Can't authorise or deauthorise my computer
i downloaded some songs to itunes and then found out i couldn't play them or burn them to disc. i've tried authorising my computer but it says an unexpected error occurred in the itunes store and to try again later. i've done this a few times every day for the last week and it's still not working - i wouldn't be so annoyed but i've spent money on songs i can't even listen to! any help greatly appreciated, thank you in advance!!
I keep getting the same problem. I paid for these songs, and now trying the burn them on a disk. It keeps of popping up the auth request, but my disk comes out blank. Can anyone help us?
Similar Messages
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How can you authorise your windows vista computer to play stuff you downloaded from itunes??? I cannot get this drop down menu shown on your support pages whatever I do. I have been trying for ages. This is not a good first impression.
Authorize a Mac or PC
Review the following before you authorize a computer:
You can authorize up to five computers with your Apple ID.
You must authorize your computer to download past purchases, use Home Sharing, or use the Automatic Downloads setting.
You can play unprotected music that's in the AAC file format without authorizing your computer. This includes iTunes Plus tracks and content from sources other than the iTunes Store, like your audio CDs.
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still authorize your computer.
In some cases, iTunes may ask you to authorize the computer again. iTunes should use the same authorization as before if the computer is in your list of authorized computers.
Learn what to do if iTunes repeatedly asks you to authorize when you try to play your content.
http://support.apple.com/kb/ht1420
Note : If you are Unable to see the Store Tab on your iTunes then click anywhere on your iTunes and press
Ctrl + B key on your keyboard once and you should be able to see the Store tab in your iTunes. -
I can't deauthorise my daughter's last computer from iTunes because it has crashed. We have three computers in the house but I can't authorise my new MacbookPro for iTunes or homesharing because it says I have 5 computers authorised (I don't). I can't even get my music from the iTunes library on my old Macbook onto my new one, because it won't let me sync my iPhone 5 with my old Macbook, as I can't update the iTunes software. So I have a new MacbookPro and a new iPhone 5 and I can't get any of my music on either of them. I feel singularly depressed.
As you have more than 1 computer authorised then you should be able to log into your account on your computer's iTunes (Store > View My Account) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.
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Hi,
I have 4 authorised computers for my iPhone but I have no idea what 2 of them are. Is there a way I can see what the computers authorised are? Or can I deauthorise computers that I no longer have access to?I'm not aware of anyway to see a list of your authorised computers. Have you had other computers in the past and/or updated or reinstalled the OS on those that you still have without first deauthorising them ? Individual computers can only be deauthorised directly on them, but when you've reached the 5 computer limit then you can log into your account and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.
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How do I deauthorise a computer which has crashed. Also I have five computers authorised and need to deautorise the one which has crashed and have no access so i can authorise the new iMac which I have purchased
You cannot
You must deauthorize all, then authorize the active computers. -
But when I de-authorise and then re-authorise it says it's already authorised and then the same window pops up saying "It can't be synced because this computer is no longer authorised for purchased items that are on this iPad.
Battled all day.
Removed the SC folder,
Checked iTunes log in is correct.
Checked Itunes is the same country.
Restarted both devices.
Tried different usb ports
Any ideas?I found the solution to this problem
the apple service helped me actually
the best and the esiest way is to solve this problem :
create a new account (as an administator recomended)
Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
install itunes
sign in
authorize
SYNC
it must sync normally
but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
creating a new user account shows the items wich dont let you sync your iPhone
after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
REMEMBER the problem is in your iPhone , it is about the items that are in your iPhone
Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:) -
How can you authorise your computer to play music previously bought on another computer
How can you authorise your computer to play music previously bought on another computer
Open itunes, Click the word Store at the top of your computer screen, click Authorize
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I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !
click on the store tab on the top left of iTunes. Scroll to where it says "Authorize this computer...". Click on that and enter your apple id and password then click authorize. The reason iTunes says that your computer needs to be authorized is because it is to be sure that iTunes knows can trust your new computer
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TS2972 How can I deauthorise a computer I have not got anymore
How can I deauthorise a computer I haven't got any more
I am trying to get home share on a new laptop with iTunes Match but it says I have 5 computers already
But when I looked at the devices it says I only have 3
That is Mac mini ,ipad2,iPhone 4s
I also just got a Apple TV but that hasn't come up on the list
I think I didn't deauthorise the old laptop that I gave away but it has been reformatted since they had It.
Sorry this is so long and complicated hope someone can tell me how I can get my new laptop with windows 8 on to home share in iTunesAuthorization applies ONLY to computers.
Ipods/iphones/ipads/Apple TVs are not authorized at all.
If you have reached the limit of 5 computers, then you can deauthorize all, then authorize the active computers. -
Trying to play purchased TV series to my Apple TV, I am requested to authorise the computer. This has already been done and I have tried the suggestions regarding authorisation. I can play the programs on my computer, but not the Apple TV.
Any ideas?in remote app click on the
lower left corner on the text
top of the context menu click devices
choose the appletv rather then your shared lib in the list
if you are trying to view a movie that is located on your ipad on your tv using the appletv then
you should use airplay mirror not the remote app -
I have an Adobe ID & Password, but still can't authorise my computer?
I have an Adobe ID & password, but still can't authorise my computer, please assist.
Why has this question from April not been answered?! I just bought an iPad Mini and can't authorise my Adobe ID. I am trying to download books from my local public library through OverDrive, which I have been doing for years on my PC and my iPad but it's not working on my brand new Mini. When I click on a book that I've 'checked out' in my Bookshelf (in the 'library') it opens up the Adobe Authorisation window, which says, 'To use this eBook you must first authorize this application with an Adobe ID.' I enter my email address and password, click on Authorize. Then I get a pop up message that says: 'Adobe ID. This Adobe ID is synced to OverDrive. Would you like to log in to OverDrive and restore this activation? No/Yes.' When I click on Yes it takes me to an OverDrive window, asking me to 'Sign in to your OverDrive account'. I log in via Facebook, it opens up the Personal details page of Account Settings. I click Save, then it says 'Your account settings have been updated.' Then nothing else happens. When I go back into my OverDrive Bookshelf I have to do the whole process over again. Obviously the Adobe ID is not authorising somewhere along the line.
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Can't authorise my computer and my e-Reader
Everytime I try to ahtuorise my computer, I have an error message saying that the connexion is not possible.
Thus, I can not authorise my computer, nore my e-Reader.
Connexion to Internet is available and Adobe ID is created;
tHANK YOU FOR YOUR HELPTwo possible solutions ...
1) ~~~~~
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
E_AUTH_NOT_READY is another unhelpful one it sometimes gives.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
2) ~~~~~~~~~
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
Some people have found ADE trying to upgrade automatically.
It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
Probably best to say no if 2.0.x installation asks if you want to migrate your library. -
Hello... I need to authorise a new laptop after my old one completely died (before I could deauthorise it!!). I have 5 computers already authorised and cannot wait until July for the 12 month "deauthorise all computers" option to become available again. Does anyone know how can I authorise this new laptop as one of the 5, in place of the old one? Any help gratefully received!
Go to one of the authorized computers and de-authorize it individually.
The one year limitation is ONLY for the de-authorize all option. -
I need to deauthorise a computer that has broken down and have already recently used my deauthorise all, what can I do?
Go to the Store menu in iTunes, and select "View My Account..." When you get to the account page, click on "Deauthorize All." This will clear the list of computers authorized to play your songs. Then you can go and reauthorize them one at a time.
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HT1420 I have a new computer and I need to deauthorise this computer.
I have a new computer and I need to deauthorize my computer. thanks
You can authorise and deauthorise an account on a computer's iTunes via the Store drop-down menu at the top of iTunes - if you are using a PC with iTunes 11 on then control-B should get the menus to show
e.g.
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