Can't activate windows after hard drive failure.

I'm attempting to revive a less than year old laptop for a friend after a harddrive failure.... toshiba drive was dead dead.
Has a windows 8 sticker on bottom so can only assume that's what it came with, but windows claims the product key stored in bios has been blocked and will not activate.
Have tried 8, 8pro and 8.1 with no success. is it possible this machine came with the "Bing" version of windows?
Owner is not computer savy so can't believe he did anything to alter the slic table in the bios...... even flashed it with the latest bios version with no change.
After googling the product key that comes up "xky4k-2nrwr-8f6p2-448rf-cryqh" using more than one product key tool, seems its listed all over the internet. Is this what should be on this machine?
Thanks for any help.
This question was solved.
View Solution.

Hi:
You have to use W8.1 OEM installation media.
Anything you can find on the internet is for retail versions of W8/8.1.
You will need to either get your hands on the above media or order a set of recovery disks from HP.
To order recovery media, click on the link below, select the W8.1 drivers and then click to expand the line labeled Order Recovery Media.
http://support.hp.com/us-en/product/HP-15-g000-Notebook-PC-series/6545564/model/6761879/drivers
Why didn't your friend contact HP to get this matter taken care of? Wasn't the notebook still under warranty after less than a year?

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