Can't back up to time capsule, repeatedly get message error occurred while trying to copy files to the backup disk
I have just installed a time capsule on my new IMac.
I have set it up with ethernet connection to my modem and to my IMac
Every time I try to back up I get an error message about not being able to write files to the backup disk; I have reset it, re-booted it and done everything else I can think of.
Does anyone have any suggestions on remedying this problem?
I have just installed a time capsule on my new IMac.
I have set it up with ethernet connection to my modem and to my IMac
Every time I try to back up I get an error message about not being able to write files to the backup disk; I have reset it, re-booted it and done everything else I can think of.
Does anyone have any suggestions on remedying this problem?
Similar Messages
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My Time Capsule has stopped backing up.
I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message:
"The backup was not performed because an error occurred while copying files to the backup disk."
I have gone into Mac Help and followed this down to stage 4:
under shared it lists my time capsule and my husband's iMac - both use the time machine but we have switched his off temporarily. Clicking on my Time capsule I get "Connected" and "Sharepoint" - I didn't have to enter connect or password
I don't understand stage 5: how and where do I select the disk or volume that contains Time Machine backups ? How do I know which it is? My disk utility lists 160.04 TOSHIBA MK... with sub-heading Macintosh HD. It also lists (with a "CD" icon) HL-DT-ST DVDRW GS22N
Under stage 6, how and where do I Locate your backup ? I try dragging my Time capsule from Finder to the Disk Utility side panel but it won't go. What is my computer's name?
Please someone help! I'm completely stumped.
Thanks,
Maggie
Mac Help says:
If you back up to a Time Capsule or network disk:
Open the Time Machine pane of System Preferences, and slide the switch to Off.
Open Time Machine preferences
Open Disk Utility, which is in the Utilities folder in the Applications folder.
Open Disk Utility
Make sure the Time Capsule or network disk is turned on and available.
Open a Finder window, select your Time Capsule or network disk in the Shared section of the sidebar, and click Connect. If necessary, enter your user name and password.
On the Time Capsule or network disk, select the disk or volume that contains Time Machine backups. Depending on how your Time Capsule is set up, there may be one or more disks or volumes.
Locate your backup, and drag it to the Disk Utility sidebar.You can identify your backup by looking for your computer’s name in the backup’s filename.Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html -
I had to change my hard drive in my MBP 15". I use Time Machine on a Time Capsule for backup. I am booting up my laptop with a bootable USB key. I have partitioned my new hard drive (bigger than the old one) and named it Macintosh HD (same as the old one). I select the option to restore from Time Machine Backup. I select one of my latest backup....select my destination drive...the restore process starts but stop within minutes with the following message. "An error occurred while adding a recovery system to the destination disk" It then prompts me to restart....
I need your help...what can it be.
ThanksI've encountered this issue when the Time Machine was encrypted with FileVault.
Article: HT4718
Additional Information
Please note that OS X Recovery must be present on the computer's startup volume in order to use FileVault 2. Using RAID partitions or a non-standard Boot Camp partition on the startup disk may prevent OS X from installing a local Recovery system. See "OS X: Some features of Mac OS X are not supported for the disk (volume name)" for more information.
What seems to work, is reinstalling the OSX from the internet, and then using migration assistant to pull the user from the time machine backup external when logged into a temporary administrator user to move the original user back over.
Perhaps if you're stubborn, what would work is the following from the same article:
What to do if the installer warns that no Recovery System can be created
Some disk partition configurations may result in the OS X installer reporting that it could not create a Recovery System. In these situations, even if you are permitted to continue the install, you may want to quit the installation and create an external, bootable OS X hard drive with a Recovery System, first. You can continue your OS X upgrade on your computer's startup drive after creating an external Recovery System.
Your storage device must have at least 13 GB available (after formatting) to install OS X Lion or later and a Recovery partition.
These steps erase and reformat the storage device. This article instructs you on setting up a storage device to use the GUID partition scheme and the Mac OS Extended (Journaled) format, which are required to install OS X and a Recovery partition on your external storage device. You should back up any important files that are on the device to a different drive.
This procedure installs a version of OS X that is compatible with the Mac it was created with. Using this OS X system with a different Mac model may produce unpredictable results.
Your computer's serial number is sent to Apple as part of this process to help authenticate your request to download and install OS X Lion.
All of this information was collected by browsing through the public articles on the Apple Support website. -
After months of working OK Time Machine is reporting "The backup was not performed because an error occurred while copying files to the backup disk". Anyone have any idea what's gone wrong?
asknrobson wrote:
Wierd!
I followed #C3 and loaded Time Machine Buddy, which was defnitely helpful, then deleted the file that the backup failed at, but after 3 more attempts I stopped deleting or excluding files as this wasn't improving the situation.
The recommendation is to exclude those files from being backed-up, not to delete them!
Updating boot support partitions for the volume as required:
Yes, that's a bit misleading. It just means that will be done, if it's required, which it isn't on your backups.
I have no idea if anything actually was changed however just when I had given up and walked away, TM has started working after a week of failing.
It probably did find and fix something. Just for reference, Disk Utiltiy usually shows the progress and repair messages in the center part of the window, but often doesn't when repairing a sparse bundle on a network. You can see the messages at any time by clicking the Log icon in the toolbar, or select Window > Show Log from the menubar.
Anyway, glad it's sorted out! -
I've repeatedly "tried again" over the past month with no luck. I'd rather not delete everything if that's what "repairing" the back disk involves.
On a time capsule the error message is meaningless. That would only apply to an external drive...TC is a network drive.
I recommend you just reboot the whole network.. from off..
Restart in order.. modem.. TC.. clients. Wait 2 min between each one.
If the disk still won't mount give us more info..
Are you using wireless or ethernet?
How is the TC configured?
What sort of internet? -
I am trying to convert PDF to Word with Adobe Export PDF on my PC. I get the message " error occurred while trying to access service". Has worked fine in past. Has been doing this for a few days now on all files i try to convert. Any ideas?? Thanks
Hi bert090909,
Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
Please let us know how it goes.
Best,
Sara -
When doing a restore with Time Capsule, I get -8003 error; restoring nothing
Hi,
When doing a full restore with Time Capsule, I get -8003 error; restoring nothing. This happens with all recent backups. Also after doing a verify/repair of the TimeCapsule disk.
This is a dissaster for my originals (my Ableton Live projects). I am very dissapointed in TC and TM at this moment, because I trusted my backup system in combination with my MBP fully.
Please help?
Best regards, TomHi Pondini,
Sorry for the late response, but the problem was something else and were two separate ones.
Somewhere along the way the TC backup couldn't find backup to the original TC volume, that's why I let TM backup towards my user volume named 'Tom'.
When I wanted to restore the root of my drive when selecting the diskname and 'Restore' in any point in time, this resulted in error -8003 in the activated TimeMachine.
Then I tried to do it via the recovery OS and even via the original OSX DVD. Both not enabling me to select the TC volume named 'Tom'. Then I remembered that I first backed-up onto the original 'TimeCapsule' volume/partition. When I copied the sparsefile to the 'TimeCapsule' partition, I was able to recover the entire disk using the recovery OS.
All my files are backup and I am a happy Mac user once again :-)
Thanks & Regards, Tom -
Get error when trying to upgrade to IOS5 - An error occured while trying to Back up ipad -402653138
Help
I am trying to upgrade to IOS5 and i cant get past the backup step of the upgrade - I keep getting An error occured while trying to Back up ipad (-402653138). I have tried removing my current backup and letting the update do the backup but still get same message.
I also get a warning right when I start the upgrade process that says I have purchased apps that have not been transfered and wants to know if I want to continue??? Not sure why I get this warning - I have ran the transfer purchases option several times and it seems to work. However, if I go under store and look at the purchases for my ipad it dosnt show any??? I would assume it should?
I have tried syncing and backing up, rebooting, all latest versions of itunes, etc.
Any ideas or help would be much appreciated.
Thanks
ErikI took a leap of faith and finally got the update with no issues. Here's what I did:
First did yet another backup. Next, disabled all anti-virus and anything related (running Norton 360). Next, turned off Home Sharing.
Instead of "Update" I selected "Restore". Followed prompts as though I wanted to restore and update. Selected my latest backup and off it went. First did the wipe, then ios5 update, then restarted and began to sync. Sync took about 2 hours as I have lots of apps, photos and some TV shows I forgot were on there.
In the end, I had the exact same configuration. All apps on their pages as before the update, all folders intact and even all game scores and data from apps. Hurray!
Now just going through the App update process of the many (85) that showed up in App Store icon.
Hope this helps! -
I keep on getting this error when i try to copy files to my 2T Time Capsule, Please help im running out of space on my MacBook Pro....
The operation can’t be completed because an unexpected error occurred (error code -50)I would get an external drive today and copy all your stuff off the TC.. forget trying to load more onto it. There is a good chance after 3years (A 2TB should be only about 2years tops), the disk or the TC itself is on the way out. Do it immediately. If TM is also failing to backup you need to recognise symtoms of impending doom.
Unfortunately the error messages are archane and it is hard to discover their meaning.
You also cannot verify a network drive.. you can verify the TM sparsebundle though so do that.
A5. http://pondini.org/TM/Troubleshooting.html
Reboot the whole network from off.. certainly if you run later OS it can simply lose the drive..
If you still fail to be able to copy to the TC.. then get that external and copy off it. Tell us if you can do that. -
When back up to time capsule I get the message no access to backupcopyfiledisc/Volume/Data/Terjesumac.sparsebundle ( error-1)
Try #C17 in Time Machine - Troubleshooting for known fixes. Works for me as well.
http://pondini.org/TM/Troubleshooting.html -
Keep getting this message when trying to back up iMac to time Machine: Unable to complete backup. An error occurred while copying files to the backup volume. tried everything.
Pondini's Time Machine FAQ for help with TM problems. Also you can select Mac Help from the Finder's Help menu and search for "time machine" to locate articles on how to use TM. See also Mac 101- Time Machine.
Time Machine- Troubleshooting backup issues -
Using Time Machine to back up two systems, OS10.8.3, and OS 10.6.8. Sometimes it backs them up, sometimes I receive this: Backup was not performed because an error occurred while copying files to the backup disc. The problem may be temporary...
Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html -
After a power outage Apple TV can't find date and time - just keeps spinning on that screen. Tried powering off Apple TV, the computer, and the router. Tried to restart Apple TV. Tried to restore Apple TV, but it got stuck again setting time/date.
Welcome to the Apple Community.
Along with the things you have tried, some have had success setting the location to the US. -
Help!
Probably you have never experienced this, but I have lost the ability to iMessage.
When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."
It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
Help!
I think I have gone through every support option available, short of
Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
To solve a different problem, the folks at the store replaced my iPhone 4S.
I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
I would really appreciate any feedback...Help!
Probably you have never experienced this, but I have lost the ability to iMessage.
When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."
It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
Help!
I think I have gone through every support option available, short of
Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
To solve a different problem, the folks at the store replaced my iPhone 4S.
I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
I would really appreciate any feedback... -
On 11/1/2011, Time Machine (TM) terminated with an error message I did not record. I noted that the drive was full and decided to do a separate complete bootable system backup using Carbon Copy Clone (CCC), before clearing the TM volume and trying to start it over clean. Part way through the full system backup CCC put up a message that there was a Physical Problem "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". That was about the time that TM malfunctioned, so I assumed they were related. After starting CCC over a couple of times, and getting the same error message, I let it go through to completion of the backup, which took three or four hours. I then ran tests using Disk Utility and verified that there was nothing physically wrong with both the internal hard drive and the TM volume. I also erased and reformatted the TM volume. However, every time I started Time Machine, it would record a few GB and terminate with "Unable to complete backup. An error occurred while copying files to the backup volume". I restarted the computer with no change in results. Note that prior to starting the CCC backup, I "Repaired Permissions", "zapped the PRAM" and "re-set the SMC", hoping to have a clean bootable system on the backup. I ran Techtool and no problems were found.
I'm running this on an Intel iMac under 10.5.8 and recording to a 500GB My Passport drive. My hard drive is only about half full at 246 GB. My assessment is that something happened at 16-28-16 on 11/1/2001 to screwup the Backup Directory in the file at "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". My question is, how do I fix it?
I had just completed writing everything above here, explaining the problems I had been encountering for the past 24 hours. I had the Time Machine window standing open on the desktop where I could see it, having recentlycleared it after the last termination. As I was proofing what I had written, I looked at the window and noted that the clock had started a new run for a full back up, since all prior efforts had failed and the TM volume was empty. As I watched and waited for it to fail again, as it had been doing at about 13 GB, it kept going and going until it just finished a complete backup, about 4.5 hours later, with my having done nothing. Now my question would have to be - what could possiibly have happened to make it perform this way? It will be interesting to see if it continue to operate normally, or if the problem will return, in a later backup run.jcm21 wrote:
CCC put up a message that there was a Physical Problem "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16"
You should not keep those files for long, and probably shouldn't back them up (if you need them at all -- since you do regular backups, I'm doubtful just how worthwhile that feature is).
"Unable to complete backup. An error occurred while copying files to the backup volume".
One of Apple's maddeningly incomplete messages. Most likely, there's a problem with a file (quite possibly the one CCC didn't like). See #C3 in Time Machine - Troubleshooting for details and instructions on finding and fixing it.
If you continue running the Directory Protection app, be sure to exclude your Time Machine drive from it (as it will just take up lots of room, and won't help repair your backups if there's a problem); and exclude the folders it creates from being backed-up by Time Machine (as they'll create large backups, and you probably can't use the backed-up folders anyway), per #10 in Time Machine - Frequently Asked Questions.
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