Can't activate imessage on my daughters ipod touch 5th gen.  Comes back with "An error occured during activation".  It was working until I updated to latest IOS version 7.1.2.  Can anyone help.

Can't activate imessage on my daughters ipod touch 5th gen.  Comes back with "An error occured during activation".  It was working until I updated to latest IOS version 7.1.2.  Managed to update Facetime ok but can't do anything with iMessage.  Can anyone help?

- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar                                              

Similar Messages

  • How retrieve my songs in my ipod touch 5th gen that itunes have deleted. Half of my songs was deleted and i dont know what to do.

    How retrieve my songs in my ipod touch 5th gen that itunes have deleted. Half of my songs was deleted and i dont know what to do.

    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store
    For other music you will have to get them from where you originally got them

  • HT201269 hi I have ipod just purchased a new one ipod touch 5th gen. I also have ipad,iphone how do i transfer old to new without losing all of my stuff, on other devices? help

    hi, I just purchased ipod touch 5th gen.. I have a 4th generation here..How do i transfer my old to new..I have also ipad 2 and iphone 4 plz. help
      I don't want to lose all my infomation from the other devices..phone ipad and ipod touch 4 I think                 
                                                                                                                                                                                 thank you Someone Help julie

    Old to New  http://support.apple.com/kb/HT2109
    jules dee wrote:
    I have also ipad 2 and iphone 4...
    ..  I don't want to lose all my infomation from the other devices.
    These Devices should not be effected.

  • Regarding my facetime and imessage i cant get it acctivated its giving me a message "An error occurred during activation. Try Again" .. i already done reset on network settings i've already tried to turn on and off my setting.

    Pls help me on how i can activate my imessage and facetime. Ive already tried to reset my iphone, done turning my iphone on and off, done turning on and off my settings and also tried time zone as suggested by others also tried to change my DNS settings but still it doesnt activate it only gives me an error "An error occurred during activation. Try again".......Pls help me.. Thank you

    Its possible that the server can be down now. Have you ever used it before?  If you want, try resseting the phone by just holding the sleep/wake key and the home button together for 10 seconds.  Then wait 5 seconds when it turns off and press the sleep/wake button to turn it back on.  Then try it again.  Let me know what the results are.

  • Brand new ipod touch 5th gen 64gb problems with first power on

    I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
    It was suggested on here to try the recovery start but again, nothing happened.
    I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
    It will not do anything plugged into the usb soccket of my laptop.
    Any ideas or will I have to return this to amazon?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
    Apple Retail Store - Genius Bar                                     

  • My daughter's ipod touch 5th gen is disabled with no wifi connection ..how do I restore it ? I have tried everything and Itunes keeps saying an error has occured

    My Ipod touch 5th gen has been disabled because I can't remember the passcode and has no wifi connection and when I plug it into itunes it says an error has occured. How do I fix it ?

    What error do you see when you connect it? This support document provides instructions on how to recover an iDevice that has been disabled because of a forgotten passcode. You need to restore the device. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • Ipod touch 5th gen not restoring? Unknown Error 14?

    My ipod touch 5th generation (which I've only had for a little over a week) stopped being able to sync with iTunes and told me that i need to restore it. I tried other options first (making sure firewall was letting itunes through, updateing itunes, updating ipod, turning ipod on and off), but finally i had to restore it thorughitune. Now iTunes keeps getting an unknown error 14 and telling me to retry restore. I've done it 3 times now and it still isn't working. Is there anything i can do? I can't even use my ipod at all now, it keeps telling me to connect to itunes but itunes wont accept it. HALP.

    iTunes: Specific update-and-restore error messages and advanced troubleshooting:
    http://support.apple.com/kb/TS3694?viewlocale=en_US#error14
    You'd better take it to Genius Bar, I think.

  • When will the ipod touch 5th gen come out???

    Does anyone know when the new Ipod touch fifth generation will come out to stoers in canada?

    I am serious too.  It should be available in NA this week.  Most Apple stores in the US already have stocks.

  • Unable to login to IMessage in my new ipod touch 5th gen, saying wrong password. but the same password is working fine for my applestore.

    saying wrong password. but the same password is working fine for my applestore.

    Im Getting The Same Problem With My Ipod 4th Generation
    Seems Like This is a Software Issue
    Help Please

  • I lost all my data when i tried to back up all the info to my new ipod touch 5th gen. i already restore all the settings again but it wouldnt work. What can i do?

    Please help me retrieve my data i lost. i tried to restore the settings again but it didnt work.

    Please tell up in more detail what you did?
    If yu go to iTunes>Prefernces>Devices does the date/time of the iPod backup corespnd to when yur started the backup or before?
    Didyou backup via USB or to iCloud?

  • Can the damaged back case of my ipod touch 5th gen be replaced with a new one?

    My girlfriend dropped my itouch 5 and i was really disappointed with the scratch it made on the left upper corner.

    thanks man. i have a case but it doesnt cover the whole ipod that's why the upper left corner got scratched. do you know much does it cost to have the back part replaced?  thank you.

  • Does the ipod touch 5th gen come with an update for ios7?

    can i update my ipod 5 to ios 7 or do i have to wait for apple to send and update?

    alexdessert wrote:
    .. do i have to wait for apple to send and update?
    No.
    alexdessert wrote:
    can i update my ipod 5 to ios 7
    Yes.  See  >  How to update your iPhone, iPad, or iPod touch

  • IPod touch 5th gen alarm didn't go off this morning, glitch?!

    Why didn't my iPod touch 5th gen alarm go off this morning??? Volume was up, alarm was on, but it didn't go off!! I missed going on a bike ride with my friend now so I'm annoyed, I'm on newest ios7 but anyone know how I can stop this glitch, or a solution?

    You can try the standard fixes but I have not heard of any real problem with alarms in this forum. I would also try testing the alarm a few times.
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • Is there any way to get my photos and videos off a ipod touch 5th gen that went through the was and does not work anymore?

    My ipod touch 5th gen went through the wash the other day while it was on and it came out not working at all. I was wondering if there was a way to get any of my photos and videos off of it so i could put them on my computer. Anything will do, from do it yourself methods to companies that will do it for you.

    - If they are in an iPod backup then restore another iPod, iPad or iPhone from that backup. See the restore topic of:
    iOS: How to back up
    - If they are in the iTunes backup then get them from the backup by:
    Recover iPhone, iPad or iPod photos from backups with Picturescue
    - If you used PhotoStream then try getting photos (only) from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - A data recovery company can likely get them off the iPod. Be prepared to pay alot. Google for iPhone data recovery

  • NEW IPOD TOUCH 5TH GEN

    Hi,
    Just wondering when does the new Apple Ipod Touch 5th GEN comes out in Australia ready to purchase? And in the box contents, does it come with the new Earpods with mic?

    It comes with:
    Apple EarPods
    No mention of mic being included in the earphones. I doubt it since the iPod has a built-in mic and the 4G, with built-in mic, did not come with a mic in the headphones.
    For delivery date, you have to go to your country's website. In the USA, after you start to purchase the iPod it just says ships in October.

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