Can't allocate Online Number

Hi,
I have three Skpe accounts for three different businesses.  I recently bought a new online number and Skype happily took my money without any real access to support.  i hope someone from skype actually reads these forums.
Anyway, when I try to allocate the number I get this error message.
Oops, something went wrong...
We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.
Thank you.
And it has done this for at least 4 days.  Please help.
Michael

And to make matters worse, rubbish chat support at Skype ended the 15 minute conversation before the matter was solved.  Total rubbish.  
Skype make real customer support easily available again.

Similar Messages

  • Who can phone my online number?

    I live in the South Island, New Zealand. The closest major city in the South Island is Christchurch and I can buy an online number starting with prefix 03. Can people from other regions of my country call me on my online number, for example from Auckland or Queenstown?
    Solved!
    Go to Solution.

    I live in North Carolina, USA. My online number functions like a regular phone number. Anyone in the world can call (using the US country code as the initial prefix of course).
    I have even set up call forwarding on my online number to ring directly to my cell phone.
    I would imagine it works that same way where you are. 
    Hope this helps!

  • How I can turn my Online Number to a toll free to ...

    Hello
    We have purchased online number.
    How I can turn it to toll free for my customers.
    Thanks
    Yuli

    Yuli wrote:
    Hello
    We have purchased online number.
    How I can turn it to toll free for my customers.
    Thanks
    Yuli
    Skype does not provide toll-free numbers.  You would have to contact a provider of those services in your country, seeing if you can purchase a toll-free number that could forward calls to your Skype Online Number.  In many countries, this would be possible, but done separate from Skype. 
    Good luck!
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Can the Skype online number use my old mobile num...

    Hello, I want to demand a french on line number on Skype. But I have a french mobile number en France, and I used this number for 3 years. Right now I will go to another countries for 1 year, is it possible, when I demand a Skype on line number, Skype use my old number to be the on line number? Thank you!

    Well, the number and account information are stored on the SIM card. You might need to check with them to tell them you are going to use a different phone, but normally you don't have to. That is the great thing about GSM and SIM cards. You just change out the SIM. I do not know, however if they require different plan information with an iPhone. Some carriers do.

  • Online Number OR ??

    Hi
    My GF is in London and i am in NZ, we both have iphone's and pc's
    What is the best way to stay in contact while she is away, I see there is an online number is that only for iphone ??
    How does online number work, do we both need a number ?
    Does she need number if i am calling her if i get a number ?
    what is differrence between ionline number and skype number to go
    Thanks in advance
    Ian

    Ian59 wrote:
    Hi
    My GF is in London and i am in NZ, we both have iphone's and pc's
    What is the best way to stay in contact while she is away, I see there is an online number is that only for iphone ??
    How does online number work, do we both need a number ?
    Does she need number if i am calling her if i get a number ?
    what is differrence between ionline number and skype number to go
    Thanks in advance
    Ian
    If both of you use Skype on your devices (iPhones and PCs), you could simply call each other via Skype for free.  No need for anything else from Skype. 
    An Online Number is used by people on telephones to reach your Skype account.  Online Numbers are available in a couple dozen countries, including the UK.  After purchasing the Online Number, it costs you nothing to receive calls on that number with your Skype account.  For callers, it is either a free call, or it costs them however much to reach that number from their telephone provider.  A Skype To Go number is a way you can access Skype when you are not at your computer or device with a Skype app like your iPhone.  When you dial a Skype To Go number, you can either call from a short list of your contacts, or dial any international number.  You can use an Online Number with any Skype program or app - on a computer, smart phone, etc. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Online number available in Brazil?

    Hi,
    Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
    I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
    The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them. 
    Extra info:
    - I use Skype on Windows, Linux, Android
    - Most of our calls are ±45 minutes
    - We call twice a month, top.
    Many thanks in advance.
    With kind regards,
    Roberto

    Reus wrote:
    Hi,
    Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
    I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
    The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them. 
    Extra info:
    - I use Skype on Windows, Linux, Android
    - Most of our calls are ±45 minutes
    - We call twice a month, top.
    Many thanks in advance.
    With kind regards,
    Roberto
    Reus wrote:
    Hi,
    Im a frequent user of skype. I use skype credits to call my family in Brazil, I live in The Netherlands. Now I need to have a online number which they can call as well.
    I found an article on your website explaining what a Online Number means and the availability in other countries. What I don't understand is: the availability, does this means that you can order a online number if you live in this country or does it means that only those countries are able to call you on that number?
    The goal I want to achieve is that I have a Skype number which my family can call, using their (mobile) phone and that doesn't bring extra costs to them. 
    Extra info:
    - I use Skype on Windows, Linux, Android
    - Most of our calls are ±45 minutes
    - We call twice a month, top.
    Many thanks in advance.
    With kind regards,
    Roberto
    Unfortunately, Skype does not offer Online Numbers from Brazil.  You can see the list of countries where Skype has Online Numbers at the "Online Number" link at the bottom of this web page. 
    If you could get your family to use Skype in Brazil, then you could have free Skype calls, including one-on-one video calls, without having to use an Online Number or having them place international calls to reach you in Europe. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Online number rejected - France

    Hello,
    I purchased an online number for 3 months yesterday night but then I received emails telling me my subscription wasn't accepted by the local authorities. Then another email, we Will keep trying, it Can take up to 6 hours... Then I read from your assistance page that for certain countries (such as France) you need to submit a justification of your home address (usually an electricity Bill or something like that). So i have plenty available but it doesn't specify anywhere in the assistance how you are supposed to send the justification or even show it to whom, when, where...?
    I didn't dare to cancel my number and try again because I paid already and I'm afraid to get debited several Times!
    Please help??
    Thanks,
    Sophie

    Hi Sophie,
    I tried to get also an 'Online Number'. I live in France, in the Aveyron, code 012.
    But i read that only regions 970 and 977, so the region around Paris, can get an Online Number.
    So i stopped tying to get one.
    Have you succeeded in getting one? 
    Please let me know.
    Ton

  • I wonder will online number suit my needs?

    I am a Chinese student and am going to Washington State, USA. soon.
    My needs:
    I don't plan to buy local mobile network's plans.
    I just want to use my laptop to make and receive calls from domestic US mobile numbers and landlines.
    if online number suits my needs, how much does it cost?
    if it doesn't, are there any other skype solutions? & how much does it cost?
    what about the unlimited world subscription of $13.99/month or the pay monthly subscription to calls in U.S?
    Solved!
    Go to Solution.

    ricsrevenge wrote:
    I am a Chinese student and am going to Washington State, USA. soon.
    My needs:
    I don't plan to buy local mobile network's plans.
    I just want to use my laptop to make and receive calls from domestic US mobile numbers and landlines.
    if online number suits my needs, how much does it cost?
    if it doesn't, are there any other skype solutions? & how much does it cost?
    what about the unlimited world subscription of $13.99/month or the pay monthly subscription to calls in U.S?
    An Online Number would cost US$ 18/3 months, US$ 60/year, or - if you first purchase a subscription for calling telephones - US$ 30/year.  You can get an Online Number in Washington state. 
    To cover your calling to telephones, you can use Skype Credit or purchase a subscription.  If you only need to call telephones in the USA (landlines and mobiles), the Unlimited USA (or Unlimited USA & Canada) subscription at US$ 2.99/month is a good way to go.  The Unlimited World subscription would also cover calling to landlines and mobiles in the USA, but take a look at the list of countries and types of phones in those other countries first.  For most countries, the Unlimited World subscription only covers calling to landline phones - not mobiles.  But if you are only concerned with calling phones in the USA, go with the US-specific subscription.
    Another suggestion... set up your Skype account and make those purchases while you are in the US, or somewhere outside of China.  Then you are dealing directly with Skype, instead of having to go through Skype's Chinese partner.  That will probably work better for you in the long run.
    Good luck!
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • How can I move an online number from one Skype acc...

    I managed to get an online number but bought it for the wrong Skype account - is there any way I can get it transferred across to a different Skype account?

    It's not possible to transfer products from one account to another. But you can request a refund and purchase a new number for the correct account.
    https://support.skype.com/en-gb/faq/FA297/How-do-I-request-a-refund

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    I don't know, but I have the same problem!

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    HELLO,
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    Although I work for HP, my posts and replies are my own opinion and not those of HP.
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    -Josh M.
    Although I work for HP, my posts and replies are my own opinion and not those of HP.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

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