Can't activate it...
Hi,
I don't know if this is the proper section to post this question but,if it isn't please move it to the apropriate section.Thank you.
I have downloaded Visual Studio 2013 Express from Dreamspark (because I am a student),for free.I installed it,it worked perfectly,but now it asks me to activate the product.
I tried loging in,but it says that my acount is not a valid Microsoft acount (is the acount that I use to download the software and register it in the first instance).
Then I tried to create another microsoft acount and use the same email adress,and it says that "This email has allready a Microsoft acount linked to it."
I mailed dreamspark support and it guided me to ask my question on the forums,in hope that some Microsft engineers will help me with my issue.
Thank you!
Hi,
I don't know if this is the proper section to post this question but,if it isn't please move it to the apropriate section.Thank you.
I have downloaded Visual Studio 2013 Express from Dreamspark (because I am a student),for free.I installed it,it worked perfectly,but now it asks me to activate the product.
I tried loging in,but it says that my acount is not a valid Microsoft acount (is the acount that I use to download the software and register it in the first instance).
Then I tried to create another microsoft acount and use the same email adress,and it says that "This email has allready a Microsoft acount linked to it."
I mailed dreamspark support and it guided me to ask my question on the forums,in hope that some Microsft engineers will help me with my issue.
Thank you!
Well I'm not sure. You say you tried logging in but you don't say how or what "it" is that said your account is not a valid account. Apparently your account is fine or you wouldn't have been able to logon to post a question in these forums. Possibly
you tried to login from Visual Studio 2013 Express and maybe the information in it for the account to use is invalid?
Visual Studio 2013 Express editions are free as is Visual Studio 2013 Community edition and can be downloaded for free from
Visual Studio Downloads. Although students can get full Visual Studio Professional for free from
Dreamspark apparently.
There's 4 Express versions. But since the Community editions is basically Visual Studio 2013 Professional for small entities why use an Express edition?
Personally I would remove Visual Studio 2013 Express and download
Visual Studio 2013 Community with update 4 ISO and once the ISO is downloaded, rather than copying it to a DVD to Install it, I would use a program to extract it's files to a Folder on my desktop. Then open the folder the files were extracted to and select
the Installer to install it. I prefer this method to performing an online downloading install where anything can cause the install to fail.
Microsoft recommends the following programs for doing that. However I used
7Zip, which is free and I downloaded probably 4 years or so ago, to do that with Visual Studio 2015 Preview and it worked fine.
"Extract the .ISO files to your hard drive.
Contents of .ISO image files can be accessed directly using third-party tools that allow file extraction from the file to a temporary folder on your hard drive (similar to .zip files). As with the virtual drive, this approach is advisable to install application
software or system upgrades. An example of this approach is the creation of an installation thumb drive to install software on netbooks or other devices with no optical drive.
The following tools offer .ISO file support:
IsoBuster
CDmage
Daemon Tools
Winrar
La vida loca
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Can't activate products with valid creative cloud subcription.
Briefly:
i have a valid cloud subcription.. I dowloaded Adobe application manager. Signed in to Creative cloud website than clicked the link "download" which opened application manager and installed the selected product.
After i opened the installed product i tried to activate it. I clicked on the LIncense Sofware button and logged in with the adobe id. But it strted to asks for serial number. So i turned to adobe support live chat. After one hour of chat turned out the problem is that i have a Windows OS with hungarian language and application manager installed the hungarian version of photoshop which can t be activated with crative cloud subcription,
Is this true?
THey recommended me to install adobe products on an OS with english language and install english version adobe products. I don t think this ok!
Can anybody help me??? Or creative cloud subcription is waste og mony if i don t have english OS??
I am coping the chat with the support for moe details:
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 2 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with Ahmed.
Ahmed: Hello! Welcome to Adobe Customer Service.
Ahmed: May I please have your email address registered with Adobe while I review your request?
Melinda: sure. [email protected]
Ahmed: Thank you
Ahmed: Could you please provide me your street address and telephone number, so I can confirm it?
Melinda: *********************
Melinda: *********************
Ahmed: Thank you for confirming, I will be glad to help you with that.
Ahmed: May I have the order number?
Melinda: Order: ***************
Ahmed: Thank you
Ahmed: Here is the serial number of product *******************
Ahmed:
Melinda: it says can t activate beacause the given serial number is not valid
Ahmed: May I have the product name which you have trying to activate
Melinda: Photosop CS6 Extended
Ahmed: All right!
Ahmed: This concern is not under my expertise so I am going to transfer this chat to Installation team.
Ahmed: Are you ok with it?
Melinda: SURE!
Melinda: Thanks!
Ahmed: Please stay online, I will transfer the chat to the Installation team.
Melinda: OK
Please wait while I transfer the chat to the appropriate group.
You are now chatting with 'Shivashankar'
Shivashankar: Hello. Welcome to Adobe Technical Support.
Shivashankar: Hi Melinda.
Shivashankar: As I understand that you are unable to activate the product, am I correct?
Melinda: Yes.
Shivashankar: I am sorry for the inconvenience.
Shivashankar: Thank you for confirming.
Shivashankar: I will be glad to check that for you.
Melinda: i downloaded the product from the creative cloud website through adobe Application Manager
Melinda: i have a valid creative cloud subcription
Shivashankar: Just to confirm, are you trying to activate the product in the Corporate network?
Melinda: Yes
Shivashankar: Do you have Proxy server enabled on your machine?
Melinda: no
Shivashankar: Please disable the Firewall and Antivirus and try to activate the product.
Melinda: ok. one moment please.
Shivashankar: Sure, thank you.
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Shivashankar: Let us update the Application Manager from the below provided link and check this concern.
Shivashankar: Please click here:
Melinda: i already updated to this version because i found a support artcle which recommended this.
Shivashankar: Okay, thank you for confirming.
Shivashankar: We will check the host file and try to activate the product.
Melinda: ok.
Shivashankar: While Holding Windows button on Keyboard hit the key R. Once the Run command opens type in Drivers and hit Enter.
Melinda: ok
Shivashankar: This will explore the Drivers folder, In the Drivers folder open the folder named etc and check if you can find a file named Hosts.
Melinda: file explorer opened
Melinda: found hosts
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Melinda: this is it: 127.0.0.1 localhost 192.168.2.96 xserver 192.168.2.96 companyweb
Shivashankar: Do you have any other entries in the host file?
Melinda: there are some rows wich starts with #, but i think these are comments
Melinda: the effective contet is that 3 row i copied
Shivashankar: Could you please copy paste the whole contents?
Melinda: sure
Melinda: # Copyright (c) 1993-1999 Microsoft Corp. # # Mintafájl a Microsoft TCP/IP for Windows-hoz. # # Ez a fájl IP címek és NT számítógépnevek (NetBIOS nevek) egymáshoz # rendelésére szolgál. Minden egyes tételt külön sorba kell írni, először # az IP címet, azt követően pedig a hozzá tartozó nevet. A cím és # a név között legalább egy szóköz vagy tabulátor karakternek kell lennie. # # A # jel általában a megjegyzést tartalmazó sorokat jelöli, néhány # kivételtől eltekintve (ezeket lásd alább). # # Példák: # # 102.54.94.97 rhino.acme.com # forráskiszolgáló # 38.25.63.10 x.acme.com # x ügyfélállomás 127.0.0.1 localhost 192.168.2.96 xserver 192.168.2.96 companyweb
Shivashankar: Thank you for the information.
Shivashankar: Just to confirm, may I know the Operating System language and Product language you have installed?
Melinda: Windows XP SP3 32 bit / Hungarian
Melinda: Photoshop also hungarian
Shivashankar: Thank you for confirming.
Shivashankar: I have checked with the resources and I see that you have purchased the English version product and you are activating the Hungarian language version software, hence you are facing this issue.
Shivashankar: I would request you to install the product in English language and try to activate using your Adobe ID and password to resolve this issue.
Melinda: How can i install the english version? Because the application mager installed it. i didn t choose the language.
Melinda: i just clicked the install link on the creative cloud portal than the application manager did the rest automatically
Shivashankar: Please install the product where the Operating System is in English language.
Melinda: So you are saying i need and a computer with an english version of windows?
Melinda: or i can dowload english version of photoshop from adobe.com?
Shivashankar: Yes, please make sure to install the product where the Operating System Language is English and the Product language is English.
Melinda: so actually creative cloud subcription is waste of mony if i don t have OS in english? But this is not OK!!!
Shivashankar: I am sorry to hear that.
Shivashankar: Do you have further questions for me?
Melinda: no.Hi ISSUESKFT,
When the Adobe Application Manager starts up, ou can click on your name that appears on the Adobe Application Manager and choose Preferences.
In preferences choose the magyar language and install the softwares.
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I am trying to install Windows Vista Business (retail boxed) 64 bit. The box didn't include 64 bit media and so I've downloaded it from technet. The install asks for the product key but it is not accepted "your product key cannot be validated.
Review your product key and make sure that you have entered it correctly".
I have been in a chat with microsoft for 2.5 hours so far and they have referred me to this forum. I don't feel that I am getting anywhere and I am incredibly frustrated.
I enclose the contents of the chat so that you can see what has already been discussed and what steps have already been taken.
You are now chatting with 'Ethan'.
Ethan: at 10:05:35
Hello Craig. Welcome to the TechNet Online Concierge. How may I assist you today?
Ethan: at 10:07:56
Excuse me, Craig, are you there?
Craig Stenton: at 10:08:01
Hi Ethan. I believe I spoke to you yesterday. I have a retail boxed version of Vista that has been unused that I'd like to use, but it only includes media for 32 bit and I am trying to obtain the media for 64 bit. I was given a link to download the software,
which I have done but my product key doesn't work with the software - product key cannot be validated. The software that I have is Vista Business (box)
Ethan: at 10:09:36
Thanks for your inquiry. In that case, you may claim a product key from the downloading page by clicking the "Product Keys" button.
Ethan: at 10:10:06
Or do you still want to use that product key?
Craig Stenton: at 10:11:07
That's ok if I can legally do that. The software will not be used by me and so I'm not sure the technet license should be used by another. I'm ok with it because I know that I have got a license for Vista. Is that ok legally?
Craig Stenton: at 10:12:01
Also, now that Microsoft is finishing the technet program, what happens to the license keys? Will they become invalid at some point in time?
Ethan: at 10:12:40
Technically, they will continue to work as usual. However, according to TechNet Licensing Terms, you must remove all TechNet products after your subscription expires. There is no perpetual use rights for any TechNet subscription.
Craig Stenton: at 10:16:08
So how does that relate to this enquiry? If I use the technet license and then my subscription expires then I can no-longer use the technet product key. Is it ok to continue to use it in place of the one with the boxed product? If it will work technically,
and I can prove that I have one product key (that I am not using for technical reasons) is that ok?
Ethan: at 10:18:06
In this case, I'd like to check your product key for you. Could you please send the key to [email protected] with "To Ethan" included in the subject so that I could know the issue better? Thanks.
Ethan: at 10:20:45
I mean I'd like to check why the key can't activate your media so that I could tell you if there is any other solutions.
Craig Stenton: at 10:22:01
My media only seems to install 32 bit but the license covers 32 bit and 64 bit. I need 64 bit media.
Craig Stenton: at 10:22:46
My product key doesn't work with the 64 bit media that I have downloaded from technet.
Ethan: at 10:23:38
Excuse me, you mean your product key is a 32 bit key, right?
Craig Stenton: at 10:24:22
I have a product key and just want 64 bit software to work with it. I want it to be legally correct but to a point, in my mind, it shouldn't matter if the software has to use a different product key to replace mine.
Ethan: at 10:26:43
Please note that product key and installation media must match with each other. Do you need me to check the type of your product key for you at this moment?
Craig Stenton: at 10:27:07
There is nothing on the box to say that it is 32 bit only. It does say "includes 32 bit dvd and information on obtaining 64 bit dvd", which does suggest that the product key is for 32 bit and 64 bit. there isn't any information to obtain 64 bit media
Ethan: at 10:31:25
Thanks for your information. In this case, I'd suggest you to contact our Windows Store support to see if they could provide you the retail installation media for you.
Ethan: at 10:31:25
Please click “Windows store support” on the bottom of the following to submit a support ticket for assistance:
Ethan: at 10:31:25
https://msdn.microsoft.com/subscriptions/windevcenter
Craig Stenton: at 10:32:46
Link just takes me to a page that says "We can't find any MSDN Subscriptions that are linked to your current Microsoft Account. If you have your subscription details (Subscriber ID or Benefit Access Number, name, and email) then you can activate your account
to start using your subscription benefits."
Ethan: at 10:33:21
Sorry, one more moment please.
Ethan: at 10:36:52
Still checking, one more moment please.
Craig Stenton: at 10:42:56
ok
Ethan: at 10:43:27
Sorry for the delay.
Ethan: at 10:43:27
Microsoft Store Hours of Operation:
Ethan: at 10:43:27
08:00-20:00 (GMT), Monday - Friday + 09:00-18:00 (GMT), Saturday
Ethan: at 10:43:27
Microsoft Store Sales and Customer Support.
Ethan: at 10:43:27
One of our representatives can process the order over the phone for you:
Ethan: at 10:43:27
0800 026 0329
Ethan: at 10:44:25
By the way, may I know where did you get this product key?
Craig Stenton: at 10:45:28
But surely I can just download the 64bit software? I don't want to have to wait for a disk to be delivered and I don't expect to have to pay for it if it's available on download.
Craig Stenton: at 10:46:19
The product key is on the Vista Business box. I can provide a photo if you wish
Ethan: at 10:46:31
Sorry, I mean could you please tell me where did you get your retail boxed version of Vista
Craig Stenton: at 10:47:36
Oh, sorry. I can't be certain. Possibly PC World - I used them quite a lot at that time.
Craig Stenton: at 10:49:05
I didn't buy it off ebay or other dubious sources if that is the purpose of your query. If I look back through our accounts I will be able to determine where it was purchased but that is a big task.
Ethan: at 10:53:16
I just double checked it for you, Windows Vista product keys should work for both 36 bit and 65 bit versions.
Ethan: at 10:54:11
**Windows Vista product keys should work for both 36 bit and 64 bit versions. Sorry for my typo.
Craig Stenton: at 10:55:17
I saw that but I know what you meant ;-> so, now that we know that my product key is valid for 64 bit, how do I download the 64bit media? It must be available.
Ethan: at 10:57:55
Just to confirm, your product key is for Windows Vista Business, right?
Craig Stenton: at 10:58:50
Yes, that is correct
Ethan: at 11:02:37
Could you please tell me if you have used before? Also please give me more information about activating the media downloaded from our TechNet site.
Ethan: at 11:02:55
**Could you please tell me if you have used the key before? Also please give me more information about activating the media downloaded from our TechNet site.
Ethan: at 11:04:30
Sorry, I just noticed that you said the key is unused. Then could you please tell me the error message when you activate with the key?
Craig Stenton: at 11:04:52
TBH, I'm not even sure I ever used it, but if I did, it wasn't for long. I purchased it so that I could support a couple of users with new Vista laptops but then downgraded them to XP due to problems (then) with Vista.
Craig Stenton: at 11:06:14
The problem that I get when trying to use my product key with the download from technet is "your product key cannot be validated. Review your product key and make sure that you have entered it correctly"
Ethan: at 11:06:48
In that case, could you please send the key to [email protected] with "To Ethan" included in the subject so that I could check for you if the key is still valid?
Ethan: at 11:09:17
Excuse me, Craig, are you still there?
Craig Stenton: at 11:11:10
yES, i AM STILL HERE. jUST SENDING THE EMAIL
Craig Stenton: at 11:11:31
Sorry, caps on for typing the product key in my email to you.
Ethan: at 11:12:02
It's okay, please take your time.
Craig Stenton: at 11:16:24
I have sent the email to you. I have included photos of the product key and the message.
Ethan: at 11:17:08
Thank you, please give me a moment to check it for you.
Craig Stenton: at 11:19:47
ok
Ethan: at 11:23:57
Still checking. Sorry for the delay.
Ethan: at 11:31:44
Thanks for your waiting. I have checked it for you, your product key is valid.
Craig Stenton: at 11:32:23
OK, but it doesn't work with the software downloaded from technet so what do we do about it?
Ethan: at 11:32:27
But I'm afraid it can be only used on one machine.
Craig Stenton: at 11:33:06
It will only be used on one machine.
Ethan: at 11:35:24
Our tool shows that the key has been used for activation before. Is that also on the same machine?
Craig Stenton: at 11:37:40
If it has been activated before then it would either have been my machine, in which case it hasn't been used for a very long time, or a 32 bit version on the machine that I am trying to use it on, which would have been in the past couple of days.
Craig Stenton: at 11:42:44
Are you still there Ethan?
Ethan: at 11:43:46
Sorry, I was taking to another customer online.
Ethan: at 11:44:54
Could you please provide me the file name of your installation media?
Ethan: at 11:47:34
Excuse me, Craig, are you still with me?
Craig Stenton: at 11:47:41
Yes I am
Craig Stenton: at 11:47:56
Do you mean the file that I downloaded from technet?
Ethan: at 11:48:09
Yes, you are correct.
Craig Stenton: at 11:48:40
en_windows_vista_x64_dvd_x12-40712.iso
Craig Stenton: at 11:49:12
I understand that this is not Vista Business, which I queried in my chats yesterday and I was told that it is the same media and should be ok
Ethan: at 11:52:13
Yes, the media contains Windows Vista and other editions. Normally, you may just claim a product key for Windows Vista Business, then you can install Windows Vista Business on your machine.
Craig Stenton: at 11:54:14
OK, so can you help me with that please?
Craig Stenton: at 11:54:42
It seems that I have the correct media, and my product key is valid so there shouldn't be any problems
Ethan: at 11:57:21
In that case you may call your regional Activation Center for further assistance. Please give me a moment to locate the contact information of the Activation Center in the UK.
Ethan: at 11:58:25
Thanks for your waiting. You may refer to the following KB article to learn how to contact Microsoft Product Activation Center for your region:
Ethan: at 11:58:25
http://support.microsoft.com/kb/950929
Ethan: at 11:58:25
(Or you may enter “SLUI 4” in “Run” to check out the number of every region in the world)
Ethan: at 12:01:04
Excuse me, have you received my above messages, Craig?
Craig Stenton: at 12:01:54
Yes I have
Ethan: at 12:02:41
Is there anything else I could do for you at this moment?
Craig Stenton: at 12:02:59
yes
Craig Stenton: at 12:03:12
just bear with me
Craig Stenton: at 12:05:06
I have done what you said and when I call the number it is an automated system that requires numbers from the activation wizard. I can't ebven install thde software to be able to get to that stage. I need my product keey to be made to wotk with the downloaded
media, or if it can't be made to work then I need to be supplied with a product key that will work
Ethan: at 12:07:18
Please give me a moment to check it for you.
Ethan: at 12:12:07
Thanks for your waiting. Have you tried the following steps?
Ethan: at 12:12:07
To activate Windows Vista over the telephone, follow these steps:
Ethan: at 12:12:07
1. Click the Start button, and then click Computer.
Ethan: at 12:12:07
2. Click System properties on the toolbar, and then click Click here to activate Windows now in the Windows activation area.
Ethan: at 12:12:07
User Access Control permission If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
Ethan: at 12:12:07
3.The Windows Activation Wizard starts.
Ethan: at 12:12:07
4.Click Use the automated telephone system in the Windows Activation Wizard.
Craig Stenton: at 12:13:04
but I can't install windows! During the install I am asked for the product key and it tells me that it is not valid and so I can't proceed.
Craig Stenton: at 12:14:16
I can't use the usual methods of activation because I cannot get an activation code. I can't use the activation wizard. I can't call the number because it requires an activation code.
Craig Stenton: at 12:14:35
I am completely stuck without somebody making it work.
Craig Stenton: at 12:16:01
We've established that everything is correct so what is the problem?
Ethan: at 12:18:45
Okay, then you may post this issue on our support forums for further assistance from our support engineers. One moment please, let me locate the entrance for you.
Craig Stenton: at 12:20:09
But surely it isn't a support issue. It is a product key issue.
Ethan: at 12:21:03
Windows Vista Activation
Ethan: at 12:21:03
http://social.technet.microsoft.com/Forums/windows/en-US/home?forum=itprovistasetup&filter=alltypes&sort=lastpostdesc
Ethan: at 12:24:45
But your product key is valid, and the media is correct. You may post your issue on the Windows Vista Activation forum to see if our support engineers have any solution on this issue.Craig Stenton: at 12:13:04
but I can't install windows! During the install I am asked for the product key and it tells me that it is not valid and so I can't proceed.
Craig Stenton: at 12:14:16
I can't use the usual methods of activation because I cannot get an activation code. I can't use the activation wizard. I can't call the number because it requires an activation code.
Hi,
I'm a bit confused with this paragraph, as you said Vista already install on your computer, why did you say Windows can't be installed?
According to your description with your problem, it is Product edition and key are not match. Firstly of all, we must make sure the system you installed on your computer was
Windows Vista Business, not matter 32 or 64 bit.
Note: you can check current system edtion at System Properties.
After that, you can try to input your product key and activate your system for test.
If problem still presists, it would be better to provide the activation error message.
Roger Lu
TechNet Community Support -
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See this discussion.
https://discussions.apple.com/message/21189708 -
HT1414 how can i activate my iphone 3gs after upgrading to ios6? it could not activate....
how can i activate my iphone 3gs after upgrading to ios6? it could not activate....
If your phone was previously hacked to unlock it, when you updated the hack was removed and it's re-locked to the original carrier. The phone will now activate and operate only with that original carrier.
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Can't activate my iPhone3GS after upgrading to IOS6
After upgrading the IOS from iTunes I can't activate it.
"Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes".
I've connected my iPhone to my Macbook Air and iTunes says: " There is no SIM card in the iPhone you are attempting to activate." But I have an AT&T SIM card inside, what's happening?
I've tried this many times over the course of a few days and even went to the Apple store, but they could not help me. Instead they suggested that I apply for a
developer's ID ... or something like that, for which I would need to pay.
Why didn't Apple spell all this out when it asked us to upgrade our iPhone when we connected it through iTunes?
I am very upset as I need a phone and I've had to buy a new phone!
Can someone pleae help me? I just want to be able to use my old phone again. Is that too much to ask?I don't know, it was given to me. I was using a Galaxy S. How do I check?
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I can't activate my iPad2 after upgrading to ios6?
I download ios6 for my ipad2, but it can NOT activate?
I don't know, it was given to me. I was using a Galaxy S. How do I check?
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How can I activate multiple tags at one time?
How can I activate multiple tags at one time?
I'm pretty sure you can run this on a sub tree of /etc/tags
http://dev.day.com/docs/en/cq/current/wcm/page_publish/tree_activate.html -
I can't activate FaceTime & iMessage on my iPad ... Would this have anything to do with already having these set up on my iPhone with the same apple ID?
As long as you're logged into the same AppleID on both devices, this is not a problem. It's only a problem if you're logged into a different AppleID and then try to associate FaceTime with an email that tied to the other AppleID.
Maybe you are looking for
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