Can't add attachments in new messages in Mail 2.1.3

I am trying to help someone with a problem they are having with Mail.
No matter what method they use it will not allow attachments to be added to new messages. This is on an Aluminium Intel iMac running OS 10.4.11 and Mail 2.1.3
We have tried the following (not necessarily in this order):
- reset the PRAM
- removed the mail plist file and reconfigured mail
- safe boot
- Permission repair
It can send and receive without problem. It has one other problem where it can no longer open saved drafts. If you double click on them they do nothing, double click again and it opens a new message window missing many of the defaults like the ability to choose from which account it is to be sent. We tried rebuilding the Draft mailbox but that did not help.
We configured the account on a laptop and all worked fine.
The next course of action will be to use Mac Help Mate to clean caches etc. and then re-instal the 10.4.11 Combo Update.
Has anyone experienced something like this? If so what was the fix? Any ideas or suggestions would be most appreciated.
Message was edited by: Ross Dudley

:
Restart your mac:
Safe Boot: Hold down the shift key after the chime until the Apple logo appears and the gear is moving.
It will take awhile but you will be asked to login.
Go to your Applications folder> Utilities and launch Disk Utility.
In the left side column, highlight your drive and repair permissions.( button down below)
Empty the trash.
Restart your mac.
From BDAqua:
Quit Mail, then In your home folder, try moving this folder & file to the Desktop then reboot...
/Users/YourUserName/Library/Caches/Mail
Move to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
hpr3

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