Can't authorize computer to access my purchases

My computer got a virus, actually several and I had to run the recovery disc, so lost all of the music on my computer. Before I ran the recovery I managed to get my computer to stay on long enough to move all of my iTunes purchases (82 albums) to my iPod mini (it wouldn't have stayed on long enough for me to burn discs). Now for some reason when I try to authorize my computer to access those purchases it's saying that my account does not exist. I even tried the Forgot My Password, but it says that "The Apple ID specified does not exist." Why? I spent so much money on that music and I really don't want to lose it. Is there anything I can do, or am I screwed?
It may help to know that the email address I used was an old school email address and I transferred to another college and no longer have access to that email account. I have the best luck ever.

Send an email here -> http://www.apple.com/support/itunes/store/browser/

Similar Messages

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    See if this helps:
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    Hello sadiepix,
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    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
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    D

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    Send an email here -> http://www.apple.com/support/itunes/store/browser/

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