Can't back-up to ext hard drive (Error code CE-37850-3)

Since the 2.55 update I haven't been able to back-up my saves to my external hard drive. I used to do this regularly as my online storage is full. Now when I try it I just get the error code CE-37850-3. Have tried unplugging and reconnecting the hard drive. Can anyone help?

hgwells wrote:
Leave the drive connected for a while (say 30 minutes), then try again. Am already doing this as I just leave the ext HD connected to the PS4 all the time, then at the end of a gaming session I back-up all the games I've played that day. My PS4 isn't even recognising the ext HD as when I click on USB storage to see what's on there I get the same error message. Never had these problems before this weeks update (2.55)   Thanks for your reply anyway.   

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