Can't back up my iPhone???

Hi,
So I am trying to back up my iPhone 5.
I have an old laptop that is rather useless - my iPhone was originally backed up to this about a year ago.
I now really really need to back up my iPhone again as have completely run out of storage and want to secure my photos.
My old laptop seems to have deleted iTunes!!!
My new laptop  correctly says that my iPhone has never been backed up to this computer but then when I want it to back it up says it can't back up my iPhone because previous back up is corrupt and I must delete the previous back up??? Which makes no sense!
Really need to back it up because I have no storage, want to secure the photos I have on it and haven't even been able to download iOS 7 yet because of the lack of space!!
Any help appreciated!!

You can import the Photos and videos following thie article: http://support.apple.com/kb/ht4083.
Also, if you use iCloud and the Contacts option is turned on in Settings > iCloud, your contacts should be saved. You can make sure by going to icloud.com and viewing them. Any purchases, if you can use itunes in other ways besides to back up, Trasnfer all your purchases, and any songs, videos, apps, etc can be trasnfered to iTunes to be sycned back to the device. Check yoru iCloud storage though by going to Settings > iCloud > Storage and back up > Manage Storage to see as well. You may have to uninstall iTunse and re-install iTunes.

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