Can't back up iPhone 5 to my computer

Can't back up my iPhone 5 to my computer using iTunes. The "back up now" or "Restore" bottons are grey

iOS: Unable to update or restore
Hope this helps.

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When I try to back up my phone, I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and comp... ??

Trying to back up my phone before I upgrade the software to the IO7..... When I try to manually back up now to ITunes, I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and computer. Any advise?

Close iTunes & navigate to:
~/Library/Application Support/MobileSync/Backup/
and delete everything in that Backup folder, but not the folder itself.

ITunes can't back up iPhone to iCloud

I don't understand. If I'm NOT backing up iPhone to my computer, but instead want to back it up to iCloud, why do I get a message in itunes that says "iTunes could not back up the iPhone because not enough free space available on this computer.
But I'm backing up to iCloud just for that reason, because I know I don't have enough space on my computer. If I did, I'd back up my iPhone to my computer so I have control of it, not the Cloud. But I have no choice for a backup.
Do I not NEED iTunes to back up to iCloud? Do I just back it up via my iPhone??

Forgot -- one simple fix -- reboot phone LOL Done. iPhone is backing up to iCloud

Can I back up iphone to an external disk?

can I back up iphone to an external disk?

You can move your /Home/Music/iTunes folder to the external drive. Then hold down the OPTION key while starting iTunes. In the file dialog locate the /Music/iTunes/ folder on the external drive and click on the Open button. iTunes will now use the library on the external drive. When you sync your data and backups will now be saved on the external drive.

I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

HT3235 Can i back up data of my computer in the shared drive via airport extreme

Can i back up data of my computer in the shared drive via airport extreme

If you delete it from the computer, it may eventually be deleted from the backup.
See "additional information" here: http://support.apple.com/kb/ht1427

HT203216 How can I syncing my iphone with my computer calendar?

How can I syncing my iphone with my computer calendar?

The issue is that I miss the info icon in my iTune, thtas why I can't manage syncing my agenda (local) with my MacBook.
I conect my Iphone (by cable) to my MacBook so as I did every time, but since the new OSX and iTune 11.1.3 I misse the info Icon and my agenda in Iphone doens't syncing with my agenda in my MacBook.

Can i back up more then one computer

can i back up more then one computer to my Time Capsule?
if so, how do i set it up?

Time Machine will create a separate file for each computer.
Are the two computers with a same name ?

TS3694 Hallo I can not restore my iPhone with the computer any more. Error 1015 comes up. Any help? Regards Christiane

Hallo I can not restore my iPhone with the computer any more. Error 1015 comes up. Any help? Regards Christiane

Your only hope is to place your phone in to DFU mode and restore it using iTunes (if iTunes allows you to).
Search in Google "Force iPhone in to DFU mode" and follow the instructions precisely.

Can I have 2 iphons on 1 compute ?

Can I have 2 iphones on 1 computer ?

hello, yes this is possible - firefox and IE are two totally different programs and will work independently of each other.

Can I connect my iphone to a computer monitor?

Can I connect my iphone to a computer monitor and use apps like Garage Band on a bigger screen with the help of a mouse and a keyboard?

Yeah you can display it, but you cannot connect a keyboard/mouse or anything else to it. http://amzn.com/B009WHV3BM and an HDMI Cord http://amzn.com/B003L1ZYYM and connect the hdmi cord to the monitor with the cable in your iphone and it gets displayed

HT1296 How can I unsync my iphone from my computer?

How can I "unsync" my iphone from my computer?

I have a company computer and iphone that is synced with a personal e-mail account. The computer and iphone are being returned to the employer. I don't want personal e-mails being delivered to the computer and iphone any longer.

HT201210 can't back up iphone to computer

can't back up my iphone to my home desktop computer on vista

have you updated your itunes to 10.7 yet?
you need to 10.7 to see a device with ios6

I can't sync my iphone to my computer. when i connect to the computer it says 'sync in progress' and on computer it says 'backing up your iphone' but that goes on forever and nothing happens....what to do?

I am having trouble syncing my Iphone to the computer. Everytime I connect it....it says 'sync in progress' and on Itunes it says 'backing up in progress' but nothing really happens. It goes on forever...I end up disconnecting......please advise.

If you ever want to cut down on back up times eject your SIM card before starting...you should see the over all time go down a noticable amount.
Disclaimer: this does not mean that it will zip like lightning, just move faster than it dies with the card in...
let me know what you see happen.

Unable to back up iphone to the computer

There are two iPhone 5c's in my home. I am able to back up one to my computer with no issue. I get an error with the other (16GB, running iOS8) that I am unable to back up the iPhone to the computer. I have tried this iPhone on THREE computers and get the same error each time. One of computers never had iTunes installed on it before and I was still unsuccessful. Following the instructions provided on this site for this issue has not helped and resetting the lockdown folder only prevents iTunes from connecting to the iPhone at all.
I have noticed this error in the log file:
[com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\[user]\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20140918-212429-Backup-Com puter.log" (3)
[com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\[user]\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-05351e3d71b2ce92eea74258a6d3361009 a32275-20140918-212429-Backup-Computer.log" (3)
[com.apple.console AppleMobileBackup.exe] WARNING: Backing up 05351e3d71b2ce92eea74258a6d3361009a32275
[com.apple.console AppleMobileBackup.exe] ERROR: Backup message response: 104 Multiple errors uploading files (MBErrorDomain/104)
This folder doesn't exist. The path exists down to Backup, but there is no Logs folder. Creating the Logs folder to the create the hierarchy does nothing.
When I delete the 05351e3d71b2ce92eea74258a6d3361009a32275 folder which actually does contain files and try to back up the phone, iTunes will actually recreate that folder and begin writing files to it. It seems to get partway through the backup process and then report the error that it cannot back up the phone. Something corrupt on the phone? I've deleted all, but four photos on the phone. I believe I read in one thread that some people were having success by deleting photos. Unfortunately, I did not.
Since this is happening on all three computers, I would have to say that something is up with the phone. Normally I would throw in the towel and wipe the phone and start over, but my wife just lost her mom and there are text messages on this phone from her mom. I have to be able to back up this phone so when she gets a new phone she can take those texts with her. Someone out there must have an answer for this.
Thanks.

Coleman,
I had a similar issue. I was neither able to back up to iCloud nor to my computer through iTunes. When I tried to do so to my laptop, iTunes would display the following message: "iTunes could not back up the iPhone [myiPhone] because the back up could not be saved on this computer." I looked at the system log and saw the same error as you. When I tried to do so to iCloud, my phone would display the following message: "The last backup could not be completed."
On my laptop, I did the measures suggested by this article:
http://support.apple.com/kb/TS2529?viewlocale=en_US&locale=en_US
None of that worked.
On my iPhone, I tried the following:
Turning off backing up for the camera roll.
Deleting the backup for the iPhone in iCloud.
None of that worked.
I did not want to do a factory restore, so I decided to contact Apple Support. My case got escalated to a senior advisor. He suggested that I turn iCloud backup off (Settings > iCloud > Backup > iCloud Backup) and reset all settings on my iPhone (Settings > General > Reset > Reset All Settings). Once that was done, I reset my phone (press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo) and reenabled iCloud backup. I was finally able to back up both to iCloud and my computer. Fortunately, all of my content, including messages, was preserved.
I hope this helps.
-Dante
MacBookPro10,1: OS X 10.9.5 (13F34)
iPhone 5S: iOS 8.0.2 (12A405)

Can't back up iPhone 5 to my computer

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