Can't add audio files (PSE 5)

PSE 5 won't allow students to add audio files(WAV or MP3) to slide shows. Error message is as follows. "...system does not have required compressor/decompressor (codec) installed."
I'm working in a lab situation. Only 2 of the 24 computers are having this issue. Help!

Try importing all those music files into organizer and see if it can play those files. If organizer is able to play these files, you can add these files to slide shows.
Else install some quick time codecs and try including these music files again.
Regards.

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