Can't activate Windows 8.1 from Windows Store Upgrade.

I have updated one of my client's computer to Windows 8.1 by the windows store after first reseting the Windows 8 from the Windows 8 Settings. After the update, the computer didn't activate and was asking for a product key. I have went ahead and opened up 'slui.exe 04' to activate the computer and get redirected to a microsoft agent after typing the IID. The microsoft agent said the computer needed to be activated by the manufactur. I then called the manufactur for assistance on this activation problem, and I get told I will need to pay for additional things like Virus Protection, and 24/7 tech support.. I'm trying to finish this computer up for a client, have it wiped and cleaned. I'm the technician helping her backup her data, clean, and wipe the computer. I need to pay at least $99? Thats just like asking to pay for a licence. A Windows 8.1 student licence is $69.. I shouldn't have to pay extra, and suffer without any money in offer back. I even told the tech support person on the phone that all I needed was the product key that was available with my computer, not extra tech support that already has what I know what to do if it occurs. I already know what anti virus programs to use and how to help my clients use them, I don't need assistance on fixing my or my clients blue screens or othe issues. I said to my client that my services are cheap all the way down to less than $30 and will be solved in less than two days. This computer is the only computer that wouldn't take it's embedded BIOS activation key, and automatically activate. I was asked to pay over $100, and I won't. I just need my client's computer to be activated to who ever (s)he is going to give it to.

If you upgraded using the MS store, then it is Microsofts responsibilty, they should have given you a new Product key for 8.1.

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Can't activate Windows 8.1 from Windows Store Upgrade.

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