Can't back up Iphone 4

I can't get Itunes to back up my Iphone 4. It doesn't matter if i try to sync it or do it manually.
It says (translated from danish): Itunes couldn't back up your iphone, because the back up file is broken or doesn't "fit" Iphone.
I have already tried to delete the back up copy and nothing changes. I have also downloaded the newest versien of Itunes and tried to install ios 5 and restore my iphone.
Please help!! I'm desperate!

Just to confirm:
When you go to iTunes --> Preferences --> Devices, do you see the old iPhone 4 backup there?  I think you're saying it is not there.
If that's true, had you been backing up your old iPhone 4 to iCloud?  If so, you will have to restore from there.  You would reset your refurbished iPhone to erase its settings and information, then sign into iCloud and choose Restore from a Backup in the Setup Assistant.

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