Can't add m4a files in itunes

When I try to add m4a files in itunes it did not add it. Please help how can I add m4a files in itunes.

Further info: my housemate just drop-boxed (mac to mac) a few of his albums that work fine in his iTunes and the same thing, they'll show in a playlist with their correct details but not in the main library. iTunes is definitely processing after I add them, and they are definitely not corrupt (shown MP3 scan +repair) - I've attached a couple of pictures to clarify.
Please help! I'm a bit OCB about my music being organised correctly I'll admit!

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