Can't back up to iCloud & I have enough storage
On my iPhone 5, trying to do a backup to the iCloud. I've already backed my iPhone up to my iTunes on my laptop, but my iPhone won't back up to the iCloud and I have enough storage, which I just bought (10 GB + the free 5GB = 15 GB of iCloud storage for $20/year). All it does is freeze at "Estimating time remaining..." then it says "the backup could not be completed" after about 10-15 minutes.
Here are my storage stats on my phone any advice would be greatly appreciated.
Settings>iCloud>>Storage & Backup>
Total Storage: 15.0 GB
Available: 9.9 GB
>Manage Storage
Backups = 5.1 GB
iPhone = 4.9 GB
iPad = 183.2 MB
Documents & Data = 334.8 KB
Mail = 2 MB
Why won't it back up when I have 9.9 GB of storage available?? My iPad is usually virtually no space....
This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
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mwrodd wrote:
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ICloud will not back up my phone and says i do not have enough storage available.
I used my sons Apple ID and password when setting up my iPhone 4s. It now says that i do not have enough storage available to back up my phone. How can i set up my own account without losing any data?
<Edited by Host>Hey e.cliff,
Thanks for the question. When you sign out of your son’s iCloud account you will be prompted to keep or delete the data on your phone. After you elect to keep the data on your device, you can setup your own iCloud account and the data will be merged/uploaded to your new account:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
As always, it is a good idea to backup your device before attempting these steps:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks,
Matt M. -
i need to back up my phone , but i do not have enough storage , so i wanna know if i delete my old back up can i back it up with my new back up so basically i wanna know if i can overwite it ?
on iCloud?
Settings > iCloud > Storage & Backup > Manage Storage > You will see backup, delete the ones you dont want, and even from the current phone labeled "this phone" and it will start the back up from tody on out until its full again. -
My iphone storage is full and I do not have enough storage for upgrades or to take more photos/videos, download apps, etc. I do have my photos/videos ON for icloud sync but not sure if I can safely delete them from my iphone to make room. And if I can delete them from my phone how do I access them on my icloud? I logged in for the first time and do not see where to access photos/videos?
You can't just store photos on icloud. They can be included as part of a backup or when using photo stream to sync photos from one device to another, but 1) photo stream keeps photos for up to 30 days after which they are deleted from the servers, and 2) never rely on a backup to icloud as a way of storing photos. (When photos are deleted from the device, they are no longer on recent backups, and older backups get deleted in short time.)
When it comes to photos, users should sync them to a computer for archiving. Then they can delete the photos from the device, as the computer will have copies.
Photos in backups on icloud cannot be viewed on icloud.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083
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