Can't add cellular data

I want to add cellular data to my ipad(3rd gen) with verizon.I tried to reset reprovision account, reset account,turn on, off, everything, but when I go to my cellular data account I can't connect and comes a message wich says: connection failed, tray again later.I've benn doing it for a while but nothing,please what's going on?

I call them, but they want to sell me a new sim card, the girl says that my account stay without using it for more than 30 days.I tried to confirm that and log in with my son's ipad, that one stays always without cellular data, because he uses only to play.This one let me add it, I'm really confused?

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