Can't add music to ipod touch even though computer and itunes recognize it

I have an ipod touch 4th generation that has suddenly stopped allowing me to add any music to it. It worked absolutely great with no problems for about a year  and suddenly when I load it up on itunes I can't add any music to it at all. if I try and drag any music from my computer on to it, I get this no icon as you can see
Same if I try and add music from my itunes library.
I've done pretty much everything I can think of to try and fix this, I've completely wiped itunes from my computer and re-installed, I've made sure that my ipods ios is up to date, I've reset my ipod, I've completely erased my ipod and restored it to factory settings. I have an old backup but it fails every time I try and restore it, saying that the backup session failed. I've tried resetting the lockdown folder as recommended but when I delete it, itunes can't connect to my ipod, so I ended up restoring the lockdown folder back to where it was from my trash can. I've made sure all my drivers are up to date and my computer is AMD so i know its not an intel chipset/ipod issue. I've turned off my antivirus and computer security programs and that made no difference at all.
These problems are the same when tried on another computer and I'm sure I've done other things as well but I'm drawing a blank trying to think them up.
I have an old ipod mini that has absolutely no problems at all using the same itunes and computer so I'm pretty sure this issue is located just on this ipod. I bought it used on amazon so the warranty and service coverage have already expired, so I kinda have to figure out how to fix it myself..
Anybody help at all with this would be greatly appreciated

I don't see how it could be windows causing the issue since my other ipod works fine with this installation of windows on this computer and I don't at the moment have anyway to back up what I have on my computer in order to re-install windows, but maybe if nobody else has another solution I'll look into it. Thank you for your help and suggestions

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