Can't add phone to my share everything plan?

So when I go to add a phone it says "One of the selected devices requires a Share Everything Plan.  The current account-level plan does not support this device." I currently have just a hot spot and am switching from Sprint to Verizon but I'm not adding a whole seperate data plan to do so. Any help on this issue would be much appreciated.

I would suggest calling customer service or going to a corporate store. You might be able to get the Nationwide plan since you are technically an existing customer. Otherwise you can bundle the new device and the hotspot into the Share Everything plan.

Similar Messages

  • Add iPad to existing share everything plan.

    I do not understand why I can not add and activate my new iPad online.   Instead, I have to call customer support.  I called, and they told me that department was shut down for the holidays.  Seriously?  I understand it's Christmas and all, but I can only imagine how many people will be getting one for the holidays, and unable to activate the cellular on them for a couple days.  If I try to add a line online, it tells me to call customer support.  Frustrating.

    you know you a still use wi-fi on it. which is probably preferable.

  • Can I combine a new individual account with an existing share everything plan?

    My wife, son, and myself are on a share everything plan. Pepco installed a new electric meter yesterday, and when they restarted the power it apparently fried my phone, which was plugged in at the time. I'm not due for an upgrade until late next year and don't have a warranty. Best Buy is apparently about to offer a free Razr Maxx HD with new account activations, but is it then possible to transfer the new account over to our existing share everything plan?

        I really sorry to hear about your phone, Seems! That's a pretty bizarre situation. I can confirm that you have the option to add a line to your account and use the new phone on your current number. Please keep in mind that this will leave you with an extra line that will have a two year contract term. I trust that this resolves your concerns. Have a great day!
    ChaunceyM_VZW
    Follow us on twitter @VZWSupport

  • How do I add an existing iPad to my Share Everything plan?

    I recently converted my family's five iPhones to Share Everything.  We also have five iPads, and I'd like to add them to the plan.  Right now, they all have separate data plans that were created from the device.  How do I move the data plan to my Share Everything?  Thanks.

    My girlfriend and I just switched over to the Share Everything plan. We each have an iphone and an ipad. I have an ipad with LTE, she has an iPad 2.
    We were able to do the account merging for the phones over the phone with Verizon - it was a little unpleasant and had a lot of holding and multiple attempts before it worked.
    When it came time to add our ipads, we couldn't seem to do it via the website, so we went to the store. We used one here in Astoria, Queens (NYC) on Steinway. They were knowledgable and fast. After hearing so many horror stories I was really nervous - but they ran through everything very very quickly and easily.
    They *only* had to swap the SIM card in my iPad (with LTE) - with hers, they did not. They deactivated our accounts on their computer, swapped my SIM card out for me, sat around for a few minutes while we waited for everything to register - and boom, done. Didn't charge us anything for the SIM. 20 minutes tops.
    It's $10 each per month for the ipads, we're actually saving a pretty huge chunk of change, and working with a larger data bucket, so good deal so far.
    It's weird now that if I go to the "cellular data" portion of my ipad it says "You cannot manage this plan on this device, call this number instead..."

  • How do i add an ipad to my share everything plan?

    how do i add an ipad to my share everything plan?

    A. Has to be vzw branded iPad
    B. Do you have an extra line your not useing?
    C. Add a line

  • Ok so I was talked into switching to a new iphone 5 and loosing my current grandfathered unlimited data on my Iphone 4 and being talked into using the share everything plan.

    So I switched to a share everything plan based on the recommendations of a sales rep.  he told me I was using less than 2 gigs of data on my phone. So I upgrade my phone and switch plans.  my biggest complaint is I asked how much for each line and I was told about the smart phones and then I have a non smart phone that I am now being charged $30 per month for.  This phone uses no data and maybe sends a text message about once every month.  I was paying $9.99 for the phone previously.  And somehow I used more than 10 gb of data, when the rep did the analysis he said 8 was ideal.  Last month I had an overage of $45 dollars and went over 10 GB.   Not sure how any of this is better Verizon.   I upgraded to the 10 GB of data plan for more money thinking it was going to take care of the problem, but 7 days before my billing cycle was over.  I turned off my hotspot completely and told my husband he could only text and use the phone for calls.  no internet or apps. I did the same. I don't understand how we could possibly be using so much more data now we have switched to this new share everything plan.  Now what is frustrating is I can't even look up my bill and its 3 days after my billing cycle. I want to know if I am going to have another overage because of the tracking usage issue.  What gives Verizon?   You used to be so good.  I have been a customer with this company before it was Verizon and stayed because I have never had a problem.  Speaking of the non smart phone I am now paying an arm and a leg for...  that phone where its located in the state didn't have service for almost 3 days.  They said lightning hit a tower but it was fixed.  Crappy job of fixing in my opinion.  Do I get a rebate for the 3 days of no service and the sketchy service before that?   Man This makes me so frustrated.  I want to pay the outrageous cancellation fee and just be without internet and get a pay as you go phone from Walmart.  Come on Verizon step up your game.  Are you really getting to big to care about giving your customers good plans for a decent price? 

    You have fallen for the great Verizon Wireless Lie, most customers don't use over 2Gb and its a better plan, and unlimited is unsustainable yada yada yada.
    However your choices were getting new devices for cheap so if you paid full price for your device at $700 each, you would have kept unlimited and paid no $30 upgrade fee. Per line.
    Now add up the additional cost of that data usage and it is way over the cost of what paying full price would have cost you.
    and being in a contract with an early termination fee it all adds up.
    Verizon claims unlimited data is unsustainable, but you can see its sustainable only when you get charged mucho bucks in $10-$15 overages per GB.
    Good Luck

  • Will I be able to upgrade ever again without being forced onto a Share Everything plan?

    I just got off the phone with customer service and I'm seriously hoping they were wrong about the upcoming changes. I currently have a family plan with 4 smartphones, and have determined that the new plans will increase my bill by about $50 a month, for less data. I am not interested in the new plans at all, and feel they are a huge insult to all but a small portion of the customer base (but I digress, that's not my question).
    Anyway, after trying to convince me that I'd be getting a better deal by increasing my monthly bill by $50 (seriously) they told me that ANY upgrade performed after 6/28 would force my entire account (all 4 lines) onto the new plan. This is not a question of unlimited data vs capped data. My question is: will we be able to upgrade lines and at least keep the 2GB $30 plan in the future? If anyone can provide any details on this question I would greatly appreciate it.

    http://solutions.vzwshop.com/shareeverything/
    I have an unlimited data plan on my account. Do I need to change it?
    You're not required to move to Share Everything but if you do, unlimited data will not be retained on your line. As a Verizon Wireless customer you have choices when you upgrade at discounted pricing. You can choose from a standalone data package starting at $30 for 2GB or a Share Everything Plan. If keeping unlimited is important to you, you can choose to upgrade and pay full retail price for the phone.

  • Want to change share everything plan, but have a conundrum.

    I went into a Verizon store a couple of months ago to buy a smartphone. First time dealing with Verizon so they ask me what I am looking for and what kind of data I want to be allowed. After telling them what I wanted (unlimited talk and text, 1GB of data) they offer, "Since you are signing for a 2 year contract we have a promotion going on that you can get a free tablet (Elipsis) and 1GB of data per month for life." I thought, "Hey sounds good" right? So I went with that deal. I got a S4 with 1GB and the tablet on the share everything plan for $90 a month. After a a couple of months I saw my tablet used roughly a total of 10MB in those two months. So I decided I really didn't need it. I decided then to drop my data down to 250MB a month and still keep my 1 GB, so I thought. By selecting that I was informed I would lose my data promotion. Ok, Let's see what else I can do. I call Verizon to see about their single line plans for 1GB. They said if I wanted to go that route I would have to pay $165 for an early termination fee for the tablet line. So now I am left to either lose my data promotion for the tablet and still end up paying the $10 a month line fee, or pay $165 to cancel that line to get the single line plan. I don't see how how I can be charged the termination fee for a device I was given for free along with the data and for them to take away the promotional data because I want to lower the data on my share everything plan. The single line plan I am looking at is $60 a month and to drop the data on my share everything plan along with the 1Gb promotional data it would come to $65 (If I was allowed to do that). Seems kind of unfair to me.

        Hiker_Dude, we want you to take advantage of the best deals on our network. The tablet device was offered for free with a two year agreement. Do you remember signing the two year contractual agreement? Additionally, a letter confirmation was also sent to your billing address that confirmed these changes on your account, as well. As a result, if you cancel that line before the contract expires, the Early Termination fee would be valid.
    Is there any other particular reason why you no longer want the tablet? Do you know of anyone that would be willing to assume responsibility of that line. http://vz.to/1tqix6n We offer other MORE Everything plans that will fit your needs http://vz.to/1lwOwRQ
    LasinaH_VZW
    Follow us on Twitter @VZWSupport

  • I have a question about the new share everything plan.

    Hi,
    I have a question of the cost of the new share everything plan. I looked at the options and prices for different phones. Next to smartphone it says 40 dollars, next to basic phone it says 30 dollars etc etc. Does that include the unlimited texts, and minutes? If so, how much would this plan cost for 2 smart phones and one basic phone with the unlimited minutes, unlimited texts, and 2gb of data cost per month?
    Thanks!

    yeah, the line access fee (40 for smartphones, 30 for basic, etc) includes unlimited talk/text and access to the pooled data allowance. It would be $170/month before insurance and taxes and fees for the 2GB plan($60), 2 smartphones ($40*2) and a basic phone ($30)

  • I currently have an I5 and as with the previous I4, both buttons have failed and now my battery lasts almost six hours if I don't use it. I cannot upgrade my phone until March, 2015 even though I recently upgraded my phone to the More Everything Plan.  Am

    I currently have an I5 and as with the previous I4, both buttons have failed and now my battery lasts almost six hours if I don't use it. I cannot upgrade my phone until March, 2015 even though I recently upgraded my phone to the More Everything Plan.  Am I destined to be a nonuser for three months until I can upgrade. This is very unacceptable as I've been a Verizon Wireless customer for probably 20 yrs!

    As a 20 year customer of ours, we certainly appreciate your loyalty Richey_Rich. I know the importance of ensuring you have a properly operating phone. Can you please clarify which button on the device is not working? Is there any physical or water damage to your phone? Any applications that stay running?
    Thank You,
    MichelleL_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • Can I add a Windows tablet to my plan?

    I want to buy a Windows Surfact Tablet, but I do not see the option to add it as a device to my plan.  Is it supported?

    Verizon can only add devices to a plan that have a VZW modem installed already.  If it was not designed for the VZW network then you will have to consider a Jetpack or some other mobile broadband device to connect to VZW for you first.
    For a list of currently supported tablets:
    http://www.verizonwireless.com/b2c/device/tablet?&zipRdr=y
    To check the compatibility of your non-supported tablet with the VZW plans:
    http://www.verizonwireless.com/b2c/nso/enterDeviceId.do

  • How can I add a custom made share button for Facebook?

    Hi!
    I have built a custom "share"-button for Facebook (with an additional layer for rollover/active states, using photoshop), but I don't know how to make it work?
    What code do I have to use, or can I just create a link using my button? What would the adress be?
    I googled this but couln't find anything that helped...
    Thanks in advance!

    It doesn't appear so simple Tobi. The image is pulled from Facebook's servers and the button in itself is an altogether different HTML page from Facebook shown on your site within an iFrame.
    I found something similar to your request (this requires PHP support on your server). Please check the below link.
    http://www.daddydesign.com/wordpress/how-to-create-a-custom-facebook-share-button-with-a-c ustom-counter/
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    Vikas

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    Hi,
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    Thanks.

    Hi Geoffrey.
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    Regards,
    Tiago

  • Upgrading a basic phone to smart phone without 'Share Everything'

    I have older Family Share Plan containing basic phones, as well as smart phones (with tiered 2GB/$30 monthly data). When they are eligible for upgrade, will any new smart phones added to the plan be able to receive the same 2GB/$30 data that other phones currently on my plan receive?
    The more unreasonable options seem to be requiring every single person on the plan to switch into Share Everything, or booting the person looking to get a smartphone out of the plan. Neither of these are a viable option.
    Thanks for any help clearing this up!

    The $30 per month is for 2 GB of data, in addition to whatever you are paying per month for voice/text/insurance/taxes, etc.  When you do switch, if you aren't aware of it, do it on the first day of your billing cycle so that you don't run into proration. 
    And some people are reporting that some Corporate stores try to convince people that they'll save money on the Share Everything plan.  Some will save money, some won't.  Just do your homework, know what plan you want, and read your new contract before signing! 

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    My computer crashed and lost everything. i have to re-install iTunes, is there a way i can sync my phone and not lose everything?

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