Can't activate prepaid phone after factory reset

My prepaid galaxy legend was recently acting really weird, being super slow, and freezing. So I decided to do a factory reset, well after I selected to do the factory reset and it reset and everything it froze when it got to the Verizon logo screen when turning on so I took the battery out and attempted to turn it on, well it actually worked. Anyways I went threw the whole language selection thing and then finally got to the screen to activate it again. It didn't even say anything, or give any options then said that it wasn't able to activate. Well I have reattempted to activate it doing *228 multiple of times and finally gave up and decided to call customer service, now have been on hold for 1 1/2 hours I'm really starting to get frustrated. Can anyone please help me or give me any advice on what to do?

Let's get this resolved once and for all Heather_Dobkowski! In order to discuss your issues regarding your Prepaid Device please reach out directly to our Prepaid Support Team at 888-294-6804. We look forward to hearing from you soon, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Can't activate my droid after factory reset?

I have the droid (First one release) I recently dropped it, screen cracked.. I had insurance and got another droid. I've been using it just fine for 2 days texting, calling, using the data, everything was great.
But a few hours ago I couldn't send texts, was receiving texts with extreme delay, and the ones I was recieving would repeat themselves every few minutes even though the people had only sent them once. so I thought I probably screwed something software related up, whatever. I tried doing an internal factory reset, it just stayed at reset after I clicked it, so I turned it off and did a hard reset.. turned it back on and the screen to activate came up, I hit activate, it called verizon, after pushing the numbers at prompt and waiting it said "Activation successful", I hit next and it went back to the first screen to activate the phone.. figured it was just an error, skipped, but I couldnt connect my google account (Because i still didn't have 3g due to activation). I turned it on and off, didnt work, factory reset again, didnt work, anyone know how to resolve this? It's really frustrating.. though im hoping its some freak network outage in my area and in the morning everything will be fine.

Hi Xiael,
As I reviewed your posts I see that you were able to activate your phone; that's great!
I trust that your text messaging concerns have been resolved as well by now. Thanks for keeping us posted.
Please keep in mind that this is a peer to peer forum and while our Social Media Team monitors the activity on these forums, we offer more efficient ways to get troubleshooting assistance for critical issues such as phone activations and text messaging concerns.
For prompt assistance from our Social Media team please don't hesitate to contact us on Twitter @VZWSupport Monday to Friday 7am - 10pm and Saturday 7am - 4pm CST.
You can also call us at 1-800-922-0204 for immediate assistance from 6am to 11pm CST any day of the week including Sunday. Please have your phone fully charged and available for troubleshooting when you call us.

I can't activate my phone after update??

Hi, after I updated the latest iOS, my phone 3GS went into recovery mode and I had to restore it twice. But after that I can't activate my phone
Please help!
This is the error message:
On iTunes: "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your netword connection is active, then try again"
On phone: "your iphone could not be activated because the activation server cannot be reached. Try connecting your iPhone to iTunes to activate it, or try again in a few minutes."
This happens even though my internet is working fine and I can access itunes store normally
THANKS HEAPS

Also I have not done anything to the phone ever since I bought it, so I assume that it's locked?

Does anyone know why I can't activate my phone after restoring to factory settings?

I bought my iphone from Ebay about a year ago. I didn't realise it was jailbroken. When I updated the software before Christmas, I kept losing signal. I tried resetting it and have now restored it to factory settings but now I cannot activate it. Can anyone help me? Please?

The jailbreak made unknown changes to your iPhone and when
you restored the iPhone, it was relocked to the original carrier.
Only that carrier can unlock the iPhone, and the jailbreak may
prevent that from completing.
Google might provide some assistance, but Terms of Service
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I can't activate my phone after reformatting it. My old appleID can't unlock the phone after it was been hacked and erase information inside

I am having dilemma after reformatting my iPhone 5 and I can't get through the re-activation page. It requires me to log-in using my old apple ID which I abandoned 2 years ago after it was been hacked. Apparently, I was able to retrieve my old Apple ID and iCloud, however, the purchased items, downloaded apps, the linked device ("find my iphone app" to link) and other information were wiped out. I reset the password several times to see whether it helps, but still shows error message "Apple ID cannot be used to unlock this phone".
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Also I have not done anything to the phone ever since I bought it, so I assume that it's locked?

I can't activate my phone after updating to iOS 5.

iupdated my phone to iOS 5..earlier i was so excited to use 200 new features..but now m realy v.ngry..m iphone 3GS is not geting activated...it shows..iphone update server temprorily unavailable..arrgghh...
i hve tried bout a 50 times to activate it..but d same thing again and again..server unavailable..
i even tried connecting it to itunes..but der also an error..it showed...sim not installed..but der is an sim installed in it..
i hve tried restartin it..i hve even restored it 2 times..but d same error again came up...
since last 2 days..m widot my iphone..sum1 plz plz help me..
how can i start my iphone..i dnt want iOS 5...i jus want my phonw working..with or without iOS 5..sum1 plz help me..

For how long have you been receiving this error message? The initial run on the iOS 5 update should be over and the activation server should be up and running right now. So there may be a problem on your end, such as firewall settings. This article offers some suggestions: http://support.apple.com/kb/ts1275

Wrt600n still can't login to router after factory reset

Ok, so I reset the router but i still can't login to the setup using the factory password (admin/admin) (blank/admin) (admin/blank). Now I have an unencrypted network and no access to the setup... I even tried using the setup CD but it doesn't recognize the router. Anyone have this problem or know of a possible fix?
thanks, Carl
Solved!
Go to Solution.

Its a very common problem. Generally peoples push reset button 10-15 sec for reset that it not good enough to return your router to factory setting. So hold the Cisoc Linksys wrt600n reset button this time at least 30-40 second. And try now for a new setting.
I hope, it helps.
Thanks,
Rich
Ask any question related with Cisco/Linksys......
I am always available on this Cisco Community for help
Mod Note: Link to 3rd party support removed.

I'm having an iphone 3gs I updated the FW 5.1.1 via iTunes, but now I can't activate the phone after the update. So is there any solution for this?

I have an iphone 3gs.

Restart your iPhone by holding down the on/off and home buttons until your see the Apple logo.

Cisco 7941G phones will not boot up after factory reset.

Cisco 7941G phones will not boot up after factory reset.
The following happens.
1. Speaker light lit (Green)
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3. Saw Cisco logo with a Java Powered page.
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I think the reason why the phone isn't booting up is because the phone needs to know where to find the configuration/firmware files from a tftp server. I do have a TFTP server, but normally I need to go in settings to change the alternative tftp server, but the thing is that now I can't even press the settings button...
Please help.

How many phones were reset and upgrading at one time? What is the setting of the TFTP Maximum Serving Count (Advanced TFTP Service Parm) on each of the TFTP servers?
Sounds like too many devices trying to use TFTP at once.

HT5312 phone activation after factory reset

Will a factory reset require reactivation of phone service with the carrier

Hi, SBtaylor.
The iPhone will require the previously used SIM or a valid activated SIM after factory resetting the device.
Using an iPhone without a wireless service plan
http://support.apple.com/kb/HT3406
Cheers,
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I earesed my iphone 4s and reset it so they ask me to activate my phone, after puting my username and password they told it's not correct

i earesed my iphone 4s, and reset it ,so they ask me to activate my phone, after puting my username and password they told it's not correct.

Did you purchase this phone new or second hand.
If second hand you probably ran into this Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
you will need the original owners info. Find My iPhone Activation Lock - Apple Support

HT4623 hi sir/madam i have a problem with my icloud acount.my brpther has bought a iphone 4 from europa.since 2 years i was using my phone.i have made hard reset and now i can not activate my phone.denn i do not know the icloud acoud what i see there.

hi sir/madam i have a problem with my icloud acount.my brpther has bought a iphone 4 from europa.since 2 years i was using my phone.i have made hard reset and now i can not activate my phone.denn i do not know the icloud acoud what i see there.pilease help me about that problem...

You need to use the credentials for the iCloud account that was used to turn on the Find my iPhone service.
If you can't remember yours, you can recover it here: https://iforgot.apple.com/appleid
If you've been walking around for 2 years with someone else's account set up for Find my iphone, then you'll have to get hold of that individual. If you can't, there is no way to bypass activation lock.

TS4002 I can not activate my iphone after running the software for icloud account not remember, I wish abble to open my computer soon. My phone IMEI 013007007033970

I can not activate my iphone after running the software for icloud account not remember, I wish abble to open my computer soon. My phone IMEI 013007007033970

Hi nguyen trong thang,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are saying that you are having issues activating your iPhone, you may find the troubleshooting steps in the following article helpful:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Regards,
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After i update my iphone from version 4 to ver 6, it says that it can't activate your phone.

After i update my iphone from version 4 to ver 6, it says that it can't activate your phone.

Has the device ever been hacked or jailbroken?
Your signature states iPhone 3G, is that accurate? I ask because the end of the line for the 3G is 4.2.1. If it were possible to update that device beyond 4.2.1 it would involve hacking or jailbreaking which means you cannot get support here.

HT4623 I can't activate Location Services after installing ios& on Iphone 5.... any ideas?

I can't activate Location Services after installing ios& on Iphone 5.... any ideas?

I had the same issue with one of the three iPhones I updated on Wednesday. There are many processes that are working for people including:
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Some people have been able to resolve the issue by resetting but only using "Reset All Settings" without having to erase all content, but that did not work for me. It took a while to get everything back to normal, but it is good to know that there was a somewhat simple solution.

Can't activate prepaid phone after factory reset

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