Can't back-up new iMac with fusion HD. The back-up proceeds to within 10% of the total storage needed and then the "of" number increases. I suspect there is a problem with backing up the fusion drive. We have a new 3 TB time Capsule. Any ideas?

Can't back-up new iMac with fusion HD. The back-up proceeds to within 10% of the total storage needed and then the "of" number increases. I suspect there is a problem with backing up the fusion drive. We have a new 3 TB time Capsule. I tried excluding different parts of the software from the back-up but it didn't make any difference. I even tried exluding "invisible items" to no avail. Any ideas?

When you setup the wireless and ethernet in the computer.. ipv6 will be on automatic.. this is wrong for the latest TC firmware and airport utility. http://support.apple.com/kb/TS4597
Go to the wireless and ethernet setup in preferences and change ipv6 to link local.
Once you do the big backup by ethernet the wireless will function fine for incremental.. it is obviously not estimating the size correctly..
A full back-up on the iMac would be about 650 GB. The partial updates that I have been trying start out at 115MB and keep growing indefinitely. The original back-up never finished nor have any of the follow-up attempts.
The first estimate should be the full backup but it will keep growing as the backup advances.. I would also delete any inprogress files to make sure it is not messing up .. delete even a sparsebundle if there is one for the imac on the TC and start afresh once you have ethernet connection.
See A10 here.
Pondini may have some other clues there to give you an idea of why the backup is slow or not finishing.. there is a lot of issues with TM when it decides not to work.

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TS3212 i saw the file download security window and did enter run, it only gets so far and then a window pops up that says there is a problem with the download and can't install. what do I do?

I did see the security download window and entered "run", but it only got so far and a window popped up saying "problem with download, can't proceed". What to do?

This happened to me, too. If I remember correctly, I had to set wither iTunes or my computer to download files one at a time instead of all at once. I don't remember how I set it to do this, though. I also remember that I had to delete the files and downloads and restart them all after I did this. Sorry I couldn't help more.

Firefox keeps freezing for around 10 seconds and then continueing. My computer does never ever freeze and has good enough hardware so I suspect there is a problem with the software such as the plugins or anything else around Firefox. What can I do?

I have an I7 processor, 6 GB of RAM and a GTX 460 GPU.
As you see it is not a hardware problem.
It happens quite often on several websites.
I do not use a lot of plugins or addons. Actually, I use none. The only ones I have are the ones the browser requires to display content such as Adobe software, etc.

As a temporary get around, dare I say it? I'm using Google Chrome which doesn't have this glitch in it. Been doing so for a couple of days now and no problems at all. I've gone back to Firefox a few times and the two or three second freeze every 10 or 15 seconds resumes, so I'll maybe check Firefox in a few months and see if there is any improvement. Or maybe, I'll be so used to Chrome by then I won't bother.
Hope this suggestion helps.

My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?

My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?

Hello there, AntRambo.
The following Knowledge Base articles may provides some steps to go over for troubleshooting your issue:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
And also the following:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Particularly but not exclusively of note:
If the AirPlay icon doesn't appear
Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.
If you are still unable to see the AirPlay icon , try one of the following steps:
If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
Check Internet or network connectivity on all affected devices. Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

Just upgraded to firefox 4 and websites are now taking ages to load, there were no problems when I downloaded the upgrade. Is there a fault with the new version of firefox?

Just upgraded to firefox 4 and websites are now taking ages to load, there were no problems when I downloaded the upgrade. Is there a fault with the new version of firefox?

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]

I suspect there is a problem with the update

Hello,
I've just passed a few hell days of adjusting and reinstalling my computer.
I was using Adobe Media player and the program asked me if I wanted to update it online. I clicked OK. the screen became blank gray for a moment. Then it worked all right for a while and then turned blank again. The computer continued to work But nothing was seen on the screen. After restart, sometimes it would work, sometimes not. After a while of working this would happen again-blank screen: sometimes white, sometimes blue, it even became pink at one point.
I also discovered a few corrupted files and temporary files that I couldn't delete because they were recreating themselves. I thought it might be a virus so I used the anti virus.
I checked the CPU and monitor and they were OK.
I reinstalled the whole computer (OS) and the Adobe suite again.
It worked OK until I installed the Adobe updates which I'd downloaded from the Adobe site. And the problem continued. I also tried to take the video card and ram out and attach them back in again to make sure they were connected well.
So I reinstalled the Adobe suite again without the Updates. And up to now it all seems all right. So now I suspect there is something in my computer that doesn't work with the Adobe media player update or perhaps there is something wrong with that Adobe media player update.
I just wonder: Did anyone else encounter this problem?

Solving MSVCR80 issue and Windows iTunes install issues.

HT3275 My Mac gave me a message saying that I had to create a new back up.I did this and I have lost a year's worth of back-ups.The crazy thing is that on my probook I still have them even though it is using the same time capsule.Any ideas if I can retrie

On being prompted to create a new back-up on my Mac by Time Machine I lost a year's worth of back-ups. The crazy thing is tht on my ProBook I still have them even though it uses the same Time Capsule, which to mind mind they are still there on the Time Capsule. Has anybody else had this experience or has any suggestions how I can retrieve the info on my Mac? Any help gratefully accepted! Thanks

cafranklyn wrote:
On being prompted to create a new back-up on my Mac by Time Machine I lost a year's worth of back-ups.
You might find useful advice on this Web page: Time Machine Troubleshooting, particularly item C13.
The crazy thing is tht on my ProBook I still have them even though it uses the same Time Capsule, which to mind mind they are still there on the Time Capsule.
Not necessarily. Each Mac using a particular Time Capsule has its own set of backups that are independent of those of any other Mac.
Has anybody else had this experience or has any suggestions how I can retrieve the info on my Mac?
Why are those backups so important to you? My advice is to move on and live without them.

Sometimes when I am trying to make a call, I can't hear the connecting tone in my phone, but the other party's phone is ringing. It happens every now and then (not everytime), I wonder if you guys face this problem too.

sometimes when I try to make a call to someone, I can't hear the connecting tone im my phone, but the other party's phone is ringing. I have to end the call again and make another attempt. The connecting tone could only be heard after I made a redial. I have checked with many friends on different telcos, and they told me they also face this kind of problems. Can this problem be rectified?

I went back to the service provider twice and they reactivated my phone the first time and the second time the tech rebooted the phone and told me how to tell if it was on my end or the other person's end. Of course it didn't happen at the store, but right after I left I called a family member (on my plan) and the phone did this problem. It can be frustrating. The cell towers are strong in my area, so it can't be that. My next stop is to an Apple store but I am waiting until after Christmas. I can't deal with the shopping crowds!!!

There was a problem with your order please call?

My wife ordered a 4S 32GB black model and was putting me on her plan of currently 2 phones. We ordered via the site about a week ago and got the message the phone would ship 11/30, added a data plan etc on a 3rd separate line. Received an order confirmation, but couldnt use the 6-7 digit order number to check on it kept saying no order. Today she checked and said she received soemthing from Verizon saying there was a problem with the order and to either call or email them. She's at work til 4p EST time but was curious if anyone else got this and what it could cause this message?
On a separate note I have my own plan with a iPhone 4 that I was going to cancel and move to her plan porting my number but the order wouldnt permit a port of a verizion number. I called and the rep swore there would be no cancellation fee (sounds fishy to me) but he had someone else look and they said there was no cancellation fee either. I dont know if the order flow recorded that and they are question it or something else is going on.
Any ideas on why Verizon would have a problem with the order would be great! Thanks!

As far as the porting of your line to your wife's account...you might want to go in to a local store to handle that. I don't think it would be a port in the traditional sense...but a swap of responsibility...meaning your wife would take ownership of your line. I will have to do that soon for one of the lines under me so that the person using it can have it in their name. In that instance, there would not be any cancelation fees because the line isn't being canceled. The account ownership is just being taken over by someone else and they would take over the remainder of the contract.
As far as the issue with the order...if your wife makes you an authorized manager on the account you would be able to call in and discuss whatever is happening. The issue could be a number of things so it's hard to tell you what it could be. It's also possible that there isn't an issue at all and the problem is just that the system isn't recognizing the order number.

Apple TV keeps telling me there is a problem with my apple ID and password when I try to connect to home sharing. I have checked and rechecked and re-entered several times with same message.

I just bought an Apple TV and am trying to set it up. I am connected to wireless, is having difficulties setting time and date. When I try to connect to iTunes and sharing. It keeps telling me that there is a problem with my apple ID and password. I have quadruple checked and re-entered and it won't recognise it. What do I do? Dan.

Sounds like it is more an issue of connecting to the internet. Not just the WiFi Some people have reported that performing a power cycle on their Internet router solved this.

OneNote 2013 throwing error: There is a problem with your account. Please try again later on Windows 8.1

Hi
I had Windows 8 installed on my corporate laptop till last week and as the OS crashed, I have re-installed the system with 8.1 and it has Office 2013 installed with my corporate ID. It is signed in Corporate credentials by default. But when I am trying to
use Switch Account option and trying to login with my Microsoft ID to sync my notebooks, it throws an error : "There is a problem with your account. Please try again later".
Note that My Microsoft is active and i am able to access the pages online.
Pls help with me with a resolution

Hi Raj_Tan,
Thank you for posting this issue on the TechNet community forums.
From the description I understand that you're having problems signing into OneNote 2013 with your Microsoft account and that it's giving you an error: "There is a problem with your account. Please try again later". You mentioned you are able to
access the pages online.
Could you please try the following:
Check if you are able to login to other office apps with your Microsoft account.
Check if you are able to login to the OneDrive app using your Microsoft account.
Try emptying all saved passwords from the credential manager:
http://windows.microsoft.com/en-GB/windows7/remove-stored-passwords-certificates-and-other-credentials
Although this link applies to Windows 7, the process is the same in Windows 8.

There is a problem with your airport time capsule disk

Hello,
Since I got my airport time capsule and set it up, I got an error "there is a problem with your airport time capsule disk" and disk is not listed for setup or erase. The LED is flashing amber sine I turned on the first time.
The wifi is working fine as well as the internet connectivity.
I got the device from the online store and was shipped to my address in the states but I opened the box the first time in Saudi Arabia as I left the states immediately after receiving it.
Any advise on fixing this or a near by apple support center where I can get it in for repair / replacement?

Any advise on fixing this or a near by apple support center where I can get it in for repair / replacement?
I would first suggest that you perform a "factory default" reset on your Time Capsule (TC).
If that fails to remedy the problem, you can obtain technical support from Apple here.

I can't start AE. Ae always shuts down. There is a Problem with the "AEDynamiclinkServer". I tried everything. But it doesn't work. How do I get AE back to work?

I can't start AE. Ae always shuts down. There is a Problem with the "AEDynamiclinkServer". I tried everything. But it doesn't work. How do I get AE back to work?

What "everything" have you tried?
What exact version number (down to the last decimal) is your AE?
What OS are you using?
What are your other system specs?
When did it work last? What happened between then and now?
FAQ: What information should I provide?

I've recently downloaded Wondershare software and converted many video files. I'm in the process of creating a movie and imovie keeps quitting on me. Wondering if there is a problem with Wodershare imac conpatibility?

I recently purchased Wondershare software. I've converted many video files and made a movie. imovie quitting. Wondering if there is a problem with Wondershare and imac compatibility. Any thoughts?
Rick

Not sure about the codec- Wondershare asked where I was sending to in setup and I selected imovie. It did the rest. I have been successful with editing on storyboard, but imovie (09) quits when I attempt to view project full screen, or prepare the movie for sharing. I have removed some files (to ensure headroom), and have installed most recent updates.

Got a message that there is a problem with my Mac OS X Kernal. my PowerBook has crashed 4 times in the last week and happened when backing up to Seagate plus ext. hard drive.

my PowerBook G4 has crashed 4 times in the last week. I got a message that there is a problem with the Mac OS Kernal. Does anyone know what this means?

Kernel panics are usually caused by a hardware problem – frequently RAM, a USB device or a Firewire device. What external devices do you have connected? When trying to troubleshoot problems, disconnect all external devices except your monitor, keyboard and mouse. Do you experience the same problems?
To eliminate RAM being the problem, Look at this link: Testing RAM @ http://guides.macrumors.com/Testing_RAM Then download & use Memtest & Ramber.
Do you have an Apple Hardware Test disc? Running the Apple Hardware Test in Loop Mode is an excellent troubleshooting step for finding intermittent hardware problems. It is especially useful when troubleshooting intermittent kernel panics. If Loop Mode is supported by the version of the Apple Hardware Test you are using, you run the Extended Test in Loop Mode by pressing Control-L before starting the test. Looping On should appear in the right window. Then click the Extended Test button.The test will run continuously until a problem is found. If a problem is found, the test will cease to loop, indicating the problem it found. If the test fails, be sure to write down the exact message associated with the failure.In some cases, RAM problems did not show up until nearly 40 loops, so give it a good run.
May be a solution on one of these links.
http://support.apple.com/kb/TS3742 What's a "kernel panic"? (Mac OS X)
http://www.macmaps.com/kernelpanic.html Mac OS X Kernel Panic FAQ
http://www.index-site.com/kernelpanic.html Mac OS X Kernel Panic FAQ
http://www.thexlab.com/faqs/kernelpanics.html Resolving Kernel Panics
http://www.macfixit.com/article.php?story=20060911080447777 Avoiding and eliminating Kernel panics
http://macosg.com/group/viewtopic.php?t=800 12-Step Program to Isolate Freezes and/or Kernel Panics
 Cheers, Tom

Can't back-up new iMac with fusion HD. The back-up proceeds to within 10% of the total storage needed and then the "of" number increases. I suspect there is a problem with backing up the fusion drive. We have a new 3 TB time Capsule. Any ideas?

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