Can't activate Design and Web Prem CS6 (Mac)
I purchased the Design and Web Prem CS6 awhile back as part of a class I was taking with the intention of downloading it onto a new computer, which I just got. The program downloaded but Adobe is not accepting my activation number, says it doesn't work on any of the products listed. Since I paid for the program, I obviously want to use it. Can someone tell me how I might go about activating it?
Thank you.
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
Mylenium
Similar Messages
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Design and Web Prem CS6 Windows to MAC
I upgraded my PC with Design and Web Prem CS6 on Aug 9, 2013. I have a MAC and would like to have Design and Web Prem CS6 on that computer for other things I am working on. Do I need to purchase this software at full price or can I just pay a fee for the MAC version since I own the license on the PC? Thank you - Linda
For these kind of things it's best to Contact Customer Care directly.
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Design and Web Prem CS6 offline activation
how to do Design and Web Prem CS6 offline activation
For these kind of things it's best to Contact Customer Care directly.
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When I try to reinstall CS6 Design and Web Prem i get message that my serial number (Design and Web Prem <serial number removed>) is not valid? Why???? I have it installed now on just one computer only. It was installed also on a computer and a laptop. The laptop crashed and couldn't restart anymore. I had to through it away. After that I installed on another computer at a place where I work sometimes with photoshop. Then suddenly I got message at my computer home that the serialnumber is invalid. I installed for the time an try out version, and now I have deleted the version that I had on the computer but when i want to reinstall my legal bought version with the serial number that i mention there, I get again the message that my serial number is invalid. But now it is only installed on 1 other computer. If I check the sites, I have to contact Adobe but I don't know how. The link does not work and I cannot find any phonenumber.!!
If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
I currently run the Design and Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How do I know whether I can install my Adobe programs onto the new computer? Because I know there is some kind of limit.
Also, I had to install the software twice on my same computer before because I had to reboot the computer. I don't know if this affects the limit.You are allowed to have two activated installations so there should not be a problem having working installations on the two machines. If by chance you have somehow tied up two activations for the one machine you can have Adobe support help resolve that thru chat.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I have Design and Web Prem (Mac) I just got a new PC can I auth this too?
I have Design and Web Prem (Mac) I just got a new PC can I auth this too?
No. Standalone licenses use a platform-specific serial number. Only Creative Cloud is avialable on both platforms with the same license.
Mylenium -
I have Adobe Design and Web Premium CS6. If I buy adobe CC, can I easily open my for example indesign CS6 files with no complications?
I cannot imagine any problems in doing so, but you can keep your cs6 installation anyway.
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I can't register my product: Design and web premium CS6
I installed Design and web premium CS6 today. I started a program and then I got the message that I had to register, but the links shown didn't work... I registered via adobe product registration page but now I still get these wornings every time I start a program. What do I have to do to get my product registerred?
Aaltje-Marie Creative Suite 6 is registered when you activate your software. Please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW for information on how to verify the serial number has been registered under your account at http://www.adobe.com/.
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Installing Design and Web Prem on a different computer?
About a year and a half ago I bought the Design and Web Prem from Adobe for my MAC.
I remember hearing you can un-install it from one computer and re-install it on another if you don't want to use it on the first anymore. I could have sworn I did this once before just to see if it was true but my memory is dreadful.
Recently my MAC has been going down the drain. I recently bought a new Desktop (Windows 7) and I've been wanting to transfer all my adobe products to that computer, but the CD I have doesn't seem to want to work on my PC. It seems to only work for a MAC? I also cannot find any downloads for it online. But I do have the Serial number.
What can I do? My Mac can hardly keep Flash open without crashing. And I really need these programs working properly on a computer.If you purchased CS6 then you are probably in luck. Adobe allows cross-platform exchanges but only for the most recent version. Although Creative Cloud is the most recent, they are still selling CS6 so the provision for platform changes is likely still supported. If you purchased an earlier version than CS6 you will not have that option. See the following....
Change product platform
You can swap languages/platforms for a product you own if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
As far as having the software installed versus machines goes, you are allowed to have two activated installations, so you would not normally need to remove it from a first machine, but because you are looking to change platforms, you cannot have both platforms supported with the same license. -
How do i deactivate adobe design and web premium cs6?
How do i deactivate adobe design and web premium cs6 so that I can use the cd key to a different computer?
To deactivate you normally only need to open one of the programs in the suite and select Help -> deactivate. You are allowed to have activated installations on two machines, so if you only have the one now you can keep it as a backup if you like.
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Je n'arrive pas à installer Creative Suite 6 Design and Web Prem Mac ESD (French)
quand j'essaie d'installer mon Creative Suite 6 Design and Web Prem Mac ESD , a un certain moment dans le processus j'arrive à ADOBE MANAGER, et mon écran répond : " module manquant ".
Que faire ?Hi ntimaasbl,
Please redownload CS6 and try installing again.
Regards,
Romit Sinha -
ADOBE DESIGN AND WEB PREMIUM CS6- ADOBE X COMPONENT MISSING
ADOBE DESIGN AND WEB PREMIUM CS6- ADOBE X COMPONENT MISSING
Can anyone help-I am trying to install above package on Windows 7 -but everytime I do ADOBE X Pro is missing.
Can you help please?
Thank you,
AlfredAlfred which operating system are you using? Do you receive any specific error messages when you try to install Adobe Acrobat 10 Professional?
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I am running Lightroom 6 in conjunction with 64 bit Photoshop CS6. I need to install Camera Raw 9 plus other relevan updates for the Adobe Design and Web Premium CS6 package. Running Adobe Application manager finds the relevant updates but won't download / install them. Clicking the update button results in an error message "Application Manager has stopped working". This is a windows system running 64 bit Windows 7
update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
cc updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2014 updates: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html) -
Hi,
I would like to download Adobe Design and Web premium CS6.
My licence refers to a volume licensing but nobody around me is able to download the software.
What could I do to dowload Design and Web premium CS6 corresponding to my serial number?
Regards.Volume Licensing
http://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html -
Adobe Creative Suite Design and Web Premium CS6 package
Trying to install Adobe Creative Suite Design and Web Premium CS6 package. When I run the install I keep getting the error message: "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder". HOW DO I FIX THIS?
Hey John,
That sounds like a tough one. I searched around a little and found a few other reports of this error but saw no definitive solutions.
This would be what I would recommend you try:
- Be sure you're using the default installation option if you are not already, install to the boot drive, typically C: (you're probably already doing this)
- The amount of free space is really only relevant for the OS drive. I'd try using Disk Cleanup and remove all temporary files
This doc is for Windows 7 but should work for 8.1 too - Delete files using Disk Cleanup - Windows Help
- Boot up in a Selective Startup and attempt the installation again from there. These instructions are the steps I would try - How to perform a clean boot of Windows 8 and Windows 8.1 to diagnose issues
Note: You'll want to re-enable the normal startup afterwards regardless
- Finally, attempt the installation from the Windows built in Administrative account and see if you get the same result, here are the instructions I would follow - Windows 8.1 Tip: How To Enable and Disable Hidden Administrator Account | Next of Windows
Like before, you'll want to disable it and revert back to your normal user afterwards
I'd recommend testing the installation after completing each of these steps I described above. I've seen cases similar to this before, where other software was interfering with the installation, the OS was not reporting accurate free space to the installer, or something is restricting necessary rights to the installer for access to directories needed for the installation. I suspect some similar is happening to you as well.
Please give these a go and let me know if you get it installed.
Best,
- Dave
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