyboard hit the key R. Once the Run command opens type in Drivers and hit Enter.
Melinda: ok
Shivashankar: This will explore the Drivers folder, In the Drivers folder open the folder named etc and check if you can find a file named Hosts.
Melinda: file explorer opened
Melinda: found hosts
Shivashankar: Please copy paste the host file to the desktop and let me know the contents of host file.
Melinda: this is it: 127.0.0.1 localhost 192.168.2.96 xserver 192.168.2.96 companyweb
Shivashankar: Do you have any other entries in the host file?
Melinda: there are some rows wich starts with #, but i think these are comments
Melinda: the effective contet is that 3 row i copied
Shivashankar: Could you please copy paste the whole contents?
Melinda: sure
Melinda: # Copyright (c) 1993-1999 Microsoft Corp. # # Mintafájl a Microsoft TCP/IP for Windows-hoz. # # Ez a fájl IP címek és NT számítógépnevek (NetBIOS nevek) egymáshoz # rendelésére szolgál. Minden egyes tételt külön sorba kell írni, először # az IP címet, azt követően pedig a hozzá tartozó nevet. A cím és # a név között legalább egy szóköz vagy tabulátor karakternek kell lennie. # # A # jel általában a megjegyzést tartalmazó sorokat jelöli, néhány # kivételtől eltekintve (ezeket lásd alább). # # Példák: # # 102.54.94.97 rhino.acme.com # forráskiszolgáló # 38.25.63.10 x.acme.com # x ügyfélállomás 127.0.0.1 localhost 192.168.2.96 xserver 192.168.2.96 companyweb
Shivashankar: Thank you for the information.
Shivashankar: Just to confirm, may I know the Operating System language and Product language you have installed?
Melinda: Windows XP SP3 32 bit / Hungarian
Melinda: Photoshop also hungarian
Shivashankar: Thank you for confirming.
Shivashankar: I have checked with the resources and I see that you have purchased the English version product and you are activating the Hungarian language version software, hence you are facing this issue.
Shivashankar: I would request you to install the product in English language and try to activate using your Adobe ID and password to resolve this issue.
Melinda: How can i install the english version? Because the application mager installed it. i didn t choose the language.
Melinda: i just clicked the install link on the creative cloud portal than the application manager did the rest automatically
Shivashankar: Please install the product where the Operating System is in English language.
Melinda: So you are saying i need and a computer with an english version of windows?
Melinda: or i can dowload english version of photoshop from adobe.com?
Shivashankar: Yes, please make sure to install the product where the Operating System Language is English and the Product language is English.
Melinda: so actually creative cloud subcription is waste of mony if i don t have OS in english? But this is not OK!!!
Shivashankar: I am sorry to hear that.
Shivashankar: Do you have further questions for me?
Melinda: no.Hi ISSUESKFT,
When the Adobe Application Manager starts up, ou can click on your name that appears on the Adobe Application Manager and choose Preferences.
In preferences choose the magyar language and install the softwares.
If you want you can install them in English language and there should not be any issue in activating the products. Creative Cloud subsiption doesnot requires a Serial Number number, just sign-in is required.
Please try it and let me know what happens. -
i have iphone 4 and it worked previously but then lost service, contacted provider and said would have to do factory reset. Did the reset and now can not activate phone. said server was not working to connect to itunes. Connected to itunes and still can not activate it. any suggesgtions?
This is the iPod touch forum. I requested your post be moved to the iPhone forum
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can you activate an iphone with one sim, and than once it is activated use it with another sim?
It could be the activation server is unavailable right now, however have you or anyone else ever used that computer to jailbreak or hack another phone? That can have an affect on the hosts file. You can check this regarding information on the hosts file or security software problems.
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com. -
Can't activate iphone after erasing it from Find my Iphone by error
Hi,
Earlier today I upgraded to IOs 7. Aftr that I erased the iphone from find my iphone (I have backup in the cloud).
After turning on again, it requests: language, then country, then WiFi (no option for SIM code) and then it gives the message: "it make take a few..." but it never activates.
I am in UK but my SIM is from Spain... is that the problem why I can't activate it?
thanks,It might be. If you were on AT&T in the U.S. you could only re-activate the device in the U.S. on their network. Contact your carrier in Spain and ask them.
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After update on 6.0.1. I can't activate my iPhone 3gs.
Hello,
After update on 6.0.1. I can't activate my iPhone 3gs. The phone is unlocked from T-Mobile Germany.
I tried activation via phone and via iTunes, with and without SIM card inserted.
Every time iPhone show me a message: "Your iphone could not be activated because the activation server is temporarily unavailable."
Any help is welcome.
Thanks.No it is not hacked it is unlocked on this link: https://t-mobile-simlockportal.arvato-services-mocom.com/PUBSILO/.
After unlocking I got message that they are sent request to Apple to "release" them, but after 10 days I can't activate them. -
I can't activate my phone after update??
Hi, after I updated the latest iOS, my phone 3GS went into recovery mode and I had to restore it twice. But after that I can't activate my phone
Please help!
This is the error message:
On iTunes: "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your netword connection is active, then try again"
On phone: "your iphone could not be activated because the activation server cannot be reached. Try connecting your iPhone to iTunes to activate it, or try again in a few minutes."
This happens even though my internet is working fine and I can access itunes store normally
THANKS HEAPSAlso I have not done anything to the phone ever since I bought it, so I assume that it's locked?
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I can not activate my iPhone 3gs. What is the problem ? why ? Solutions ?
Good day! I just bought an Iphone 3gs and I did an update and now I can not activate it. It says : the actiivation server is temporary unavaliable. When Iam trying to do throught iTunes it says that there is no sim card (((. This is my first iphone. Please help !
There is nothing wrong with Apple's activation servers. They are up & running just fine.
We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.
Apple has started to get "tough" with hacked iPhones, & simply won't permit their activation
Also, read here:
http://support.apple.com/kb/ts3424 -
Hi ! I have a problem whit my iTunes card . I scratch the cod but is been of also the number and letter so I can't activate any more that card . Can you help me how to fiind the good code please Thank you
Click here and request assistance, supplying as much of the code as you can.
(74543) -
I can not activate my iPhone 4. All time "no service"
Hello, I can not activate my iPhone 4 (after oficial unlock) with any SIM card. All time "no service" (AT&T or MTS Ukraine SIM card). Update using iTunes does not help me. The iPhone IMEI 012846003093186. Can you activate my iPhone?
Restore using iTunes does not help, it may be because the iPhone first unlocked but not activated before. iTunes gives me the message "Your request couldn't be processed.
We're sorry, but there was an error processing your request. Please try again later "after recovery. How to activate after unlock? -
Hello, can someone help me? I have an iphone 4 locked ATT. I made an official unlock. I.M.E.I. check says that the iPhone unlocked. I like the instructions, restored it through itunes. But was not able to activate it. here is what itunes: "Your request couldn't be processed. We're sorry, but there was an error processing your request. Please try again later." But I have 2 weeks I can not activate it! As it turned out, I unlocked the iPhone, which has never been activated to itunes. Who knows what can I do?
Try contacting AT&T and seeing what they have to say about it. They should be able to help you if you unlocked the phone through them.
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ODS Can't Activate by invalid character
Hi all,
I have a problem about ODS can't activate.
I have loaded a full request from SAP R/3 into ODS (SAP BW) is completed but my request can't activate. I have tried check error and I met error display as
Value 'ELAMES ' (hex. '454C414D45530D0A2020205B ') of characteristic ZREQUSTER contains invalid character
and then I check error value at PSA that its have ## at this value as "ELAMES ##"
My solution is
1. I deleted request at ODS.
2. go to PSA and deleted ## at error value and then go to RSA1 > PSA > Start update Immediatly to data target
this solution can resolve this problem but its manual solution.
Please help me about better solution for resolve this problem.
Hope its help
Sue.Do a search!!!
Here is some regex code I use..
data: w_desc_uc1 type string,
w_rex type string,
w_count type i.
w_desc_uc1 = TRAN_STRUCTURE-ITM_DESCRIPT_UC.
w_rex = '[\f\n\r\t\v]'.
* In the above declaration
*\f = form feed, \n = newline, \r = carrige return, \t = horizontal tab,
*\v = vertical tab
replace all occurrences of regex w_rex in w_desc_uc1 with '|'
REPLACEMENT COUNT w_count.
if w_count > 0.
do w_count times.
replace '|' with space into w_desc_uc1.
enddo.
endif.
RESULT = w_desc_uc1.
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